What A Room Reviews & Testimonials

4.7 (684)

Reviews: 684


5
85%
4
8%
3
2%
2
2%
1
4%

93% of customers would recommend What A Room

  Showing 5 star reviews only  

Kirit Patel

Kirit Patel star-alt star-alt star-alt star-alt star-alt

"The sofa set arrived on time and was efficiently set up in the room. Excellent service and quality; highly recommend for a hassle-free experience. Comfortable and stylish addition to our home."

10 days ago

Google review

Vianna Briscoe

Vianna Briscoe star-alt star-alt star-alt star-alt star-alt

"I called what room re a particular bar stool all my questions were answered and I placed an order and visited the store to see the bar stool upon finalizing the order. They were very accommodating and I felt very comfortable with then, my sales person was Dewey! Thank you Dewey!"

11 days ago

Google review

Bao Nguyen

Bao Nguyen star-alt star-alt star-alt star-alt star-alt

"Great service and really easy to order custom furniture!"

11 days ago

Google review

Nechama R

Nechama R star-alt star-alt star-alt star-alt star-alt

"What-A-Room just delivered our order which included cushions for a metal futon frame, and a full size bed mattress. We are so beyond impressed with both the cushions and the mattress!! The look and feel are incredibly high quality and I am so grateful to have found What-A-Room! They are that rare exception of a business that has integrity in how they deal wi..." Read more

17 days ago

Google review

Ann R. star-alt star-alt star-alt star-alt star-alt

Campbell, CA

"What-A-Room just delivered our order which included cushions for a metal futon frame and a full size bed mattress. We are so beyond impressed with both the cushions and the mattress!! The look and feel are incredibly high quality and I am so grateful to have found What-A-Room! They are that rare exception of a business that has integrity in how they deal wit..." Read more

19 days ago

Cecilia Jaroslawsky

Cecilia Jaroslawsky star-alt star-alt star-alt star-alt star-alt

"The sofa I ordered was exactly as I was hoping for; great sofa; great delivery folks and a great value."

25 days ago

Google review

Louis P.

Louis P. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"We love our couch. Amazing service. Hoping it holds up. Do not buy your couch from anywhere else. These are MADE IN USA!!!"

a month ago

Jack R.

Jack R. star-alt star-alt star-alt star-alt star-alt

Fountain Valley, CA

"Excellent customer service! Daniel is the man! We got a 1.5 seat couch recliner and the process was smooth and a lot of fabric and customization options made the decision easy."

a month ago

Michael Costello

Michael Costello star-alt star-alt star-alt star-alt star-alt

"The sales team has top notch service, knowledgeable, patient and not pushy. They can customize furniture to fit you or your room perfectly. I would not hesitate to recommend them or use them again, I wish I needed more furniture."

a month ago

Google review

Carine M.

Carine M. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"It has been approximately 6 weeks since we had our custom L sectional delivered to us and it has hands down been the most comfortable couch we have ever owned! We were reluctant to spend that kind of money on a couch but for people who spend more hours on the couch than our bed we felt we needed to bite the bullet and we are so happy we did!!! We ordered one..." Read more

2 months ago

Thi-Van Nguyen

Thi-Van Nguyen star-alt star-alt star-alt star-alt star-alt

"We went to so many furniture stores and was getting so overwhelmed, a friend recommended us to What A Room and what a find it was. The customer service particularly was on point, especially Duy. He was so patient with us, allowed us to sit in all the different sofas and worked with us to find the perfect sofa for our living room. Our sofa came earlier than..." Read more

2 months ago

Google review

M M. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Great service and great showroom. Owners helped me and my mother choose pieces for her new home. They special ordered a couple fabulous custom pieces and made it really easy for her! We will be back for a coffee table soon"

2 months ago

J Fang

J Fang star-alt star-alt star-alt star-alt star-alt

"Searching for the perfect couch had always been a long, arduous endeavor that involved pouring over online couch measurements and measuring countless couches in person in showrooms. After not being able to find a couch that would fit our space perfectly and not wanting to compromise, we decided to visit What A Room after hearing about the company online. Ove..." Read more

3 months ago

Google review

Andrew Martin

Andrew Martin star-alt star-alt star-alt star-alt star-alt

"We bought a couch last year from What A Room and I can't say enough good things about both the experience and post sale support. Duy was great in walking us through the options and very patient in allowing us to hem and haw over materials (we took multiple large samples home). What I love about What A Room is the variety of styles, the degree of customizati..." Read more

