Carpet Source Reviews & Testimonials

4.7 (90)

Reviews: 90


5
89%
4
3%
3
3%
2
2%
1
2%

92% of customers would recommend Carpet Source

RS Brown

RS Brown star-alt star-alt star-alt star-alt star-alt

"My husband and I are grateful for the excellent, timely work performed by Carpet Source. Tim carefully and patiently helped us to pick out the best type of product in a desirable color for each of the unique rooms in our home. Then, the friendly and professional office staff followed up with clear communication through each step of the process. The instal..." Read more

7 years ago

Debi Eaglin

Debi Eaglin star-alt star-alt star-alt star-alt star-alt

"If your looking for excellent customer service, quick installation, & professionalism, then Carpet Source is your place. I had been dealing with the big box stores and the service was horrible, it was gonna take 2 weeks to get someone to come to my house to measure, then I would have to go back to the store and pick a carpet, wait 2-4 weeks for delivery, th..." Read more

7 years ago

Debi

Debi star-alt star-alt star-alt star-alt star-alt

"I had a 100% satisfactory experience with Carpet Source. From the very beginning call to set up the initial appointment through the moment the great installation team pulled out of the driveway, everyone was professional, responsive, friendly and helpful. Loving my new wood floors and carpet!"

8 years ago

Bob Herman

Bob Herman star-alt star-alt star-alt star-alt star-alt

"We had carpet source come in and replace the carpet in one of the rooms of our house. Not only did they replace the carpet, but they did a great job replacing the tack strip that needed to be replaced and also made the seam totally invisible. The crew that installed the carpet was extremely professional and went above and beyond what you would expect from a..." Read more

8 years ago

Christine Turpen

Christine Turpen star-alt star-alt star-alt star-alt star-alt

"I have been a client of Carpets Sources for 10 years. My first experience with them was for my rental home. We had a pipe break and the insurance company sent a company out that was on their preferred list and they gave me a quote for wood flooring. I had Carpet Source come out and their bid included an entire additional room and it still was less expensi..." Read more

8 years ago

Mindy Abramson

Mindy Abramson star-alt star-alt star-alt star-alt star-alt

"As a Certified Staging Professional one of my responsibilities is to identify obstacles to a sale. Often that includes the recommendation to replace flooring that is not longer in good condition or appealing to buyers. I love working with Carpet Source! It is a great advantage to homeowners to select flooring in their home to determine the best product...." Read more

8 years ago

Carl Grending

Carl Grending star-alt star-alt star-alt star-alt star-alt

"As a commercial broker I always refer my clients to him. Don and his team are the best and he takes care of my clients. They are very responsive and do what they say they will do. Thanks for taking care of my clients!!!"

8 years ago

Anthony DeMarnello

Anthony DeMarnello star-alt star-alt star-alt star-alt star-alt

"DO NOT DO BUSINESS WITH THIS WORTHLESS COMPANY. TIM HICKMAN CAME INTO OUR HOME AND NOT ONCE, BUT TWICE TRIED TO KICK OUR 12 WEEK OLD PUPPY. Said the dog tried to bite him. And he lied, he tried to lick him... I just threw him out of my house. If this is how they do business you do NOT want them in your HOME.! Plus he showed up 15 mins late."

8 years ago

Andrea Fineberg

Andrea Fineberg star-alt star-alt star-alt star-alt star-alt

"First-rate customer service as everyone that I encountered from Carpet Source was motivated to make sure that I was getting exactly what I wanted, within my price point, on my timeline."

8 years ago

Karen Alaniz

Karen Alaniz star-alt star-alt star-alt star-alt star-alt

"Amazing service. Carpet Source came to our house twice to help us decide on carpet. They measured in different directions to save us money. The installation was flawless and the installers were two amazing men who did a fabulous job. The kicker, we LOVE our new carpet. We would use them again in a heartbeat."

8 years ago

Diane Fleming

Diane Fleming star-alt star-alt star-alt star-alt star-alt

"Great service! so far impressed with the carpet, installer were great."

