BASCS Reviews & Testimonials

5 (105)

Reviews: 105


5
98%
4
2%
3
0%
2
0%
1
0%

100% of customers would recommend BASCS

  Showing 5 star reviews only  

julie cox

julie cox star-alt star-alt star-alt star-alt star-alt

"We were so impressed with James at Bascs, no hard sale just very helpful. Nothing was to much trouble and achieving the result we now have has exceeded our expectations. Thankyou for your hard work and freindly manner. Steve & Julie Cox"

2 months ago

Google review

David Harvey

David Harvey star-alt star-alt star-alt star-alt star-alt

"Need a new bathroom? Go to Bascs in Swindon; they have fantastic range of quality products to view, coupled with a professional team to help you through your project. Our own personal experience ended with a brilliant bathroom to use. Highly recommend Bascs , great service, thank you!!"

4 months ago

Google review

Natalie McPartland

Natalie McPartland star-alt star-alt star-alt star-alt star-alt

"Good quality products and excellent sales and after sales service from Ian and the team. Highly recommend!"

5 months ago

Google review

Sharon King

Sharon King star-alt star-alt star-alt star-alt star-alt

"Very happy to recommend BASCS, having had both our main bathroom & our ensuite recently supplied from them. We are now about to start on our cloakroom so will be ordering all the necessary accessories from them also. James & Sam both made it a wonderful experience, using the free 3D design service to create two stunning bathroom/shower spaces, this was inval..." Read more

5 months ago

Google review

Kerrie Colford

Kerrie Colford star-alt star-alt star-alt star-alt star-alt

"We’ve recently had Sam help design our en suite - she was super helpful and knowledgeable. The en suite looks amazing. We’re cuffed to bits. Just about to have our downstairs toilet replaced and then we’ll be back to design our new bathroom!"

5 months ago

Google review

Tim Hughes

Tim Hughes star-alt star-alt star-alt star-alt star-alt

"Ian, Hayley and the team were brilliant. Helped come up with designs, sourced the products and their experience and customer service shone through."

7 months ago

Google review

Jynifer Jay

Jynifer Jay star-alt star-alt star-alt star-alt star-alt

"James at BASCS is a true expert in bath and shower rooms. Referred by Owen from Expressions, I was initially sceptical but soon impressed by James' patience and dedication. Despite my frequent changes and fussiness, James remained focused on ensuring everything was perfect for me. With no initial plans or colour schemes, James worked from scratch, providing..." Read more

8 months ago

Google review

Alan Brooks

Alan Brooks star-alt star-alt star-alt star-alt star-alt

"We had 2 replacements bathrooms approx 8 years ago and am so pleased with them still look brand new but the most outstanding feature of this company is the after care . Cannot fault them . Simple thing like soap dispensers showed signs of age but promptly sorted by Sam . Thank you"

8 months ago

Google review

Debbie Hubbard

Debbie Hubbard star-alt star-alt star-alt star-alt star-alt

"Loads of choice and great support to create a bathroom design"

9 months ago

Google review

Paul Gilchrist

Paul Gilchrist star-alt star-alt star-alt star-alt star-alt

"We looked at a lot of bathroom showrooms, but it was only when we got to BASCS that we got the support we needed to come up with a design that worked for us and was good value. Hayley was very helpful identifying items that would fit in the space and look good. Our bathrooms are almost complete and we are really pleased with them. Wardrobes are next on th..." Read more

10 months ago

Google review

Helen Fiander-Hughes

Helen Fiander-Hughes star-alt star-alt star-alt star-alt star-alt

"We are so please with our new bathroom. Ian and the team at BASCS are amazing, very helpful and knowledgeable. Nothing was too much trouble and they helped us to make choices which kept us within the budget and gave us our dream bathroom. It was nice to work with a company that didn't push for sales or immediate decisions. We would recommend them to anyone..." Read more

10 months ago

Google review

Mo

Mo star-alt star-alt star-alt star-alt star-alt

"Excellent value for money & service. Would highly recommend & will definitely use again !"

