Carpet Planet LLC Reviews & Testimonials

3.9 (48)

Reviews: 48


5
71%
4
0%
3
2%
2
4%
1
23%

71% of customers would recommend Carpet Planet LLC

  Showing 1 star reviews only  

George Chaplin

George Chaplin star-alt star-alt star-alt star-alt star-alt

"So far had them scheduled to redo my bathroom and they were an hour late the first day only did like 3 hours worth of work before leaving to get parts. They returned 2 hours later said the got the wrong parts and left for the day. It is now the second day and they aren't here yet 2 hours after the start time they gave us no phone call or anything."

a year ago

generaltech

generaltech star-alt star-alt star-alt star-alt star-alt

"Warning - Stay FAR away. In summary, our hardwood flooring installation that was supposed to take a promised 2 or 3 days, instead took 8 working days over the span of 8 weeks to be completed. This required my wife to take an additional five days off and for myself to take one complete day and several additional hours off. It also caused us to pay for a stora..." Read more

a year ago

Helena Wang

Helena Wang star-alt star-alt star-alt star-alt star-alt

"I wish I can review this terrible company at 0 rating. Aug 31,2023 The sales rep Brendan came and took measurements for two properties. One is to stretch the carpet, where it is in the living room. He told us all the furniture in the living room including the piano must be moved away, which made us decided to pay them to move the furniture. We were charg..." Read more

a year ago

mark miller

mark miller star-alt star-alt star-alt star-alt star-alt

"This is an update that you won't believe!!!! Today is October 6th, 2022 I hired this company in December 2021! I wrote this horrible review below and I received a phone call the next day, the call was from this company begging me to take down all my reviews from social media. I was told if I take down all my reviews they will adjust the bill to $650.? that..." Read more

2 years ago

frank babcock

frank babcock star-alt star-alt star-alt star-alt star-alt

"We scheduled our floors to be done three times, this literally cost us three days of work and they did nothing! They canceled after making us wait all day and moving kitchen island , disconnecting the dish washer and the gas gas stove. Literally rearranging our whole house so they had room to work. Three times!! They had said they had a flat tire, they didn..." Read more

2 years ago

Jacob Mueller

Jacob Mueller star-alt star-alt star-alt star-alt star-alt

"Do NOT work with this company. The worst service we�ve ever received from a flooring company."

2 years ago

Eric Lalone

Eric Lalone star-alt star-alt star-alt star-alt star-alt

"I was on the receiving end of a hit and run accident with one of their vehicles earlier today. I attempted to get their information and their employee/driver gave me the middle finger. [Pictures posted] After filing a police report both their driver and company take no responsibility and wouldn't even furnish their insurance information. USE CAUTION IN YOUR..." Read more

5 years ago

Katy Crow

Katy Crow star-alt star-alt star-alt star-alt star-alt

"This company doesn�t pay their employees. Watch out. I now have an open case against them with the Colorado department of labor. Believe every bad review you see here."

5 years ago

Izzet Gunbil

Izzet Gunbil star-alt star-alt star-alt star-alt star-alt

"It's incredible that this company with terrible service, mediocre workmanship can stay in business this long. We ordered Marazzi Tile and they installed a similar (look-alike) product (cheaper QUALITY) but charge the full price as the upgraded tile we ordered. Carpet delivery date as promised will not be met, we have movers scheduled, etc... DON'T do busines..." Read more

5 years ago

Daniel McWilliams

Daniel McWilliams star-alt star-alt star-alt star-alt star-alt

"One of their drivers in a Ford truck cut me off And Began brake checking me. Nice way to treat people in your community...."

6 years ago

There Is No Spoon

There Is No Spoon star-alt star-alt star-alt star-alt star-alt

"Horrible neighborhood don't go here"

6 years ago