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Carsa Reviews & Testimonials

4.5 (4,686)

AutoTrader Reviews: 4,686


5
81%
4
7%
3
3%
2
2%
1
8%

88% of AutoTrader users would recommend Carsa

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About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  4,686 reviews
  4.5/5 average rating

  Showing 4 star reviews only  

Malcolm Cowen star-alt star-alt star-alt star-alt star-alt

"Straight forward & easy to deal with 😃"

2 years ago

Joel Kelly star-alt star-alt star-alt star-alt star-alt

"I purchased a BMW 520D, the sales process online and over the phone was seamless. The salesman came to a deal which I was happy with and was able to value part exchange and complete finance application all online which was easy. On collecting the car all appeared good with the vehicle and I therefore took it home. Within the first week a warning appeared..." Read more

2 years ago

Graeme Naysmith star-alt star-alt star-alt star-alt star-alt

"Emilia was very helpful and accommodating."

2 years ago

AAMIR RIAZ star-alt star-alt star-alt star-alt star-alt

"Good Service"

2 years ago

Jeffrey Smith star-alt star-alt star-alt star-alt star-alt

"Wasn't sure what to expect from this company. The ads looked good, the prices seemed very competitive, and the car was just what I was looking for - and there weren't many about of the exact specification. So I gave it a try. They seem to be fairly new to the market of view/buy online used cars. They sit somewhere between the traditional SH car showroom..." Read more

2 years ago

Kelly star-alt star-alt star-alt star-alt star-alt

"Up until I arrived at Loughborough to collect my new vehicle I would have given a 5 start review. Callum & Jimmy whom I initially spoke to were extremely helpful & friendly as was Jamie in finance. We had a lovely warm welcome from Martin when we walked in, the car was ready & coffee & biscuits were offered. A nice & pleasant experience until I needed to us..." Read more

2 years ago

customer star-alt star-alt star-alt star-alt star-alt

"Lovley car sales pitch was good. Paid for car but left it until the next day so it could be fully valeted. It wasn't ready at 4.45pm so we had to wait to collect."

2 years ago

MD star-alt star-alt star-alt star-alt star-alt

"Very friendly and helpful but a little long winded.. overall I would buy from here again"

2 years ago

jon sterne star-alt star-alt star-alt star-alt star-alt

"Friendly and helpful - the one bugbear was the dreadful Wi-Fi that meant the process dragged on"

2 years ago

Stuart star-alt star-alt star-alt star-alt star-alt

"Very easy transaction. Everyone I dealt with was a pleasure."

2 years ago

valerie star-alt star-alt star-alt star-alt star-alt

"Drove from southport to Bradford when I got there I was told there was no v5 or m.o.t certificate so couldn't tax car on line had to go to the post-office uther than that excellent helpful friendly and professional best experience I have had baying a car thanks"

2 years ago

Customer star-alt star-alt star-alt star-alt star-alt

"Staff were polite and everything was good but unfortunately due to unforseen computer crashes and incorrect paperwork from finance company I ended up being there four and a half hours. No major problem but therefore cannot give a five."

2 years ago

Steven Simpson star-alt star-alt star-alt star-alt star-alt

"Overall good experience but frustrated by having to collect from Loughborough when transport vehicle drove past Northampton to deliver vehicle to Loughborough."

2 years ago

philip star-alt star-alt star-alt star-alt star-alt

"Very easy to buy a car, great head office staff and not pushy , small niggle with a windscreen wiper blade that wasn’t sorted prior to collection but £30 worth of fuel and reimbursement of the cost of sorting it out myself was more than fair"

2 years ago

Dipak Mistry star-alt star-alt star-alt star-alt star-alt

"Service really good, sales folks really approachable and friendly, I think I got a good deal in general, however the car was not clean inside and out at handover, even though I pointed things out when I paid the deposit, the car smells bad inside, and has marks on outside, the rubber trim around windows is blotchy, not what I would expect from a reputed comp..." Read more

2 years ago

Shashank Saran star-alt star-alt star-alt star-alt star-alt

"We had great conversation with Lee, the first salesperson who helped us on providing a good deal for the car. We purchased car from Mountsorrel site. The people on site were welcoming but didn’t provide convincing answers to our questions related to the car. The second salesman who finalised our paperwork was rude while pushing us in buying the extended war..." Read more

2 years ago

Mr speller star-alt star-alt star-alt star-alt star-alt

"Car wasn’t paint guarded on arrival touch ups not fully done the car was advertised as a r-design pro intact is was only a plus when asked a Volvo main dealer. Since this review cards and Volvo have looked into this and confirmed it is a pro version but second version of the model, I think as Steve s from carsa pointed out to me that there was on their part..." Read more

2 years ago

LAURA EVANS star-alt star-alt star-alt star-alt star-alt

"I found a car online and the advert disclosed where the car was so I could go down to the show room to view and test drive (I went without an appointment). Staff were friendly and welcoming. I decided to proceed with the purchase of the car. The only issue I had was the way the finance was conducted. We was in a small show room with a few computers and 3 oth..." Read more

2 years ago

Anthony star-alt star-alt star-alt star-alt star-alt

"I was pleased with the Jaguar XF prestige I purchased from you.. it was in good condition throughout and up to my expectations., Unfortunately when I got home and examined it carefully it appeared your vehicle checks were let down as they omitted to find a couple of minor problems. There were 3 chips out of the windscreen on the passenger side which should..." Read more

2 years ago

Saroj Bansal star-alt star-alt star-alt star-alt star-alt

"Very friendly and informative service. Offered different products however you were not pushed to buy."

2 years ago

Trevor star-alt star-alt star-alt star-alt star-alt

"I had concern of buying on line without seeing vehicle , however on delivery of it was in show room condition, just taken its first short drive all appears to be running smoothly. Vehicle came with service history (Matt thanks for printing off & putting in pack) & following questions around the Inspection Process Matt also took time out to video working e..." Read more

2 years ago

Mark Ambler star-alt star-alt star-alt star-alt star-alt

"It's the 1st time I've used Carsa and was happy with the service"

2 years ago

Bilal Abid star-alt star-alt star-alt star-alt star-alt

"Apart from not getting car mats/carpets and car booklet all good."

2 years ago

J Iles star-alt star-alt star-alt star-alt star-alt

"Very good customer service. Polite, quick to answer calls and not pushy. Accurate assessment of the condition of the car. Decent site to view cars. Part exchange very satisfactory than website when you have to fill in the forms and upload photos in one go rather than saving your progress and completing when convenient. And a better explanation of what info..." Read more

2 years ago

Mike star-alt star-alt star-alt star-alt star-alt

"Great overall service everyone very helpful and polite. Would highly recommend!!"

2 years ago