About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
4,686 reviews
4.5/5 average rating
Linda Jennings
customer
"Good but taken 2hours waiting in reception before getting seen 2"
a year ago
Gary Boyd
"Bought my car online from Carsa, asked if it had a full service history, was told it had a comprehensive service history, when car was delivered it only had a record of a service in April 2023, the car was registered in 2029 so what happened to the missing 4 years"
a year ago
Mr Limbu
"Everything they treated me."
a year ago
customer
"A young friendly team, not intimidating in any way and not smarmy middle aged salespeople that you see in other dealers showrooms! In particular John (from Romania ) who was patient & knowledgeable to our questions and could not have been more helpful. The finance procedure was a bit longwinded but everything else brilliant! We bought a 2020 Toyota C-HR an..." Read more
a year ago
Jennifer McCarrick
"Tia was lovely as well as Ishy. The staff were knowledgeable and the showroom comfortable. I only gave a 4 due to to time it took for zooming etc. All in all though, a smooth process."
a year ago
John race
"Great service. Car ready to collect 4 days after I test drove it. One small complaint.....car wasn't valeted as agreed. However they valeted the car in 30 mins while I waited to collect it today."
a year ago
Ms TO
"Professional and efficiency"
a year ago
Steve Foster
"Good range of cars & competitive pricing Head office support & communication good - Local branch were not on the ball though"
a year ago
Adam
"Sidra was amazing from start to finish in my experience at carsa. The buying experience was easy enough, and they were great keeping me updated with Santander (who didn’t seem to be as efficient as them). Unfortunately the car I purchased was returned as it had a major issue, however even then the whole team at bradford were super compassionate and genuine...." Read more
a year ago
Paul Porter
"All the staff were very helpful."
a year ago
Minesh Gokani
"Good customer service, I was looked after well with a personal service from Vijay, Dan and Sabs."
a year ago
Rizky Nelson
"I have had good experience dealing with Carsa especially Swanwick branch. From looking around and test drive few cars to eventually owning one. The only hiccup I experienced is that they kept asking me if I have test drive the car on the day I’m collecting my car. Secondly, luckily I checked to confirm my appointment a day before only to found out that they..." Read more
a year ago
AJM
"Your team was excellent - at Southampton, online and telephone support. I thought the zoom meeting to finish the sale was really helpful. Ease of p/x and collection of new vehicle was good. I would recommend Carsa."
a year ago
Richard Manuel
"Great service at the show room Katie was excellent she treat us well & looked after us"
a year ago
David Loveday
"We only went to Carsa thinking we were going for a test drive and actually came away with the car we test drove. The staff we great especially Rebecca who was very helpful and knowledgeable member of staff she is a credit to the group."
a year ago
gwen Unwin
"It was weird doing the whole transaction via video link. Not sure i liked it. Also as i arranged my own finance for car they charged me £400 admin fee but if i had used their lenders there wouldn't have been a fee But having said that the guys via video link were friendly"
a year ago
Lennon O’Grady
"The two ladies Becky and another staff meme we who had blonde hair in a bun with glass, I apologies I can’t remember her name did everything they could to help make sure the deal for my new car was done! Thank you for that guys Thanks, Lennon"
a year ago
M Chan
"Carsa overall service is good. They fixed the cosmetic problem on the bonnet when I spot that in test drive and made it like a new one, with great color and finishing matching of other parts."
a year ago
Martin Woods
"good service , ,face to face sales would be more beneficial. listing declared v5 available yet when trying to change ownership online the v5 that was with the sales wasn't accepted and therefore I have had to send off for a manual v62 but this is being reimbursed .... gr8 just an unfortunate clerical error in changing ownership but overall very satisfactor..." Read more
a year ago
David Haith
"Made to feel welcome by Becky, looked after through out my visit"
a year ago
Rhys Ellis
"Becky was very helpful and a credit to the company. The only reason it's not 5 star is there is no one to greet you when you arrive and you have to shout up to the balcony."
a year ago
Jason Snelling
"The lady who sorted my car was very helpful My only criticism was the time it took to finally pay the bill as I had to wait over one hour"
a year ago
Leggy
"Easy to use service and car was promptly delivered. Car pack and second key not available at time of collection."
a year ago
Greg Watt
"Overall the service was great, yet when I went for a test drive I would of hoped that the branch had made sure that the car had no warning lights as a tyre was well under pressure and almost no fuel. The team were very polite and helpful when i mentioned my issues which they rectified before i left. Once agreed to buy the car Tom who dealt with the online pa..." Read more
a year ago
"Caroline who we dealt with over the phone was brilliant she dealt with our slightly different part exchange very well and made our purchace straightforward. The two cars we exchanged for one held 80 litres of fuel.when I took our purchace car out for a test drive it held enough fuel for 15miles on return it did not have enough fuel to return home.your sal..." Read more
a year ago