Carpet Source Reviews & Testimonials

4.7 (90)

Reviews: 90


5
89%
4
3%
3
3%
2
2%
1
2%

92% of customers would recommend Carpet Source

Sam Barrett

Sam Barrett star-alt star-alt star-alt star-alt star-alt

"They were very helpful with finding me what I needed. Thanks."

5 years ago

Ro Kle

Ro Kle star-alt star-alt star-alt star-alt star-alt

"Very helpful when it comes to picking carpet colors and textures. But that's about the only positive part. The installers were terrible. When removing the old carpet they didn't clean up the old staples. Somehow they even made it into our infants bathroom that was tiled. They accidentally removed a baseboard and their fix was either to use roofing nails or..." Read more

5 years ago

Mike M

Mike M star-alt star-alt star-alt star-alt star-alt

"Awesome service, great experience all the way around. Highly recommend as they are professional and honest in their approach and business practices."

5 years ago

Hasty R

Hasty R star-alt star-alt star-alt star-alt star-alt

"In the past year, I have managed a remodeling project which involved a complete renovation of a dated building. The project required that I work with many local (and national) stores, businesses, contractors and vendors. During this time, I have had some great experiences and some very frustrating experiences; however, my experience with Carpet Source was b..." Read more

5 years ago

Jason R

Jason R star-alt star-alt star-alt star-alt star-alt

"We had Carpet Source carpet 3 bedrooms and a walkin closet. Don was timely, helpful, and professional. He had a very good selection of carpet colors and styles and gave us excellent advice on which to choose. He quickly and accurately measured the rooms, and he kept us informed throughout the entire process. His installation team was on time, efficient and f..." Read more

5 years ago

Shaun McGuinness

Shaun McGuinness star-alt star-alt star-alt star-alt star-alt

"Great experience! Fair pricing, scheduled fast, and installation completed as stated. Don Lovato was great at providing us the options we were seeking, and was never pushy during the selection process. The install crew paid attention to detail and all special requests. Would highly recommend!"

6 years ago

Amber Gifford

Amber Gifford star-alt star-alt star-alt star-alt star-alt

"We are so pleased with Carpet Source. I had submitted a request for an estimate online. The company owner called personally the very next day to schedule our estimate. We had several samples to choose from and our install was done within the timeframe we needed (extremely quick). Carpet installers came right on time and did a professional job. Price was more..." Read more

6 years ago

Douglas Mathews

Douglas Mathews star-alt star-alt star-alt star-alt star-alt

"Doug Mathews. What a great professional job. We had porcelain floors installed and wow. Looks great and installers were professional. Thank you."

6 years ago

Myron Grant

Myron Grant star-alt star-alt star-alt star-alt star-alt

"Carpet Source gives you the convenience of coming to you rather than you seeking them out. They do have a good product at a competitive price but not necessarily the lowest. I was disappointed in their carpet color selection - they do have a large selection of the most popular color (beige & earth tones) but not a good selection of actual colors (blue, gre..." Read more

6 years ago

Mark Zierer

Mark Zierer star-alt star-alt star-alt star-alt star-alt

"Don at Carpet Source was very nice and gives personalized attention to what the customer wants. I would recommend him and his company for your flooring needs. I hold him in high regard as he helped me with carpet at mother's home also. The people he has working for him are excellent. My wife and I love our new carpet. I can't remember the installer's name b..." Read more

6 years ago

Skip Bo

Skip Bo star-alt star-alt star-alt star-alt star-alt

"in business a long time. owners take seriously customer satisfaction. highly recommend."

6 years ago

Sammy Pedroncelli

Sammy Pedroncelli star-alt star-alt star-alt star-alt star-alt

"This place is all about customer service for a fair price, we would definitely use them again. Don and Sam were a pleasure to work with and Alex and his son did an exceptional job on the installation. Their prices are comprable to the big box stores yet their customer service goes far beyond what the big box stores could or would ever do."

