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Carsa Reviews & Testimonials

4.5 (4,722)

AutoTrader Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  4,722 reviews
  4.5/5 average rating

Maisie Sutcliffe star-alt star-alt star-alt star-alt star-alt

"Amazing and quick service, walked in the building at 10am and walked out with a car at 3pm! Great service from Matt and over the moon with my new car."

2 months ago

Damian M star-alt star-alt star-alt star-alt star-alt

"Never heard of them before but looked good with a professional advert with stated awards etc so due to the distance from me I asked for a walk around video to which I was told that I would be contacted shortly with one after I provided my mobile number,twice...I was then asked what finance if any I would be interested in to which I replied none as would buy..." Read more

2 months ago

Stuart star-alt star-alt star-alt star-alt star-alt

"Kyle and Niall were very helpful made the process very easy"

2 months ago

Matthew Halliday star-alt star-alt star-alt star-alt star-alt

"Purchased a 2018 Ford Fiesta from the Southampton branch in Oct-24 and in less than 24 hours a major mechanical fault had shown itself (failed gearbox), rendering the car completely redundant. Advice from a third-party independent mechanic suggested a “quick fix” had been undertaken in order to sell the vehicle. We’ll never know for sure whether that was..." Read more

2 months ago

Mike star-alt star-alt star-alt star-alt star-alt

"Dealing with Carsa was straight forward and easy from start to finish. We were able to test drive the vehicle unaccompanied which was stress free. All questions were answered thoroughly and there was no pressure. The team at Shrewsbury (Emily, Penny & Rupa) were pleasure to deal with and we would most definitely recommend! "

2 months ago

MS CHANTELLE BRAITHWAITE star-alt star-alt star-alt star-alt star-alt

"From the second I walked in, I was made to feel welcome by every member staff. I was in a rush, so Sunile made everything as simple and efficient as he could. Great service, great car, no complaints."

2 months ago

Macdonald star-alt star-alt star-alt star-alt star-alt

"The service was so poor waited for 5hours to get the car ready after reserving the car 5 days in advance. The payment system is so poor and backward can only accept bank transfer of which the bank will not protect you. The car had scratches after I was promised the car will be clean and if there are scratches will be sorted before viewing the car. The car wa..." Read more

2 months ago

Natnael Berhanu Bekele star-alt star-alt star-alt star-alt star-alt

"I'm writing to express our disappointment with our recent experience with this company and the Bolton branch or CARSA. My wife and I visited the dealership to collect our new car, which we were told was ready for collection. However, upon arrival, we were not greeted and had to make ourselves known to the staff. When we finally began the paperwork, we ask..." Read more

2 months ago

Paige Leivers star-alt star-alt star-alt star-alt star-alt

"Penny, Emily & Rupa were lovely and so helpful throughout."

2 months ago

Jessica King star-alt star-alt star-alt star-alt star-alt

"Penny, Jess and Rupa were all incredibly friendly and helpful with the purchase of my car. "

2 months ago

Matthew Rees star-alt star-alt star-alt star-alt star-alt

"What an amazing experience!! The whole process was very easy. Everyone I spoke to was so friendly and helpful!! I'm so happy with the whole experience!! "

2 months ago

AR star-alt star-alt star-alt star-alt star-alt

"Good service- no hard sale or pressure to buy, John was very helpful and gave a good talk through of the car and options"

2 months ago

katie holl star-alt star-alt star-alt star-alt star-alt

"Adam was really helpful at the Halesowen branch made buying a car really easy "

2 months ago

Leah Coipel star-alt star-alt star-alt star-alt star-alt

"Sidra was Quick and helpful"

2 months ago

Ben Harrison star-alt star-alt star-alt star-alt star-alt

"The experience was excellent. Adam at the Halesowen branch was very helpful and friendly throughout the whole day and everything went smoothly. I would definitely recommend Carsa to anyone looking to buy a car. "

2 months ago

Mary Morris star-alt star-alt star-alt star-alt star-alt

"Friendly and businesslike "

2 months ago

Consumer star-alt star-alt star-alt star-alt star-alt

"Adam was very helpful and polite to deal with"

2 months ago

Nikki Tompson star-alt star-alt star-alt star-alt star-alt

"Steve was awesome and made the whole process as stress free as possible. "

2 months ago

carolyn Allen star-alt star-alt star-alt star-alt star-alt

"Car purchased with ease, ready to drive away within a few hours after test drive. Very happy with service. "

2 months ago

MR WILLIAMS star-alt star-alt star-alt star-alt star-alt

"Usual crap from a car sales place that sell rubbish, car was delivered to my address as dealership was too far to travel after giving the car a look round found 1 worn tyre front brake pads were low service had not been done as promised after i have asked them to take the car back they tell me they need to diagnose the faults which but apparently they don't..." Read more

2 months ago

Hanadi Alkabodi star-alt star-alt star-alt star-alt star-alt

"Sale for us faulty car with engine issues Less than one week we returned the car we reach to the shop ask to contact customer service they said will send email and they are not answering our calls Be careful from this company "

2 months ago

Debbie Holmes star-alt star-alt star-alt star-alt star-alt

"Saw Mitch at Cannock, fantastic service, answered every question (there were lots!), will definitely recommend!"

2 months ago

Lisa star-alt star-alt star-alt star-alt star-alt

"Lauren at cannock was so kind didnt force me into anything I didn't want .got a great deal and they even picked me up and it was all sorted swiftly"

2 months ago

Rachel F star-alt star-alt star-alt star-alt star-alt

"Less than 1 star . Daughter bought a car cost over 20K September 24 had less than 2 days and has been in for repair for over 4 weeks , garage telling lies left right and centre one minute ready next go down its not ready , one min they will call you next they don't . !!! . Most of the mechanics have left Bishop Auckland and even the Controller sitting on her..." Read more

2 months ago

Samantha Hardingham star-alt star-alt star-alt star-alt star-alt

"Excellent service from the moment we walked through the door. Shabs was extremely knowledgable, friendly and helpful and assisted us with the purchase of our new car. Thank you very much!"

2 months ago