3 months ago

Google review

Chartchapol Pannaew

Chartchapol Pannaew star-alt star-alt star-alt star-alt star-alt

"Absolutely superb, as usual. Built me a sofa to match very detailed custom specifications, turned it around in 3 weeks and then happily held it in storage for me until we could receive it at our new house. Made in the USA, quality is far and away superior to anything in a retail showroom. I will work with Bryce and the team every time I can! What A Room is..." Read more

3 months ago

Google review

Adam Berry

Adam Berry star-alt star-alt star-alt star-alt star-alt

"The customer service has been fantastic. They offer great customizations, colors, and materials. They promptly set us swatches. We are super excited to get our new couch! I'll update my review once we get it but I have only heard good things. Special shout-out to Gordon and Steven."

4 months ago

Google review

Tammy L.

Tammy L. star-alt star-alt star-alt star-alt star-alt

Fremont, CA

"Really positive experience buying our couch from What a Room! We just moved into a new space and wanted to maximize the area, so we went the route of getting a custom couch made to size for our space. You'd think it was easy to find a good couch to fit your space, but home builders aren't building thinking about you'd want to furnish the space, and all optio..." Read more

4 months ago

Jack H. star-alt star-alt star-alt star-alt star-alt

CA, CA

"They have good stocks of inventory and nice customer services. So many well designed furniture for home or office."

4 months ago

Alex H.

Alex H. star-alt star-alt star-alt star-alt star-alt

Huntington Beach, CA

"After seeing some positive reviews on Yelp and Reddit, my wife and I headed to the What A Room showroom without an appointment. Lucky for us, the store was not too busy. The showroom is pretty nice and relaxed with salespeople who are much more helpful than pushy. Duy ended up assisting us in piecing together a couch which we eventually purchased. A few week..." Read more

5 months ago

Imogene Z. Smith

Imogene Z. Smith star-alt star-alt star-alt star-alt star-alt

"Very friendly staff with a huge variety of collection to search for and great prices. They do make you feel like a valued customer and spend the necessary time with you until you are 100% satisfied. This is great customer service! Plus the quality of their products are unbeatable. I highly recommend this store!"

5 months ago

Google review

Janet M. Roney

Janet M. Roney star-alt star-alt star-alt star-alt star-alt

"Was looking for a sofa/sectional for our home and this place had such wonderful reviews that we had to drop in. Duy was there to greet us and help us with details on a custom sofa that was fitting for our living room. Easy to work with and lots of information that we didn't know would affect our comfortability. When we look at RH's other online sites it's ha..." Read more

5 months ago

Google review

Chuck Bond

Chuck Bond star-alt star-alt star-alt star-alt star-alt

"Great sales experience in the showroom and throughout our customization process, resulting in a sofa we’re vey happy with. The only negative was a promised “call to schedule delivery about a week before the furniture is completed” never happened. We had less than 24 hours notice via text message informing us of the impending delivery. A call to the showroom..." Read more

5 months ago

Google review

s pulos

s pulos star-alt star-alt star-alt star-alt star-alt

"THANK YOU for a great sofa buying experience from start to finish! From the welcome from Duy and all the staff when we walked in to the delivery everything was very professional and you could tell they know and care about their products. Duy was very patient (the multiple times we came in) and listened to what we needed and could guide us to what would work-..." Read more

5 months ago

Google review

Lucy Haab

Lucy Haab star-alt star-alt star-alt star-alt star-alt

"OUTSTANDING CUSTOMER SERVICE FROM START TO FINISH! I'M VERY HAPPY WITH THE CUSTOM FURNITURE WHICH THEY HAVE MADE FOR ME AS I COULDN'T FIND WHAT I WANTED WHEN I SEARCHED EVERYWHERE FOR PIECES I NEEDED. I TOLD THEM EXACTLY WHAT I WANTED IN THE STYLE AND COLORS AND GOT THEM EXACTLYAS I WANTED THEM WITH GREAT PRICES AS WEL!"

5 months ago

Google review

William Fu

William Fu star-alt star-alt star-alt star-alt star-alt

"One of the best decision I've made this year is buying a sofa from What A Room, they are extremely comfortable!"

6 months ago

Google review