8 years ago

Sarah Rynders

Sarah Rynders star-alt star-alt star-alt star-alt star-alt

"From the start, our experience with Carpet Source has been phenomenal. When Tim came to the door for our initial meeting, I was impressed with the tools he had, including the tool to measure our rooms and the computer program that he used to diagram our house and prepare our quote. He answered all of my questions and went out of his way to come back a second..." Read more

8 years ago

Alan Wright

Alan Wright star-alt star-alt star-alt star-alt star-alt

"fast and efficient Thank You"

8 years ago

Terri O

Terri O star-alt star-alt star-alt star-alt star-alt

"Tim was so helpful and professional at helping us pick what we needed for our situation. Pricing and customer service are excellent! Carpet Source will be my #1 choice for flooring from now on."

8 years ago

Liquidirt

Liquidirt star-alt star-alt star-alt star-alt star-alt

"This company and its staff did a wonderful job. We did get some defective grout that was in no way their fault. I was amazed at how fast they took care of our issue that wasn't even their fault. Excellent staff, excellent installer, quick response on fixing an issue. We love our new floors and we deeply appreciate the prompt way everything was handled. Again..." Read more

8 years ago

Ron Lawrence

Ron Lawrence star-alt star-alt star-alt star-alt star-alt

"The customer service here is outstanding. Even the owner took time out of his day to speak to me personally. I highly recommend this place for your flooring needs. Great service at a great price!!!"

8 years ago

Cathy Kozlowski

Cathy Kozlowski star-alt star-alt star-alt star-alt star-alt

"Outstanding from start to finish! Professional, prompt and flexible. Alex and his crew were amazing. Will highly recommend Carpet Source to everyone possible. Thanks so much for a great experience!"

8 years ago

Josephine Martinez

Josephine Martinez star-alt star-alt star-alt star-alt star-alt

"Carpet Source, via Tim, installed very nice Stainmaster carpeting on my staircase last Fall. I contacted Tim again to inquire about having laminate wood flooring in my house. I couldn't believe Gabriel installed the flooring all in one day! Gabriel was really, really good. He primed the concrete first because the house, after 24 years, settled. By 4:30 P..." Read more

8 years ago

Jay Choi

Jay Choi star-alt star-alt star-alt star-alt star-alt

"Great service and great pricing. Just ask for Tim(saleman). This was our second time dealing with Tim for carpets in our houses and we are really satisfied. Very quick and accurate estimate and installed on schedule."

8 years ago

Lisa Cisneros

Lisa Cisneros star-alt star-alt star-alt star-alt star-alt

"This is my third time ordering from Don Lovato at Carpet Source. The service is top notch and the value and quality of their products are hands down the best in town. The wood flooring I ordered is beautiful and I couldn't be more satisfied with the quality & service provided by Carpet Source."

8 years ago

Deanna Fisher

Deanna Fisher star-alt star-alt star-alt star-alt star-alt

"I recently purchased flooring from Carpet Source and I had a five star experience. The flooring was exactly what I expected, beautiful and a great value! Great customer service to top it all off! I will definitely be calling Carpet Source the next time I need flooring and I will refer all of my friends and family to Carpet Source without hesitation."

8 years ago

Leah Rush

Leah Rush star-alt star-alt star-alt star-alt star-alt

"Tim Hickman did an outstanding job at the house my wife and I were renovating. The measuring technology, timely quote, quality of the carpet and professional staff that we worked with will keep us using Carpet Source for our flooring needs. Thanks Tim, you did a great job!"

8 years ago

Julia Mitchell

Julia Mitchell star-alt star-alt star-alt star-alt star-alt

"I am very happy with Carpet Source. First, Tim helped us select the proper carpet for our use. Sometimes, the carpet you want isn't the best carpet for your needs. Tim helped us select a carpet that would stand up to three dogs and foot traffic. Installation was quick, professional, and well-done. I did have some questions about padding, but Don was qui..." Read more

8 years ago

Kevin J

Kevin J star-alt star-alt star-alt star-alt star-alt

"Great buying experience, great price, and the installers did an outstanding job. Our carpet looks amazing!"

8 years ago

Jamie Lyn

Jamie Lyn star-alt star-alt star-alt star-alt star-alt

"I can't say enough good tings about carpet source. Lowest prices around. Incredable installations teams. Best service. Professionalistic. The estimator Tim was great. Diane at the office was very helpful. Good job Carpet source!!!!!!!!!"

8 years ago