About Callnet
Callnet Answering Service enables businesses to make every customer interaction exceptional with live 24/7 call support, seamless scheduling, robust analytics and specialized services from our friendly, highly-trained receptionists. For over 30 years, Callnet has set the standard for exceptional virtual receptionist solutions customized to showcase professionalism, boost productivity and delight customers anytime day or night. With customized packages scalable for organizations of all sizes and specialties, let Callnet put people and technology to work for you!
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45 verified testimonials
5/5 average rating
Dr. Emma Thompson Verified customer
Michael P. Verified customer
"In the fast-paced world of tech and IP law, missing a call could mean losing a client or a crucial deadline. CallNET's operators are adept at handling calls from inventors and tech entrepreneurs, capturing essential details accurately. Their service has become an indispensable part of our firm's client communication strategy."
3 months ago
John C. Verified customer
"As a cardiologist, timely communication can be life-saving. CallNET's operators are trained to recognize cardiac emergency symptoms and escalate calls appropriately. Their 24/7 availability and efficient message relay have significantly enhanced our ability to provide critical care when it matters most."
3 months ago
Bill T. Verified customer
"CallNET has been instrumental in managing the sensitive nature of family law calls. Their operators handle emotional clients with empathy and professionalism, ensuring urgent matters are promptly brought to my attention. This service has allowed me to maintain work-life balance without compromising client care."
3 months ago
Dr. Rachel Goldstein Verified customer
"CallNET has been a game-changer for my podiatry practice. Their operators skillfully handle appointment scheduling and effectively triage urgent foot-related concerns, ensuring patients with critical issues receive prompt attention. The 24/7 availability has significantly improved our patient care, especially for those dealing with sudden injuries or post-su..." Read more
3 months ago
Mark Thompson Verified customer
"CallNET has significantly enhanced our after-hours customer support at Wells Fargo. Their team's understanding of financial privacy and security protocols is impeccable. They handle sensitive customer inquiries with the utmost professionalism, ensuring our clients receive top-notch service around the clock. CallNET's ability to seamlessly integrate with our..." Read more
3 months ago
Dr. Sophia Lee Verified customer
"CallNET has been a lifesaver for our pediatric practice. Their 24/7 availability ensures parents can always reach us, even for middle-of-the-night concerns. The operators' ability to calmly handle worried parents and accurately relay information has significantly improved our patient care."
3 months ago
Colonel James Harper Verified customer
"CallNET's service has been instrumental in managing our diverse communication needs. Their ability to handle calls related to various projects, from emergency management to routine inquiries, with equal competence is impressive. The security protocols they've implemented align perfectly with our stringent requirements. CallNET's flexibility and professionali..." Read more
3 months ago
Roger G. Verified customer
"As a personal injury lawyer, I can't afford to miss potential client calls. CallNET's professional call handling and detailed message taking have helped me respond promptly to urgent cases. Their service has directly contributed to the growth of my practice."
3 months ago
Lisa Chen Verified customer
"During times of crisis, efficient communication is paramount. CallNET has proven to be an invaluable asset to the American Red Cross. Their operators handle high-volume calls during emergencies with calm professionalism, effectively triaging inquiries and volunteer offers. Their 24/7 availability and multilingual support have significantly enhanced our abili..." Read more
3 months ago
Chris Wagner Verified customer
"CallNET has streamlined our dental practice's appointment scheduling and emergency call handling. Their operators are knowledgeable about dental terminology and can effectively triage urgent cases. This service has allowed us to provide better care to our patients while reducing the workload on our in-office staff."
3 months ago
Michael Brooks Verified customer
"CallNET has revolutionized our customer service approach at Lance Fresh. Their team's product knowledge and ability to handle order inquiries have significantly boosted our customer satisfaction rates. The detailed call analytics they provide have been crucial in shaping our marketing strategies. CallNET's professionalism and efficiency align perfectly with..." Read more
3 months ago
Mike Johnson Verified customer
"CallNET's 24/7 service has been crucial for managing our emergency electrical repair calls. Their operators are skilled at gathering essential details about electrical issues, helping us prepare for jobs before we arrive. This efficiency has significantly improved our response times and customer satisfaction."
