About Callnet
Callnet Answering Service enables businesses to make every customer interaction exceptional with live 24/7 call support, seamless scheduling, robust analytics and specialized services from our friendly, highly-trained receptionists. For over 30 years, Callnet has set the standard for exceptional virtual receptionist solutions customized to showcase professionalism, boost productivity and delight customers anytime day or night. With customized packages scalable for organizations of all sizes and specialties, let Callnet put people and technology to work for you!
Phone
Google 
Endorsal 
Aurore Dooley
Dr. Michael Wulfekuhle Verified customer
"CallNET has been an invaluable asset to our chiropractic practice. Their affordable, professional, and highly responsive virtual receptionists have significantly enhanced our after-hours customer service. The seamless integration and user-friendly platform have made managing our calls a breeze. We wholeheartedly recommend CallNET to any healthcare provider l..." Read more
2 months ago
Coca-Cola Company Verified customer
"CallNET has been an exceptional partner for us. Their virtual receptionists are consummate professionals, handling our after hours calls with expertise. The integration process was seamless, and their service has now become a crucial part of our daily operations. We wholeheartedly recommend CallNET to any business seeking to elevate their customer experience..." Read more
2 months ago
Rachel M. Verified customer
"Outstanding team of virtual receptionists that make it so easy to focus on business instead of sitting on the phone all day. They represent my company with poise, warmly greet callers, and resolve inquiries expertly. Integration was effortless, and the service is smoothly integrated into our workflow. I wholeheartedly recommend them to any small business own..." Read more
2 months ago
Kalenda Law Firm Verified customer
"I highly recommend this answering service for their professionalism and efficiency. They have been a great asset to my law firm, handling all our calls with excellent customer service. Their attention to detail and quick response times have significantly improved our clients' experience. I wholeheartedly endorse their services and would recommend them to any..." Read more
2 months ago
Amanda Wolf
"My dental office has used CallNET's 24/7 answering service for just over 2 years now and I love that all of my patients get their phone call answered by a live person here in the Untied States. Their virtual receptionists seamlessly handle our after-hours calls and scheduling. I just recommended them to another dentist needing evening call support. They cust..." Read more
2 months ago
Google review
Amanda G. Verified customer
"We needed an answering service to handle all our after hours calls and Callnet came to the rescue. I always figured we were losing money by not having a 24/7 answering service and that bore out once we brought them on board. Great team to work with. Highly recommend them."
2 months ago
Family Eyecare Verified customer
"I used to dread emergencies that came up outside of office hours. Patients would call with urgent issues or need to book last minute appointments, but with no after hours coverage, their calls would go unanswered. It was incredibly frustrating for both my patients and me. With CallNET, I can devote my full attention during office hours to delivering excellen..." Read more
3 months ago
Tom Baker Verified customer
"As a busy real estate agent, I'm often showing homes to clients during normal business hours. Before hiring CallNET, I was missing out on calls from potential listings. Now with CallNET handling my after hours calls, I can focus on clients without worrying about missing time-sensitive calls. The CallNET team is professional, responsive, and reliable in their..." Read more
3 months ago
David Hall Verified customer
"Our law firm used to miss important client calls when we didn't have a receptionist in the office. Since hiring CallNET for after hours answering, their professional team promptly handles all our calls so we never miss an urgent message. I highly recommend for any lawyers seeking seamless call coverage."
3 months ago
Hazel Young Verified customer
"Before hiring CallNET, we struggled with missing important customer calls that came in after hours or when we were busy with clients. Since hiring CallNET over a year ago for 24/7 answering services, we never miss a call. Their professional team is always available to promptly answer our phones and ensure we get any urgent messages, day or night. We now have..." Read more
3 months ago
Central Avenue Dental Verified customer
"Having a responsive, HIPAA-compliant after hours call service has given my patients greater access to care and given me peace of mind. I never have to worry about an emergency call slipping through the cracks. I highly recommend CallNET to any dental practice looking to improve patient satisfaction and seamlessly handle calls 24/7."
