Endorsal 
48 verified testimonials
3.9/5 average rating
George Chaplin
generaltech
"Warning - Stay FAR away. In summary, our hardwood flooring installation that was supposed to take a promised 2 or 3 days, instead took 8 working days over the span of 8 weeks to be completed. This required my wife to take an additional five days off and for myself to take one complete day and several additional hours off. It also caused us to pay for a stora..." Read more
a year ago
Helena Wang
"I wish I can review this terrible company at 0 rating. Aug 31,2023 The sales rep Brendan came and took measurements for two properties. One is to stretch the carpet, where it is in the living room. He told us all the furniture in the living room including the piano must be moved away, which made us decided to pay them to move the furniture. We were charg..." Read more
a year ago
Ryan J
"Shopped around for carpet and they gave the best price and were able to install in just a few days! Alex was very helpful! The two guys installing were also fantastic! If you want new carpet, this is the place to go! Update April 2022: Dropped a few stars. Emails typically never get responded too. Had vinyl floor installed by a new crew but it's on an..." Read more
a year ago
Kimberly Bolding
"I had a great buying experience from carpet planet in February of 2023. Sales people were so accommodating and helpful. I felt very positive about this company. It was a little bit confusing as far as the installation but they did get out there and get it done within a reasonable amount of time. Now here it is August 1st and several times this week they've..." Read more
a year ago
ThePainters LLC
"Big thanks to Carpet Planet! They went out of there way to help us match our carpet and get a better quality LVP for all our properties, Lorraine has been extremely friendly and accommodating. Great prices and amazing service. Can't wait to do more business with you! Thanks again!"
2 years ago
mark miller
"This is an update that you won't believe!!!! Today is October 6th, 2022 I hired this company in December 2021! I wrote this horrible review below and I received a phone call the next day, the call was from this company begging me to take down all my reviews from social media. I was told if I take down all my reviews they will adjust the bill to $650.? that..." Read more
2 years ago
frank babcock
"We scheduled our floors to be done three times, this literally cost us three days of work and they did nothing! They canceled after making us wait all day and moving kitchen island , disconnecting the dish washer and the gas gas stove. Literally rearranging our whole house so they had room to work. Three times!! They had said they had a flat tire, they didn..." Read more
2 years ago
Jacob Mueller
"Do NOT work with this company. The worst service we�ve ever received from a flooring company."
2 years ago
marion meisel
"Very friendly staff!!! Price cheaper by 80 dollars than two other places. Produkt was ready to be picked up the same week. Overall very pleasant atmosphere"
2 years ago
Ryan
"I've been working with Fidel for years now. He gives competitive rates and gets the job done quickly every time!"
3 years ago
kelvinn godinez
"I can't be happier with the service quality and their products, they are always nice and smiling. Kassandra had help me a lot, awesome attitude, and got my installations done before the expected time. Highly recommend them."
3 years ago
Anthony Rivera
"had a renter moving in, did not know the existing carpet was contaminated. called them and they knocked it out the next day! replaced carpet and treated subfloor"
3 years ago
Steve Madrid
"Finishing our basement and needed flooring. Tony was super helpful and made finding something we loved extremely easy!"
3 years ago
Lee Anna McKinnon
"I absolutely recommend them, my carpet is gorgeous!"
3 years ago
Tesa
"I have received nothing but the absolute best customer service with each department from this company. They have been so helpful in a time crunch and very flexible whenever I needed to make changes. I can't thank Michelle enough for being so friendly and just plain awesome at her job! Need a high quality carpet or flooring installation? Look no further than..." Read more
3 years ago
Stefenie Franck
"Wonderful customer service and excellent selection."
3 years ago
Richard Sanders
"The estimator was short on amount and the installers needed to return a month later after starting. Otherwise the carpet arrived as ordered and the installers did an awesome job, very polite, professional and accommodating. Great job guys!"
3 years ago
Derek Araje
"I have used the Carpet Planet for all my flooring needs for over a decade. They are the best priced most professional family run business I have ever used. Their pricing is so good, their is no need to price shop. They are everything one would hope for when shopping for flooring. Thanks Carpet Planet for being a one stop flooring option all these years."
3 years ago
Rob Snow
"Just moved into a new home and found unexpected carpet damage from pets throughout the entire house. The entire team at Carpet Planet took care of us. From the gentlemen who measured the home, the sweet ladies in the store, and the gentlemen who installed the carpet, we were treated extremely well. When other companies wouldn�t even call me back, Carpet Plan..." Read more
4 years ago
Justin Burns
"I'm a contractor and would not send my customers anywhere else for flooring. Fantastic customer service from sales through install. Would Highly recommend Carpet Planet for commercial or residential projects."
4 years ago
Emily Pryor
"Quick service, great price, they had exactly the carpet we wanted with next day install! We couldn�t be happier!"
4 years ago
Tony Farinaro
"Excellent workmanship,great installers.I have used them many times at my dealership and have always been very pleased with the work."
4 years ago
John J. Diaz
"Amazing service! Install went flawlessly! My wife and I are ecstatic with the finished floors. Don't hesitate and just call Fidel and his team."
4 years ago
Robert Applegate
"When we took over our house in Colorado Springs from renters, we were told by our son to go to local businesses and support them. Well we did not listen and we went to Lowe�s and Home Depot to get estimated cost. The dollar amount and length of time to get installed was frustrating. We even tried Empire, but they did not even measure the correct areas. We r..." Read more
4 years ago
"So far had them scheduled to redo my bathroom and they were an hour late the first day only did like 3 hours worth of work before leaving to get parts. They returned 2 hours later said the got the wrong parts and left for the day. It is now the second day and they aren't here yet 2 hours after the start time they gave us no phone call or anything."
a year ago