3 months ago
Matt Zivanov Verified customer
"CallNET has revolutionized our HVAC service scheduling and emergency response. Their operators understand HVAC terminology and can effectively prioritize calls during peak seasons. The detailed call logs have also helped us identify recurring issues and improve our preventive maintenance programs."
3 months ago
Dr. Amanda Corwin Verified customer
"CallNET has been instrumental in enhancing our member support services at BlueCross BlueShield. Their operators display an impressive understanding of healthcare terminology and insurance processes, ensuring our members receive accurate information and support. The HIPAA-compliant call handling and meticulous record-keeping have been particularly valuable. C..." Read more
3 months ago
Robert Garcia Verified customer
"As a 24-hour plumbing service, reliable call handling is essential. CallNET's operators excel at gathering crucial information about plumbing emergencies, allowing us to dispatch the right technician with the right equipment. Their service has significantly enhanced our efficiency and customer satisfaction."
3 months ago
Captain Alex Rodriguez Verified customer
"In the marine assistance industry, every second counts. CallNET's rapid response and accurate message relay have been crucial in our emergency dispatch operations. Their operators' understanding of maritime terminology and ability to gather precise location information have significantly improved our response times. CallNET's service has directly contributed..." Read more
3 months ago
Dr. Lisa Patel Verified customer
"CallNET has greatly improved our patient communication and appointment management. Their operators handle sensitive medical inquiries with professionalism and discretion. The ability to offer after-hours support has been particularly appreciated by our patients with urgent skin concerns."
3 months ago
David Miller Verified customer
"CallNET has significantly elevated our customer service capabilities at Hertz. Their 24/7 availability ensures our customers receive prompt assistance with reservations and support, regardless of time zones. The team's familiarity with our booking systems and policies allows for seamless customer interactions. CallNET's multilingual support has been particul..." Read more
3 months ago
David Wong Verified customer
"In corporate law, missing a client call can have serious consequences. CallNET ensures that doesn't happen, providing round-the-clock professional call handling. Their understanding of legal terminology and ability to prioritize urgent matters has made them an invaluable asset to our firm."
3 months ago
Robert Turner Verified customer
"In the fast-paced world of film production, reliable communication is essential. CallNET has become an integral part of our operations at Screen Gems Studios. Their operators handle calls from production crews, vendors, and industry professionals with equal finesse. Their ability to prioritize urgent messages and maintain confidentiality has been crucial. Ca..." Read more
3 months ago
Dr. Michael Brown Verified customer
"CallNET's service has been crucial in managing patient communications for my psychiatric practice. Their operators handle sensitive calls with empathy and know how to identify and escalate urgent situations. This reliable support has allowed me to better focus on patient care during office hours."
3 months ago
Jennifer Lee Verified customer
"CallNET has significantly improved our HVAC company's responsiveness, especially during extreme weather events. Their operators quickly gather essential information about HVAC issues, helping our technicians prepare before arriving on site. This efficiency has led to faster resolution times and happier customers."
3 months ago
Sarah Johnson Verified customer
"As a 24/7 emergency plumbing service, reliable call handling is crucial for us. CallNET has exceeded our expectations in every way. Their operators are well-trained in prioritizing urgent calls, ensuring our technicians are dispatched promptly. The detailed message taking has improved our response efficiency, and customer feedback has been overwhelmingly pos..." Read more
3 months ago
Dr. Ethan Rossi Verified customer
"CallNET has transformed the way we manage patient communications at our orthodontic practice in Chicago. Their team handles appointment scheduling and patient inquiries with exceptional care and efficiency, freeing up our staff to focus on in-office patient care. The ability to provide after-hours support has significantly improved our patient satisfaction a..." Read more
3 months ago
"CallNET has revolutionized after-hours care for my OB-GYN practice. Their operators are trained to handle sensitive women's health issues and expertly triage calls from expectant mothers. The detailed call logs and prompt notifications have allowed us to provide better continuity of care, especially for high-risk pregnancies."
3 months ago