3 months ago
Stephanie Baxter Verified customer
"The online portal makes it easy for me to update CallNET with new patient information, appointment slots, and call handling protocols from home or my mobile device. I also periodically audit call recordings to ensure quality. I am very impressed with CallNET's technical capabilities and expertise."
3 months ago
Jason M. Verified customer
"A key reason why we chose CallNET is their background in healthcare communications. They understand HIPAA compliance and handle private patient information with the utmost care. Their staff is professional and courteous, efficiently capturing the necessary details so I can provide rapid follow up care when needed."
3 months ago
Brendan
"The staff at CallNET are a pleasure to work with. They are responsive and truly care about providing excellent customer service. I would highly recommend CallNET to any business looking for an professional, responsive after hours answering and call handling solution. They have been instrumental in supporting my business's growth and success this past year."
3 months ago
Google review
Stuart Verified customer
"The 24/7 availability of CallNET is invaluable. I never have to worry about missing an important client call, even if they ring outside normal business hours or on weekends and holidays. The online portal CallNET provides allows me to easily customize call handling instructions from anywhere. I can listen to call recordings and view call logs to ensure quali..." Read more
3 months ago
Diane Stenson Verified customer
"One thing that impresses me about CallNET is their ability to sound like an extension of my own office. They answer calls using my company name and represent my business exceptionally well. Callers are unable to tell they have reached an answering service. The CallNET team is very well trained and knowledgeable about my business offerings, so they can answer..." Read more
3 months ago
Jim Ranson Verified customer
"I have been using CallNET for after hours phone answering for my business for over a year now and I highly recommend their services. The team at CallNET is very professional and courteous when handling my clients' calls. They follow my detailed instructions carefully to ensure my clients get the information they need, even when I am unavailable."
3 months ago
Gisele Ferreira
"As small business owners, we can't always answer every call. Luckily there's Callnet Answering Service, which ensures we never miss a telephone call. Their exceptional live receptionists seamlessly handle after-hours call overflow with the polish and precision of an enterprise-grade phone experience at affordable rates. What I really like about them is that..." Read more
5 months ago
Google review
Luke Gardiner
"We've been using Callnet for our small business answering service for 2 years now and have been very happy with the of level of professionalism. I just referred my dentist to them as he needed someone to answer his calls after hours. Keep up the good work guys."
a year ago
Google review
Drew Heath
"I tried 5 different live service companies, this one is the easiest to set up, and by far the least stressful. Not only that, but the customer service is outstanding. The next morning after setting it up, Emily contacted me, and in a professional, intelligent, and comprehensive manner walked me through each step, and came up with common sense simple solution..." Read more
5 years ago
Google review
Lauren Fournier
"I have nothing but good things to say about this service. I have tried and wrongfully trusted many, but in just a short amount of time, I knew I had found the best. Have many compliments on my answering service."
5 years ago
Google review
Peace Sotheby's International Realty
"We've used CallNET for several years now as our after hours call service. Couldn't be happier with the results. Ease of use and professionalism of the call handlers makes it a pleasure doing business with them. Rates are very fare and transparent too."
5 years ago
Google review
Design Lenz
"What an amazing company! Great customer service, very professional, easy to communicate with! They were always on top of everything and handled our clients with sensitivity and professionalism! Would definitely recommend to businesses everywhere!"
5 years ago
Google review
Kelly Hicks
"We researched call center companies to help handle our "After Hours" service calls. After talking with the other companies we felt that Coastal Callnet was the best choice for our needs. "Best choice" is an understatement! They are the only choice! They have surpassed our expectations. The staff is always helpful and a pleasure to talk with. They keep me pos..." Read more
8 years ago
Google review
"CallNET has provided top-notch 24/7 call handling for our HVAC company over the past 6 months. Their agents based in the US are pros - they schedule appointments, dispatch techs, and manage customer inquiries flawlessly per our scripts. Not missing calls anymore has been a game-changer! CallNET's service is stellar and I must admit that I'm impressed with th..." Read more
2 months ago