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Carsa Reviews & Testimonials

4.5 (4,686)

AutoTrader Reviews: 4,686


5
81%
4
7%
3
3%
2
2%
1
8%

88% of AutoTrader users would recommend Carsa

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About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  4,686 reviews
  4.5/5 average rating

  Showing 4 star reviews only  

DNE star-alt star-alt star-alt star-alt star-alt

"Fairly good experience but communication needs to be better. "

7 months ago

Mr D Bird star-alt star-alt star-alt star-alt star-alt

"Casual laid back approach and very polite friendly staff at all points in the process, but on the flip side nothing was explained and everyone just seemed to assume I'd know what to do with all aspects of the sale process, insurance, test drive etc. and hadn't realised I needed to bring V5C on test drive day."

8 months ago

Chrissie star-alt star-alt star-alt star-alt star-alt

"Helpful staff,professional attitude.However could have provided the email titled "Regulatory requirements"earlier to me to check prior to finalisation of the contract,thus ensuring all relevant relevant information has been viewed. Road Tax sorted out very efficiently. "

8 months ago

Miss Allen star-alt star-alt star-alt star-alt star-alt

"Quick and easy once the systems started to play ball, slight issues with the number played because previous car had a private reg, manager was helpful and refunded to get the plates made locally so was able to drive away the same day as arranged. "

8 months ago

Annie Robinson star-alt star-alt star-alt star-alt star-alt

"Stress free and easy car buying process! Shabs took the time to listen to what we needed and took the stress out of the process. Thanks Shabs! "

8 months ago

Remus Oltean star-alt star-alt star-alt star-alt star-alt

"Very good experience , John and Andreea very good and very helpful , thanks for your help , "

8 months ago

Janet star-alt star-alt star-alt star-alt star-alt

"Great service from start to finish. Just one wee hiccup getting the car to Durham for the arranged day for the test drive. Staff at the Durham site very friendly, helpful and not pushy. Remote staff on zoom calls great đź‘Ť "

8 months ago

Tony star-alt star-alt star-alt star-alt star-alt

"Very pleasant sales staff who were extremely helpful. The car was well presented and matched the marketing information. Reasonable part exchange price offered and accepted. Would happily use them again"

8 months ago

Farai star-alt star-alt star-alt star-alt star-alt

"Follow up was good before payment. After i made the payment i had to follow up to confirm delivery etc"

8 months ago

Marge star-alt star-alt star-alt star-alt star-alt

"A good experience overall. At first car was shown as being at dealership close to us but then found it was at another dealership further away. Had the car transferred and purchased the vehicle with no further problems "

8 months ago

Andy star-alt star-alt star-alt star-alt star-alt

"Great company to deal with, car in great condition. £250 admin fee a bit of a shocker (apparently it’s on the Carsa website but isn’t mentioned at all on Autotrader where I saw the ad, but other than that no real problems. Recommended."

8 months ago

AHMED HUSSAIN, BOMBAY SPICE, BRISTOL, BS84DR, star-alt star-alt star-alt star-alt star-alt

"I am very happy with Steve Butler's help , He was really responsive ,respectful & easy to deal with . Thank You Steve."

8 months ago

AHMED HUSSAIN, BOMBAY SPICE, BRISTOL, BS84DR, star-alt star-alt star-alt star-alt star-alt

"I am very happy with Steve Butler's help , He was really responsive ,respectful & easy to deal with . Thank You Steve."

8 months ago

Nathan Gregory star-alt star-alt star-alt star-alt star-alt

"Process from reserving online, test drive, purchase with part-ex was quite straightforward and painfree. I recommend and would use again."

8 months ago

Nathan Gregory star-alt star-alt star-alt star-alt star-alt

"Process from reserving online, test drive, purchase with part-ex was quite straightforward and painfree. I recommend and would use again."

8 months ago

Nasir Ali Khan star-alt star-alt star-alt star-alt star-alt

"Expertise, well organized,"

8 months ago

Nasir Ali Khan star-alt star-alt star-alt star-alt star-alt

"Expertise, well organized,"

8 months ago

Customer star-alt star-alt star-alt star-alt star-alt

"We went to Carsa Bolton on the second day it had opened. Since then the customer care I received was brilliant. Steve was brilliant throughout and made the process much easier, friendly and comfortable. I'm always nervous to deal with sales assistance as I have found they can be pushy and forceful, however I didn't feel that way with Carsa. I absolutely love..." Read more

9 months ago

Linda star-alt star-alt star-alt star-alt star-alt

"What can we say? Shabs, who we had previously bought a car from, was just as friendly, helpful and knowledgeable as we remembered and answered our queries very quickly. He responded back to our questions out of hours as he always goes the extra mile. He does his best to get to get us a great deal and he didn’t disappoint! We hadn’t thought about buying from..." Read more

9 months ago

Paul star-alt star-alt star-alt star-alt star-alt

"Good service nice car would recommend this company"

9 months ago

Matthew McConaghy star-alt star-alt star-alt star-alt star-alt

"Katie dealt with me brilliantly. Car was excellent but valeting had still to be done. Katie was very apologetic and got things sorted out quickly"

9 months ago

Matthew McConaghy star-alt star-alt star-alt star-alt star-alt

"Had great customer experience at Carsa. Katie couldn't have been more helpful."

9 months ago

Mr Westthorp star-alt star-alt star-alt star-alt star-alt

"Staff at your County Durham site were friendly polite and helpful, as were the online advisors, especially Steve Irvine.The problem was the lengthy wait to actually speak to the online advisors. We were waiting for almost 2hours be fore we were able to speak to them. The deal we agreed was fine and the car we bought excellent. Too bad about the time it took..." Read more

9 months ago

Barry Crellin star-alt star-alt star-alt star-alt star-alt

"Good service and friendly staff"

9 months ago

Janice Metcalf star-alt star-alt star-alt star-alt star-alt

"Very friendly and polite staff, but the whole process of buying a car could be quicker, it was far too lengthy"

9 months ago