About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
5,562 reviews
4.5/5 average rating
Kevin O'Regan
Jonathan M
"Really frustrating experience with Carsa. I would highly recommend using extreme caution if buying from them. We bought an 18 month old car from them at considerable expense and the service has been shocking! It was shipped to our local branch for us to collect. The paintwork on the car was not as advertised and there we some very obvious problems that had n..." Read more
8 months ago
GB
"I have recently purchased a vehicle from Carsa. The vehicle is great, as described and no issues in that regard. The customer service however I feel is lacking and this is what I am disappointed with. I put down a deposit for a car and was then told it would not be held longer than 72 hours and I would need to go and see it in that time. When I queried this..." Read more
8 months ago
Jason Evison
"Friendly service from Vijay at Towcester. No pressure sales. Hassle free and didn't take too long to complete the deal and drive off!"
8 months ago
1st time Customer
"Decent experience purchasing a new car. It was being cleaned as we arrived for a test drive. Once some of the documents was sorted, I took the car for a test drive, came back and then we went through the sales pitch. Like most car companies, there is the initial shock price including their own 5 year warranty / paint / upholstery sales pitch but you can take..." Read more
8 months ago
Jane Jamieson
"Really good process of purchasing a car. Would recomend. "
8 months ago
Anonymous
"Efficient, helpful, and smooth process. First time experience with Carsa, would recommend "
8 months ago
rosee
"Abdullah was a very helpful and experienced salesman."
8 months ago
Antony Knight
"Sabeer. Your sales person was from the start very helpful , friendly, informative. He took the time to find out our wants and needs to then find matching vehicles for us to choose from . He showed us a variety of manufacturers vehicle but we had a particular make and model in mind from the start. He let us test drive the electric Kia Niro which we loved ...." Read more
8 months ago
Matt Fradgley
"Carsa advertised all the extras on the advert and then removed the advert once I booked a test drive so I couldn't check what extras they said were there. Example being they said there were car mats but there weren't any. Also the salesman said they would deliver the car the following day but then back-tacked once I transferred the money. Then he said he wou..." Read more
8 months ago
Ellis OBRIEN
"Isaac and Megan have been very customer focused and helped us from the moment we got to Carsa in Gloucester, they were very friendly and would highly recommended to anyone looking for a vehicle. Thank you Carsa Gloucester and the sales people Isaac and Megan."
8 months ago
Brendon Lewin
"Jay was friendly and helpful, would buy from here again. "
8 months ago
michael
"Really good quick service on purchase down side no mats only 1 key no fuel"
8 months ago
Michele Bower
"Not pushy at all helpful and Informative. Hamza at Bolton was very friendly."
8 months ago
Leanne Stagg
"Really helpful staff, both Mez and Paul. Made the whole process easy and quick. Everything sorted and explained in a way I understood and met all my requirements. Thank you"
8 months ago
david hardie
"response could be quicker and clearer.... terms and conditions should be readily available."
8 months ago
Seamus Oreilly
"Yes very helpful and allowed me to make my decisions well. Didn't force me into any commitments and also very helpful. Very pleased with my car and how I was looked after. Thank you carsa "
8 months ago
Jo Daubeney
"Abdullah was polite and efficient, not pushy and a pleasure to deal with. He was able to help guide me through all the online documentation (should have had an iPad with me for a bigger screen than phone). I have emailed about a couple of niggles so anticipating a quick response "
8 months ago
customer
"My father and I visited CARSA, Southampton to view a Mercedes for my father and were introduced to Jordan. He ran through the details of the car and let us test drive it. On returning we were again greeted by Jordan who ran through the particulars of the car, which my father went on to purchase. Jordan was very professional and easy to talk with. He is..." Read more
8 months ago
Jacqueline
"Helpful friendly staff, no hard sell. Long digitalised process to buy the car, but issues with ID matches were manually resolved. Would have liked a more comprehensive run through when payments would be collected and % apr"
8 months ago
Helen Dunnico
"Friendly helpful staff. Jay was very helpful and knowledgeable. They agreed to home deliver the car which was a great help!"
8 months ago
Caroline Finch-Denham
"Fantastic service from Sobia, courteous and helpful, we have a great quality car and were hand-held throughout the process. Would recommend. "
8 months ago
Amateur photographer
"Car was moved to a local depot for a test drive and was as described. A couple of minor issues were rectified prior to our decision to buy the car. The sales assistant was straightforward, helpful and able to answer our questions. Showroom was clean and comfortable and "
8 months ago
Mb
"The salesperson was polite and friendly and looked after me well the only downside was the wait for how long it took to get the finance to go through "
8 months ago
Chandrakant Solanki
"Appalling service. No carpets. Wait ages for explanation. Unbelievable explanation Tyre had puncture. Repaired at purchase. .. but still warning in car about defect. Tyre indicator not not gone off as it's still a problem. Cannot get resolution"
8 months ago
"Overall very pleased with my purchase. However attention to small detail would need to be looked at as a couple of issues that should have sorted were not which means another trip to Towcester to have those issues sorted out. Overall Jacob the contact was helpful."
8 months ago