48 verified testimonials
3.9/5 average rating
Sam Saucedo
Eric Lalone
"I was on the receiving end of a hit and run accident with one of their vehicles earlier today. I attempted to get their information and their employee/driver gave me the middle finger. [Pictures posted] After filing a police report both their driver and company take no responsibility and wouldn't even furnish their insurance information. USE CAUTION IN YOUR..." Read more
5 years ago
Katy Crow
"This company doesn�t pay their employees. Watch out. I now have an open case against them with the Colorado department of labor. Believe every bad review you see here."
5 years ago
Jerome Horrace
"Very professional. Andrew kept in communication every step of the way. Our first order had some issues but he was able to rush the second order."
5 years ago
Alex
"I had a fancy movie room done by Carpet Planet. What I really loved about these guys is they used carpet padding I already had that was near new and premium memory foam. Other places like Home Depot or Carpet World said I had to buy new pad with an additional cost around $600. Carpet World wouldn't event take my old carpet because I already ripped it up s..." Read more
5 years ago
Annette Araje
"We have been customers of Carpet Planet since before they opened their store and can't say enough about their professionalism. Owners Fidel and Celica are courteous, friendly, and value their customers. They bend over backwards to please and make their customers happy. We have used them for both our business and our own home and couldn't be happier with the..." Read more
5 years ago
Izzet Gunbil
"It's incredible that this company with terrible service, mediocre workmanship can stay in business this long. We ordered Marazzi Tile and they installed a similar (look-alike) product (cheaper QUALITY) but charge the full price as the upgraded tile we ordered. Carpet delivery date as promised will not be met, we have movers scheduled, etc... DON'T do busines..." Read more
5 years ago
Daniel McWilliams
"One of their drivers in a Ford truck cut me off And Began brake checking me. Nice way to treat people in your community...."
6 years ago
Jason Kelly
"Fidel and Amy are great to work with!!"
6 years ago
There Is No Spoon
"Horrible neighborhood don't go here"
6 years ago
Joan Carson - DOC
"I so appreciate the quality of product and installers. I had core tech installed and it is absolutely perfect. Every cut, every corner-perfect. I then had carpet installed on the lower level and all bedrooms.-Perfect. As a multiple level home there were numerous stairs and those too are perfect. Thanks Fidel and Associates at Carpet Planet. stay tuned..." Read more
6 years ago
EEJJ LLC
"Fidel and his company are great! Very impressed with their selection and price. They also stand behind their work."
6 years ago
Brent Bowers
"Excellen Service! These guys are fast and professional. Ask for Amy!"
7 years ago
Susan Marcus
"Excellent Customer Service! This company really goes the extra mile. I'm so pleased with their service, professionalism, helpfulness. Really a stellar experience. Great options, reasonably priced and quick to deliver! Thank you!!"
7 years ago
Rey Capistrano
"Outstanding customer service, reasonable pricing, and awesome group of craftsmen turning out awesome work. It all started with Amy! Professional, pleasant, and personable. Thanks."
7 years ago
Michalina Gorden
"They are wonderful, they can find anything you see at the big stores and do it for less. The workmanship is amazing, I've used them twice, carpet and core tec flooring."
7 years ago
SM Properties
"Fidel is really nice and helpful and gave me a good price on super nice carpet for my house. They were much more reasonable than Costco and offer a more personal service. Glad I went with them. Will use them again for another prop."
8 years ago
Maria L
"Carpet Planet have genuinely transformed out kitchen. Celica from start to finish could not have been more helpful, patient, understanding and efficient. Everything went according to plan in spite of me changing my mind several times about various aspects of the products that I've chosen as well as the installation. All together we are 100% delighted with ou..." Read more
8 years ago
Todd Miller
"We went into Carpet Planet late afternoon on December 26 thinking we knew exactly what we wanted as far as a pattern/style of carpet. The salesperson --Amy asked us if we needed help, but we thought we could find what we needed on our own�we were wrong! After becoming a little overwhelmed with all the choices, we asked Amy for some suggestions. Amy was ab..." Read more
8 years ago
ZORAIDA SANTIAGO
"The service was great I felt at home had a lot to choose from plus they treated me with respect and honestly. Thank u Carpet Planet!"
9 years ago
Marc Brejcha
"I have used Carpet Planet three times this summer (2015) and that should be a testament of how much I love them. Each time Celica has come out to my homes within a day to do measurements and have given estimates within 24 hours. Once I had agreed to the work, the workers promptly came out and completed all my jobs in one day. I would recommend no one else..." Read more
9 years ago
Joseph R
"Nice showroom! Nice workers!"
9 years ago
Peter Martinez
"Greatest carpet store in Colorado Springs. Excellent service, selection and prices."
10 years ago
"Very professional in customer service and installation...affordable and reliable...highly recommended"
5 years ago
Endorsal review