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Carsa Reviews & Testimonials

4.5 (4,722)

AutoTrader Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of AutoTrader users would recommend Carsa

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About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  4,722 reviews
  4.5/5 average rating

  Showing 5 star reviews only  

Aisha Banasiewicz star-alt star-alt star-alt star-alt star-alt

"Eric from Leicester was so helpful and managed to get everything sorted in one day for us. He was super friendly thank you for your help. From Jola and Piotr "

6 months ago

Rob Haycock star-alt star-alt star-alt star-alt star-alt

"Having arranged for a test drive booked through head office was disappointed when I arrived at Bradford depot to be told they weren't expecting me. The car was a mess. Having said that we were treated fantastic by Bailey. She looked after us amazingly and after a couple of hours we drove away with our new car. "

6 months ago

Alaister Jackson star-alt star-alt star-alt star-alt star-alt

"Service skills by Bailey were fantastic and her assistance with one problem we had was first class."

6 months ago

Jessica Millin star-alt star-alt star-alt star-alt star-alt

"Adam was great managed to get everything sorted all in one day "

6 months ago

Tracy Claughton star-alt star-alt star-alt star-alt star-alt

"I visited tindale today and was helped by Kyle. He was very knowledgable in the vehicles he showed me around and his information helped me massively in making the decision on which car type to go for. I was also making the switch from manual to automatic and after his guidance felt more confident in driving them. "

6 months ago

Kallum Johnstone star-alt star-alt star-alt star-alt star-alt

"Dan Dean & Gaurav @ Cannock were really helpful, very honest and transparent with helping me purchase my brand new (to me) Tesla Model 3, they helped me with everything and if I was to ever come back - I would ask for them :)"

6 months ago

Harriet Ingham star-alt star-alt star-alt star-alt star-alt

"Dan Dean at Cannock was great 😊 Couldn't be happier with the experience. From the moment we walked in, Dan was welcoming, professional, and knowledgeable. I highly recommend to anyone in the market for a new vehicle. Thank you for your outstanding service!"

6 months ago

kate barr star-alt star-alt star-alt star-alt star-alt

"This relates to Durham Big modern showroom and customer area , we visited on a Tuesday , test drove the car within half hour of arriving, then agreed the purchase. Came back Thursday for the handover and drove off all taxed insured and sorted. So a few things to point out here , they only take bank transfers - no card payment. They don’t have any sales ma..." Read more

6 months ago

Yorkshire boiler care limited star-alt star-alt star-alt star-alt star-alt

"Easy and gas experience with friendly staff. Would definitely use again"

6 months ago

Steve Irving star-alt star-alt star-alt star-alt star-alt

"I would like to say Mr Steve Irving was an excellent Car sales host we came to Carsa to look at an A class Mercedes which we brought Very polite professional informed us of all the expenses fully Very pleased with the experience highly recommended "

6 months ago

customer star-alt star-alt star-alt star-alt star-alt

"Five start all the team I would definitely recommend everything sorted quickly and efficiently yes, five stars to Amber Gary and the team"

6 months ago

John star-alt star-alt star-alt star-alt star-alt

"All good, quick and efficient. No problems and staff very helpful. "

6 months ago

Nathan Harper star-alt star-alt star-alt star-alt star-alt

"Very happy with the service we received. There was a couple of issues but they resolved them promptly. "

6 months ago

Consumer star-alt star-alt star-alt star-alt star-alt

"What a lovely experience. Great friendly staff especially Bailey definitely recommend buying a car from here. "

6 months ago

Mark Smith star-alt star-alt star-alt star-alt star-alt

"Good experience, Josh (Southampton branch) gave us excellent customer service. He was informative and helpful from start to finish. "

6 months ago

Jack Clarkson star-alt star-alt star-alt star-alt star-alt

"Staff were really quick and helpful. Provided everything i needed. Made it simple to understand everything. Want to thank the Durham branch for making it easy and quick to collect and sort out the car!"

6 months ago

Colin Atkins star-alt star-alt star-alt star-alt star-alt

"Lauren at Cannock show room was very professional in her approach to selling us a car. The premises were very clean and pleasant and other staff were friendly and helpful. Would definitely recommend to others "

6 months ago

Sharon Lawley star-alt star-alt star-alt star-alt star-alt

"Great customer service, very calm and relaxing. Seb was not your typical ‘pushy’ salesman, very knowledgeable. Very happy customer "

6 months ago

customer star-alt star-alt star-alt star-alt star-alt

"Amber and Gary at carsa Bradford was very helpful"

6 months ago

Kamunge star-alt star-alt star-alt star-alt star-alt

"I had the best experience buying my first car with Carsa. From the first contact call to viewing, to driving away with my car..very good customer service. Their sales office in Swainswick is very friendly and welcoming. I liked the layout, felt like I was in a posh cafe buying a nice coffee; not dauting at all like you can imagine what it would feel like buy..." Read more

6 months ago

Joely Williams star-alt star-alt star-alt star-alt star-alt

"My husband and I had a fantastic experience at Carsa Mountsorrel. Absolutely great value for money for a fantastic car, and a great customer service experience from Shabs who was extremely friendly and knowledgeable. He made us feel completely at ease and comfortable. We have spoken many times since just how pleasant of a trip it was and came away with a..." Read more

6 months ago

Katie Dykes star-alt star-alt star-alt star-alt star-alt

"Lauren was very patient and walked us through the whole car buying process without making us feel under pressure."

6 months ago

Matt Baker star-alt star-alt star-alt star-alt star-alt

"Ali at the Halesowen branch was fantastic. A great ‘no pressure’ sales environment and a relaxed experience. Nothing was too much hassle and the whole process was great start to finish. A real breath of fresh air in the used car market. Thanks to Ali and the Halesowen team. "

6 months ago

Baz1 star-alt star-alt star-alt star-alt star-alt

"The guys at the Southampton branch were great to deal with. The whole process from putting a reserved fee down over the phone to the overall service was top class. Never felt pressured. The car was a very good price too. "

6 months ago

David Carr star-alt star-alt star-alt star-alt star-alt

"Superb service from all of the staff at Carsa Durham. Fantastic communication before our test drive. Made us feel very welcome at the showroom and didn't put any sales pressure on. Was the perfect car-buying experience. Kyle and Shannon both so helpful and friendly. Easy and friendly finance call to sort out the purchase with Tom via Zoom. Highly recommended..." Read more

6 months ago