Yelp 
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Dora Y.
New York, NY
Elle E.
Manhattan, NY
"Unprofessional. Tried calling to make an appointment several times, but was always redirected to an answering service. After several attempts, a representative from answering service finally agreed to connect me to someone at Alterations Masters. Unfortunately, the tailor at the other end of the phone, had a terrible attitude and spoke as if I was bothering..." Read more
10 years ago
Jason W.
Chicago, IL
"There are many reasons why I am so unhappy with the items that I brought to Alterations Master Tailor Shop. While I felt that everyone was very rude to me except the woman who pinned my items and I overpaid by about 100 dollars, everytime I called them my items were never ready and worst of all nothing fit me well. Shoulders were too loose, hem was too tig..." Read more
12 years ago
Michelle W.
Dumont, NJ
"I am shocked that there are so many positive reviews. Why have an online scheduling site if you pay no attention to appointment times? I made a 1:30 appointment and arrived at 1:30. There were a line of people waiting for their earlier appointments that had not been helped. I was told to take a seat and then was ignored for another half hour. Nothing se..." Read more
12 years ago
Nathan B.
Manor, TX
"What a rip off!! I just stepped into this place to get a price quote for custom tailoring my suit jacket and slacks... they quoted me $400! Granted, there's a lot of hemming to be done, but I was expecting half this price, at the very most!Call me cheap... I'm sorry but nothing they could do to my suit would be worth that much money... maybe they u..." Read more
12 years ago
Lisa S.
Brooklyn, NY
"JD did contact me and refunded my money in full. He did this with integrity and honor and I am appreciative."
13 years ago
"Used to be good but customer service has gone down hill. Made an appointment online to get suits altered but when we showed up for the appointment, the store was closed because Juan Cuello was out of the country even though we received multiple reminders for this appointment. When we made the appointment to come back, they wanted to charge almost twice a m..." Read more
a year ago