Biggelbachs Reviews & Testimonials

David Nickolas

"There was a small issue with my order and Carissa personally called me on the phone to discuss it. She promptly fixed the issue and got me exactly what I needed. I am very happy with the customer service I have received, and I would highly recommend shopping at Biggelbachs Billiards Pro Shop!"

5 months ago

Google review

Tammy Newman

"Great business"

5 months ago

Google review

Tony Poundstone

"I would whole heartly recommend purchases and lesson from Steve. Steve is very easy to communicate with, he is able to articulate his lessons for easy understanding. Biggelbachs inventory is massive and very well displayed for easy decisions on the wide variety of cues and accessories. Many local pool players choose Biggelbach's for their pool playing needs...." Read more

6 months ago

Google review

Nick Achis

"Ordered the new 3 Seconds (3x5) cue case on Monday afternoon and it arrived Thursday afternoon. Talk about fast! Worked with Carissa and it couldn’t have been more smooth. Cannot recommend enough!"

6 months ago

Google review

Doug Hall

"Great company. Awesome communication delivered what they said when they said. Carissa is an ambassador for the sport. Highly recommend"

8 months ago

Google review

Clarence Givens

"Carissa you and John knocked it out of the park again with my 2 new Leon Sly custom cues. Fast delivery and no defects, don't be fooled by some others who lay false claims about transparency and standing behind what they sell. Biggelbachs meets and surpasses those standards….customer for life."

10 months ago

Google review

Joshua Slater

"I have ordered a few cues from them now and they have just been amazing. Great communication, fast shipping and great quality on everything. Honestly an amazing place to purchase your billiards accessories."

a year ago

Google review

John Macera

"Carissa is very helpful I ordered my first carbon shaft from her I've beem already thinking.of my next purchase 2024 hard case mine is broken has a snap and maybe a blk bkrush break cue"

a year ago

Google review

Beki Safar

"What an amazing experience. These people know their stuff. I'd gone to a different billiards place and the people there had no clue they were really there to sell tables not the items for competitive play."

a year ago

Google review

Mike Jacobs

"I must say that the customer service at Biggelbachs is second to none. I ordered a case that I wanted before an upcoming tourney. Carissa called me and said that they had loaded everything up because they were headed to a tournament and the cases were most likely towards the front of the trailer. I told her that my plan was to have it before I left for the w..." Read more

2 years ago

Google review

Daron lapping

"I had the best experience at Biggelbacks Carissa ( Ca-reese-uh) helped me find my new Cue. My first cue. Maybe my last! I love it so much. And it was huge decision for me and they were VERY patient with me with all of my questions and being curious. Haha I feel very happy with my purchase and when I go to play people ask where I got it and I am very happ..." Read more

2 years ago

Google review

Sherry Maresh

"The Biggelbach's are some of the nicest people I know. They always have what you need with the best pricing. If they don't have it, they will get it for you. I recommend them to all my pool playing friends. They are truly the best. Keep up the great work Biggelbach's."

2 years ago

Google review

joe stone

"Recently bought a cue here. It was super easy experience. Cue was even better in person and plays really well. Love this place."

2 years ago

Google review

Charles Russell

"This is my new "go to" place for pool/pocket billiards equipment, accessories, and tips."

2 years ago

Google review

Tammy Fales

"Steve did an awesome job on my new tip & cleaning up the shaft. Just in time for Vegas"

2 years ago

Google review

Wesley Dobson

"Bought my daughter's first cues from Biggelbachs."

3 years ago

Google review

Aaron DeRenard

"I ordered a cue that came with an extension and tip tool, but the item sent to me didn’t contain those two items. Biggelbach’s sent me a tip tool, two new tips, and a different extension that far exceeded the value of the extension that should have been with the original order, just to make the deal right. And with fast shipping too! This is a business that..." Read more

3 years ago

Google review

Amy Logterman

"Communication could’ve been better, but they eventually took care of it."

3 years ago

Google review

Stacy Eilts

"Steve and Carissa are the real deal. Knowledgeable and passionate about all things billiards! The go-to people and place for the player!"

3 years ago

Google review

Chase Parkison

"Great place for any type of equipment for pool/billiards. Probably best in town in my opinion."

3 years ago

Google review

Christian Thiel

"In my search for a Predator Panthera 6-1, I was in the dark for a long time. As a last resort, I started a call on Facebook that I was looking for such a cue. And then someone recommended me Carissa Biggs from „Biggelbach“. I wrote to her via Facebook and she replied as quickly as she could and confirmed that she did indeed have a cue of this type in stock...." Read more

3 years ago

Google review