a year ago

Google review

Ron Foster

Ron Foster star-alt star-alt star-alt star-alt star-alt

"We have recently finished an en-suite refurb with James and his team. The experience has full filled all our expectations from the first visit to measure up to the completion. We made tweaks to the design many times with suggestions from James and the plumber. We used a plumber suggested by them. A couple of products were faulty on arrival and they were swif..." Read more

a year ago

Google review

Simon Bellinger

Simon Bellinger star-alt star-alt star-alt star-alt star-alt

"We cannot thank James enough for helping us out with a glass gas hob problem. As ever, the BASCS customer service is top notch. Thank you all."

a year ago

Google review

lorna bennett

lorna bennett star-alt star-alt star-alt star-alt star-alt

"Every part of the new bathroom process was perfect. We had a vague design , James was able to create a 3d design showing how it would work and what would fit and what would,look nice , he was totally right with every bit of advice. The fitters were great , worked hard and kept me informed at every step . The quality of the finish is brilliant , a couple of..." Read more

a year ago

Google review

Samantha Hale

Samantha Hale star-alt star-alt star-alt star-alt star-alt

"We decided to have a completely new bathroom and after reading the positive reviews of Bascs, we went along to the showroom and had a good look, as we weren’t sure what we exactly wanted. James and his team were very welcoming and he was very patient with us to choose and decide which look we were happy with. He has a wealth of knowledge and was able to giv..." Read more

a year ago

Google review

Helena McPhee

Helena McPhee star-alt star-alt star-alt star-alt star-alt

"We have had the pleasure of working with James to design our new family bathroom. From start to finish his expertise, advice and patience(!!) have been amazing. He has been able to balance getting our dream bathroom within our budget - offering us different options, but not compromising on quality. He has taken the time to answer all of our questions, no mat..." Read more

2 years ago

Google review

Darren Shepherd

Darren Shepherd star-alt star-alt star-alt star-alt star-alt

"We had excellent service from James, who helpped us with the planing of our bathrrom. He gave us great advice and recomendations to achive want we wanted for our ideal bathroom. James has been extremelly helpful with any issues that have arrose and we would highly recomend Bascs for a new bathroom."

2 years ago

Google review

Alan Trott

Alan Trott star-alt star-alt star-alt star-alt star-alt

"As with choosing a new bathroom it’s not a quick 5 minute job. Visiting a showroom with helpful staff who can explain and suggest options without being pushy is essential. Using BASCS was the correct team to use. After an initial discussion we arranged for a visit to measure the en-suite and received a plan a few days later of the revised suggested layout w..." Read more

2 years ago

Google review

Simon Bridgman

Simon Bridgman star-alt star-alt star-alt star-alt star-alt

"Always had a great experience with BASCS. James has always taken the time to get our projects spot on! Highly recommend for any bathroom or kitchen big or small"

2 years ago

Google review

Graham Morl

Graham Morl star-alt star-alt star-alt star-alt star-alt

"Always responsive and helpful, Hayley has been superb in helping us expand our horizons and make bolder choices during the design stage that still compliment our home. After sales service and support have also been great and the quality and finish have been exceptionally high. We thoroughly recommend BASCS"

2 years ago

Google review

Esin Akdeniz

Esin Akdeniz star-alt star-alt star-alt star-alt star-alt

"Completely renovated the bathroom, we even moved the bathroom door. Quite happy with how it turned out. The team was always helpful during the process. Would recommend anyone going through similar makeover."

2 years ago

Google review

JON PORTER

JON PORTER star-alt star-alt star-alt star-alt star-alt

"We bought a fairly new house in North Swindon, and in common with many builders , they bought showers in bulk so build the en-suite rooms to fit the shower, not the other way round. We had a decent sized en-suite, with a tiny shower and a lot of wasted space taken up with a hollow bulkhead. Not only that, the shower leaked through the tilework. We went to B..." Read more

2 years ago

Google review

Laura Donnelly

Laura Donnelly star-alt star-alt star-alt star-alt star-alt

"So…. My husband and I have been sat with Samantha at Bascs for about 2 hours now and I can’t believe how patient and super helpful Sam has been. I must have changed my mind quite a few times and Sam has guided and gave amazing advice too which has lead to us looking at refitting both bathrooms!!! I can 100% recommend Sam and Bascs !!!!"

2 years ago

Google review

Carl Walker

Carl Walker star-alt star-alt star-alt star-alt star-alt

"Very helpfull here"

2 years ago

Google review