Biggelbachs Reviews & Testimonials

5 (104)

Reviews: 104


5
99%
4
1%
3
0%
2
0%
1
0%

100% of customers would recommend Biggelbachs

Robert Geer

Robert Geer star-alt star-alt star-alt star-alt star-alt

"Having know these fine individuals for years I can say this. Steve and Carissa will do right by the customer Always. They are for the pool player's being some themselves. If you need anything in the billiard industry they are who you should call Period!"

4 months ago

Google review

George Rocco

George Rocco star-alt star-alt star-alt star-alt star-alt

"I've bought several cues, cases and accessories from biggelbachs. Steve and Carissa are a couple of the nicest most knowledgeable people in the industry. You are in good hands with them!"

4 months ago

Google review

Lynda Fanning

Lynda Fanning star-alt star-alt star-alt star-alt star-alt

"Steve and Carissa are awesome people. They genuinely care about their customers and the pool community. They do so much that is way above and beyond what most anybody else would do. They are not in the business just to sell stuff, they have expert knowledge and share that knowledge to assist you in making your equipment selections!! I don’t look any further..." Read more

4 months ago

Google review

Paul marquez

Paul marquez star-alt star-alt star-alt star-alt star-alt

"Safe, honorable, honest, fair, responsive people doing business for us pool players for over 30 yrs. Their reputation has to be solid to last that long. Still my goto spot for any equipment."

4 months ago

Google review

Jenean Johnson

Jenean Johnson star-alt star-alt star-alt star-alt star-alt

"Very, very helpful with amazing communication. They always go out of their way to make sure you are a happy customer. Have bought several items and will be buying from them again."

4 months ago

Google review

Blaine McHone

Blaine McHone star-alt star-alt star-alt star-alt star-alt

"I love working with these guys. They had to tolerate about 500 questions from me before I bought my first cue from them but they were very responsive, polite and professional. After three cue purchases I can say that everything is as described and they ship FAST. Thanks so much guys. Look forward to working with you again soon!!!"

4 months ago

Google review

Kristy Heltne

Kristy Heltne star-alt star-alt star-alt star-alt star-alt

"The owners of this shop have always helped me out big time when needing a cue. I wouldn't be where I am without them. I appreciate what you have done for your clients and pool community. Hands down the best!"

4 months ago

Google review

Kurt Chin

Kurt Chin star-alt star-alt star-alt star-alt star-alt

"I just got a cuetec 4x8 soft case from Bigglebachs 3 weeks ago and I’m so happy with the case, I have gotten 3 cues from them as well . You can’t ask for better customer service."

4 months ago

Google review

Jimmy Arellanes

Jimmy Arellanes star-alt star-alt star-alt star-alt star-alt

"Hands down best cue dealer/people I have met always willing to help get you into the right product for you instead of pushing something just to sell it. PDX lost my luggage when I went to Vegas for worlds and they helped me with great gear for a great price. Will always have my business thanks Steve and Carissa"

4 months ago

Google review

James chogyojiII

James chogyojiII star-alt star-alt star-alt star-alt star-alt

"They always have everything (and I mean everything) on display at every major pool event in the PNW.. I've purchased my last 6 cues from them, one being my break cue, and the other my jump cue.. Their price range and cue selection ranges from entry level to crafted custom cues from them best cue makers around these days.."

4 months ago

Google review

Jerry Bolash

Jerry Bolash star-alt star-alt star-alt star-alt star-alt

"Great people and great company to deal with never had a problem with them always on time and will do whatever they can for there customers"

4 months ago

Google review

Kerry Wilson

Kerry Wilson star-alt star-alt star-alt star-alt star-alt

"Multiple cues bought and sold here at Bigglebachs. Never a concern on quality or condition straight forward and easy to deal with. Will buy more here."

4 months ago

Google review

Aimee Tinkle

Aimee Tinkle star-alt star-alt star-alt star-alt star-alt

"They always go above and beyond to help and get you what you need. If you want truly personal service this is the only place to go."

4 months ago

Google review

Daniel Kruppenbacher

Daniel Kruppenbacher star-alt star-alt star-alt star-alt star-alt

"I had an exceptional experience with Carissa! They offer an incredible selection of high-quality billiard cues at competitive prices. Their customer service was top-notch—they answered all my questions promptly and provided expert advice. My order arrived quickly and was securely packaged, ensuring the cue was in perfect condition. I’m thrilled with my pur..." Read more

4 months ago

Google review

Ryan Behnke

Ryan Behnke star-alt star-alt star-alt star-alt star-alt

"Just got a brand new set of tournament balls for my pool table. They are amazing. The owners made a special trip to get these to an event my wife was at so she could get them for me for our anniversary. These guys are top notch. I’ve bought multiple cues and accessories. Their service is amazing and they go above and beyond. They have a great selection of cu..." Read more

4 months ago

Google review

russell holmes

russell holmes star-alt star-alt star-alt star-alt star-alt

"BEST pool supply shop in all the united states! I live on the east coast and buy from biggelbach's clear across the country because they're that good! When you call you get the owners' personal phone. If there's ever an issue they handle it IMMEDIATELY. Deal with absolute confidence"

4 months ago

Google review

Alex Kjorlien

Alex Kjorlien star-alt star-alt star-alt star-alt star-alt

"Very easy to deal with excellent communication."

4 months ago

Google review

sittingduck

sittingduck star-alt star-alt star-alt star-alt star-alt

"Always a pleasure to deal with Carissa and Steve!"

4 months ago

Google review

David Nickolas

David Nickolas star-alt star-alt star-alt star-alt star-alt

"There was a small issue with my order and Carissa personally called me on the phone to discuss it. She promptly fixed the issue and got me exactly what I needed. I am very happy with the customer service I have received, and I would highly recommend shopping at Biggelbachs Billiards Pro Shop!"

9 months ago

Google review

Tammy Newman

Tammy Newman star-alt star-alt star-alt star-alt star-alt

"Great business"

9 months ago

Google review

Tony Poundstone

Tony Poundstone star-alt star-alt star-alt star-alt star-alt

"I would whole heartly recommend purchases and lesson from Steve. Steve is very easy to communicate with, he is able to articulate his lessons for easy understanding. Biggelbachs inventory is massive and very well displayed for easy decisions on the wide variety of cues and accessories. Many local pool players choose Biggelbach's for their pool playing needs...." Read more

9 months ago

Google review

Nick Achis

Nick Achis star-alt star-alt star-alt star-alt star-alt

"Ordered the new 3 Seconds (3x5) cue case on Monday afternoon and it arrived Thursday afternoon. Talk about fast! Worked with Carissa and it couldn’t have been more smooth. Cannot recommend enough!"

10 months ago

Google review

Doug Hall

Doug Hall star-alt star-alt star-alt star-alt star-alt

"Great company. Awesome communication delivered what they said when they said. Carissa is an ambassador for the sport. Highly recommend"

a year ago

Google review

Clarence Givens

Clarence Givens star-alt star-alt star-alt star-alt star-alt

"Carissa you and John knocked it out of the park again with my 2 new Leon Sly custom cues. Fast delivery and no defects, don't be fooled by some others who lay false claims about transparency and standing behind what they sell. Biggelbachs meets and surpasses those standards….customer for life."

a year ago

Google review

Joshua Slater

Joshua Slater star-alt star-alt star-alt star-alt star-alt

"I have ordered a few cues from them now and they have just been amazing. Great communication, fast shipping and great quality on everything. Honestly an amazing place to purchase your billiards accessories."

a year ago

Google review