About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
4,686 reviews
4.5/5 average rating
Maxwell Phillips
Mr andrew sutherland
"Only the time waiting around marred the experience, otherwise excellent!!"
10 months ago
Anthony Cauchi
"Apart from being so far away from my home Carsa did everything right."
10 months ago
David Jackson
"Great communication."
10 months ago
Janette Etchells
"Katie was quite attentive, didn't have to wait long. Showed us various cars and was happy doing so. Asked a few questions which she answered and when she wasn't sure she found out for us"
10 months ago
Kieron Smith
"Henry was very friendly. Sale went through smoothly. Decent deal on the warranty. Little movement on price. All in all a seamless transaction and helpful staff. Free food across the road was a bonus!"
10 months ago
Mr Patel
"Friendly staff helpful great job keep it up"
10 months ago
Mr. Stuart Brooks
"Had a good experience at halesowen staff where friendly and helpfull my only gripe was the vehicle spec was incorrect not the end of the world but a little annoying"
10 months ago
Humaira Ahmad
"From Sales Rep 'Simon' to Finance Manager 'Sabeer Hamid' everybody explained things in detail.."
10 months ago
Karen
"To start with not a good start, however they turned it round and the service and experince was great . I love the car and would use Carsa again"
10 months ago
Phil
"Overall we had a good experiance only one day but so far we are we are very happy with the car. The process was straight forward enough the staff were very pleasant although hampered by the dealership building not being 100% ready for opening for whatever reason we don’t know."
10 months ago
Mick McLean
"First time I had used Carsa found the whole experience refreshing and easy to use all done by email except for the last stage which was a call I paid for delivery as I was unable to go collect it I was expecting it to arrive on the back of a wagon all clean and shiny but instead it was driven to my house on time but because of the time of year and weather it..." Read more
10 months ago
Brian Scott
"Katie was fantastic knew her job brilliantly couldn’t do enough for you . I would def purchase another car from Carsa my only little niggle was you don’t actually get what they quote for trade in a bit like we buy any car"
a year ago
Miss Dawson
"Purchase was competitively priced. Sales team were polite and helpful. Experience was marred by a mixup of the viewing appointment and a £199 'administration' fee, (which was removed after protest). Update in response to reply from Carsa. Their T&Cs on the website mention an 'administration' fee for retail customers of £99, I can't see any reference to £199..." Read more
a year ago
Joe Margetts
"I would have given 5 stars other than I reserved the car I wanted for my daughter and it took 2 weeks before I was contacted. No problem really though."
a year ago
Customer
"Honest review, decent enough place to get a motor from. Not without its faults though, wrong information provided so at point of sale expectation was I would pay £300 more than was actually on the paper work. Text system doesn’t work as they expect either. Car was decent enough although it did have an annoying noise immediately once it was driven away, had t..." Read more
a year ago
Jordan
"I found the staff very helpful and easy to deal with. The only reason my review is not 5* is because of the interest rate I was originally offered by Carsa's main lender, Santander. When I found an alternative lender with a preferable rate, Carsa would not deal with them but were able to instantly offer me a better deal which beat the one I was able to sourc..." Read more
a year ago
J Rupert
"Everyone is friendly and make the experience comfortable At times it did feel a little rushed after ud decided on the car but someone was available to answer my questions mostly Shabs did his best to ensure I understood the extras"
a year ago
Andrew
"All very polite and good customer service, the female who accompanied our test drive was very pleasant and helpful indeed. There are a couple of issues below for your information . 1.Very surprised that when talking about the car & trade in of the old car we could here the conversation in the next room about the finance etc of the next customer (data prote..." Read more
a year ago
Cliffhanger
"Very good company... although a little understaffed on a Saturday and waiting times were a while... all staff very polite and did a great job of selling the cars and their products. Love the fact that u can buy a car on the same day..."
a year ago
Subin Panicker
"I had a great home delivery experience with Carsa. I bought my second car (and also first EV) from them. The online reservation process was as simple as viewing the many images of the used Hyundai Kona EV 2021 and clicking Reserve. The car was quickly moved to a nearby branch and I had arranged for home delivery for a fee which happened the week after reserv..." Read more
a year ago
Julie
"Most of the buying a car experience was efficient once I had viewed the car . Unfortunately, there was some confusion and difficulty with understanding the process with my initial query about the car and the admin fees weren’t clear at onset to the purchase . Also 2 people contacted me by text about my initial query ( one after I had already arranged to se..." Read more
a year ago
Emma Benson
"Overall good experience. Time between test driving and having the car delivered to our closest site was super quick. The only downside was the waiting around in the showroom to be connected to a call, but otherwise a great experience."
a year ago
Martin Booth
"I just called in at the garage to look around. I was asked if I would like a test drive. Then spoke to a financial advise over Zoom and purchasing my new car on a PCP was going to be £10 more than the one I had previously with two month left to pay on the deal"
a year ago
Robert
"The process of buying the car and part exchanging was straightforward and seamless. Everyone was friendly, helpful and understanding of personal situations. One slight issue was that the sales person wasn't in person and it was all done through a zoom call. This was fine and there wasn't any issues with the call but it might've been slightly better if they..." Read more
a year ago
"Yesterday bought my new car through Carsa, after a bit of a hiccup due to an error in communication we eventually got on the same page and got a deal sorted for the purchase of the car. Andy and the team in Birmingham were a great help."
10 months ago