6 years ago

Kim

Kim star-alt star-alt star-alt star-alt star-alt

"Don w/ Carpet Source has done flooring for us several times over the past 20 years. He is very professional & knowledgeable. He can quickly narrow the search so we don't have to spend hours reviewing samples, but still wind up with the perfect product for our needs. Last project was August 2018."

6 years ago

Scott Heartfield

Scott Heartfield star-alt star-alt star-alt star-alt star-alt

"Competitive pricing, knowledgeable sales staff, efficient installation, professional office staff & helpful warehouse staff. Awesome experience."

7 years ago

Kelly Grimando

Kelly Grimando star-alt star-alt star-alt star-alt star-alt

"What a fantastic experience!!! We are first time flooring customers. Don Lovato and his company (Carpet Source) made the entire process so easy! Don was patient, knowledgeable and professional. The office staff was fantastic and the installers were amazing! If you are in the Albuquerque metro area and need flooring or carpeting, Carpet Source is the p..." Read more

7 years ago

Amy Walsh R.C.

Amy Walsh R.C. star-alt star-alt star-alt star-alt star-alt

"These guys rock!!!"

7 years ago

Henry Chernoff

Henry Chernoff star-alt star-alt star-alt star-alt star-alt

"I am not one to routinely write a review. On a recommendation, I contacted Don Lavato at Carpet Source. Prior to meeting with him, we went to look at tile at a tile store. We were incredibly overwhelmed with the variety of tile and left with a few samples that ultimately did not work for us. During our meeting with Don Lovato, he asked some appropriate ques..." Read more

7 years ago

David Schneider

David Schneider star-alt star-alt star-alt star-alt star-alt

"Excellent service, competitive price, fantastic installation"

7 years ago

Scott Horton

Scott Horton star-alt star-alt star-alt star-alt star-alt

"Don and company did a great job 3 years ago replacing our aged carpet. A recent warranty issue was just resolved with that carpet, and now we have newly replaced carpet and pad that Don brokered with the manufacturer. Talk about standing behind your product! Refreshing how this company goes the extra mile to keep a customer satisfied. Great staff from sales..." Read more

7 years ago

Pat Wallace

Pat Wallace star-alt star-alt star-alt star-alt star-alt

"We had our house carpet replaced with new by Carpet Source. The whole process starting with Tim coming out to show the samples, everyone in the office and the installers was awesome. Being in the carpet business, we know more than the average customer and therefore, can be a little more demanding, but Carpet Source knocked it out of the park with the whole c..." Read more

7 years ago

Lorie Landers

Lorie Landers star-alt star-alt star-alt star-alt star-alt

"Wow, what service! The installers were efficient and highly professional."

7 years ago

Mandy Couture

Mandy Couture star-alt star-alt star-alt star-alt star-alt

"Carpet Source is wonderful! From the initial consultation to the install, they are amazing. Everyone we worked with is professional, friendly, and great at what they do. We even had a small section of our carpet show some wear after about a year and Carpet Source replaced it for us. It looks amazing! I definitely recommend them."

7 years ago

Steve Blunier

Steve Blunier star-alt star-alt star-alt star-alt star-alt

"My wife and I are realtors and are constantly needing to recommend carpet replacement for our clients when they want to sell their homes. We always call Tim Hickman and he's always ready, willing and able to get us an estimate quickly. I've met him at many appointments with my clients and he is always courteous and professional. The installers are great t..." Read more

7 years ago

Jennifer Knight

Jennifer Knight star-alt star-alt star-alt star-alt star-alt

"From our initial inquiry to post-install service, our experience was five-star. Staff were courteous, friendly, and professional at every phase. We purchased a more luxurious grade of carpet for a large home, and found the pricing competitive. The install with Alex and his team was excellent. We would highly recommend Carpet Source."

7 years ago

Matt Vaive

Matt Vaive star-alt star-alt star-alt star-alt star-alt

"Our salesman from carpet source met us with samples, one of which we chose one. It was a very easy shopping experience. The product was beautiful and high quality at a fraction of what we would have had to pay elsewhere. we are very satsfied customers. We purchased 1200 sq ft of tile from Carpet Source, the experience was smooth and easy. We have a route job..." Read more

8 years ago