Alterations.com Reviews & Testimonials

4.7 (233)

Reviews: 233


5
84%
4
10%
3
3%
2
1%
1
3%

94% of customers would recommend Alterations.com

  Showing 4 star reviews only  

Joshua Y. star-alt star-alt star-alt star-alt star-alt

"Client reached out to me and put things right. Was not after a change in my review, but seemed to genuinely care that his customers have a good experience. Thank you!"

4 years ago

Google review

Jessica P.

Jessica P. star-alt star-alt star-alt star-alt star-alt

New York, NY

"Excellent service. Easy to find, clean building, fast service. However, we did have to go back 2 times to finish the alteration but afterwards, everything looked great! I didn't get his name but he was professional and very friendly. Only caveat is that it's pretty pricy but I believe you get your money's worth with their lifetime guarantee. I would recommen..." Read more

5 years ago

Gregory B.

Gregory B. star-alt star-alt star-alt star-alt star-alt

Culver City, CA

"Made us wait a bit, but he was pretty cool after that. Don't forget to check in and get your discount."

7 years ago

David D.

David D. star-alt star-alt star-alt star-alt star-alt

Brooklyn, NY

"Always do good work. They changed their guarantee policy recently (positive) BUT it's not retroactive to any previous work done (negative) which rewards new clients over their regular patrons."

7 years ago

Joshua Young

Joshua Young star-alt star-alt star-alt star-alt star-alt

"Client reached out to me and put things right. Was not after a change in my review, but seemed to genuinely care that his customers have a good experience. Thank you!"

8 years ago

Google review

Ali A.

Ali A. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"The owner is a great guy who is really focused on customer service. He would try to do anything to make you feel comfortable. They offer life time offer to make alterations, which is pretty awesome!"

8 years ago

Steve M.

Steve M. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"I've dropped a pair of pants to be hemmed and a jacket to be re-sized. Both garments were tailored well and the owner cares about his business. Both occasions the original completion date was not met so make sure you follow up constantly if you're short on time."

9 years ago

Brittany S.

Brittany S. star-alt star-alt star-alt star-alt star-alt

Portland, OR

"Very good job, friendly people, swift service, good price."

9 years ago

Han C.

Han C. star-alt star-alt star-alt star-alt star-alt

New York, NY

"Sew, this place is pretty good.  Online appointment scheduling.  Inside is like a tailor sweatshop, but they are efficient, attentive and do nice work.  It's a bit on the pricey side - $50/seam, so my dress cost $100 (two seams).  Check in with social media to save a few bucks."

10 years ago

Abhi K.

Abhi K. star-alt star-alt star-alt star-alt star-alt

San Francisco Bay Area, CA

"Pros:Great workmanshipProfessionalOffers discount to first time users who check-inCons:While it seems like a one time issue, my suit was misplaced and I could not pick it up on time. I must point out though that the owner of this place (JD) was so accommodating that he offered to have a messenger service the next day when they..." Read more

10 years ago

Tiffany C.

Tiffany C. star-alt star-alt star-alt star-alt star-alt

Ann Arbor, MI

"They did an excellent job altering my jeans. Could not even tell they were shortened!"

10 years ago

Desiree C.

Desiree C. star-alt star-alt star-alt star-alt star-alt

Montclair, NJ

"I've only used Alterations once but my experience was nothing short of excellent! I purchased a Yelp deal which I had no problem redeeming. They were able to accommodate my last minute appointment request and were even able to get it back to me that same afternoon. I set up a first AM appointment and when the tailor was running just 2 minutes late, he texted..." Read more

10 years ago

James C.

James C. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"Very expensive, but generally do a good job. JD seems to really know what he's doing and values his customers."

11 years ago

Tim C.

Tim C. star-alt star-alt star-alt star-alt star-alt

Westport, CT

"I had my suit trousers turned up here and Alterations Master did a great job.  They advised on the appropriate length for my trousers that were quite tapered, did a nice alteration and pick up and drop off were straight forward and quick.  I would give five stars, but I think the prices are pretty high.  I used a Yelp coupon so it was half price.  I would ne..." Read more

11 years ago

Diana F.

Diana F. star-alt star-alt star-alt star-alt star-alt

ASTORIA, NY

"I'm so fortunate I found JD and Master Alterations for my bridal gown alterations. I was a budget conscious bride, and had originally received an estimate on the UES that was 3x the estimate I received from JD. His team was meticulous, patient and took extreme pride in their work. I was extremely satisfied with the end result.My one tip - Master Alte..." Read more

11 years ago

Ben W.

Ben W. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"Pricey, but worth it. Their quality is amazing.I believe the sign of good business is how you handle difficult situations, A-Masters proved to be a great business in such a situation.I brought a very nice suit in for alterations. First you need to make an appointment online for drop-off/measurements.They provided great email documentation and a t..." Read more

11 years ago

Alyssa A.

Alyssa A. star-alt star-alt star-alt star-alt star-alt

Brooklyn, NY

"Alterations Master Shop did a great job on me and my sister's bridesmaid dresses.  The staff was so nice that they gave us an extra discount with our yelp vouchers because they felt bad we had to come back a day later to pick up our dresses."

11 years ago

Katie F.

Katie F. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"Friendly, professional and super easy booking system. Hemmed my evening gown and sewed beading on perfectly, only wish is that it would be a little cheaper, but hey, it's midtown."

11 years ago

Brad H.

Brad H. star-alt star-alt star-alt star-alt star-alt

Nashville, TN

"This is what it is: a reliable tailor service.  I had some shirts adjusted here to test the waters and was very pleased with the experience.  I appreciate that you can schedule appointments online but that they are also flexible if you call and speak to someone over the phone.  The employees are polite and the business model appears to be very well organized..." Read more

11 years ago

Shiva L.

Shiva L. star-alt star-alt star-alt star-alt star-alt

Rego Park, NY

"Just moved to NYC and I was on the hunt for a good tailor when I heard about Alterations master. Needed a suit that was way too big to be taken in and Alterations Master did the job. They are on the expensive end, but they pay attention to detail and do an outstanding job. My suit fit perfectly and they were able to rush it to me at no extra cost."

12 years ago

Richard K.

Richard K. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"Definitely unconventional.....everything is done by appointment only.  Even the pick-ups.  They did a great job on the items I brought in to be altered which is the most important thing to find in a good tailor.  I would recommend."

12 years ago

Michelle M.

Michelle M. star-alt star-alt star-alt star-alt star-alt

Durham, NC

"Tucked away in the mezzanine floor of a midtown building is a pretty solid tailor shop. I came here because of the Yelp reviews and the close proximity to my office.I've only had jeans and dress slacks hemmed here, and they've done a pretty good job. I also like how they are internet savvy. You can easily set up appointments online on their website,..." Read more

12 years ago

Howard I.

Howard I. star-alt star-alt star-alt star-alt star-alt

Brooklyn, NY

"[After I posted the review below, the guys at AMTS asked to take another whack at it. I was reluctant, but I have to say that they really knocked themselves out to make it right, and I'm very pleased with the results and would happily return. Like the warden said in Cool Hand Luke, I think there was an initial failure to communicate--on both sides. So, next..." Read more

12 years ago