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Carsa Reviews & Testimonials

4.5 (4,722)

AutoTrader Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  4,722 reviews
  4.5/5 average rating

  Showing 5 star reviews only  

Kia star-alt star-alt star-alt star-alt star-alt

"Absolutely amazing and great customer skills from beginning to end"

a year ago

Mr Phillip Blake star-alt star-alt star-alt star-alt star-alt

"Tracy really helpful. Nothing too much trouble"

a year ago

George Neville Hope star-alt star-alt star-alt star-alt star-alt

"Great service,offered tea on arrival by Laura. All documentation carried out via video link (zoom) to Steve based in Southampton. Handover of vehicle carried by Laura ,I noticed car mats were missing but Laura found them in the Preparation Area. Great service."

a year ago

Mark Steeeter star-alt star-alt star-alt star-alt star-alt

"Great prompt efficient service,the car was delivered by an excellent proffesional driver on a low loader so no extra miles or damage and it was immaculately prepped. Will be returning soon for the next one, Mark , Courtesy Taxis."

a year ago

Edward Howe star-alt star-alt star-alt star-alt star-alt

"Staff very friendly and helpful, transaction was easy once everything had been discussed. Jess who completed the final bits and pieces was great. Would definitely recommend to friends and family"

a year ago

MS star-alt star-alt star-alt star-alt star-alt

"Friendly and knowledgeable staff who didn't pressurise extra sales. All cars there looked to be in good condition and good quality too."

a year ago

Miss H star-alt star-alt star-alt star-alt star-alt

"Tracy was an amazing help whilst purchasing a new car, she provided everything we needed and we left satisfied"

a year ago

Damian Hern star-alt star-alt star-alt star-alt star-alt

"Casey was fab, service was really quick and easy. Highly recommended if buying a 2nd hand car."

a year ago

Smtruwan86 star-alt star-alt star-alt star-alt star-alt

"Well communicated since my finance application online, got a reasonable deal from one of their lender even though i have poor credit score. Collection day was so smooth and had nice test drive and got a good deal on part exchange too. You need to allow at least 5 hrs if you do finance and part exchange to be done in the same day. Overall nice and friendly sa..." Read more

a year ago

Althea Stentiford star-alt star-alt star-alt star-alt star-alt

"Everyone was super helpful, the car was perfect and all pre discussed figures were honoured."

a year ago

Donatas Sapalas star-alt star-alt star-alt star-alt star-alt

"Super Carsa stuff…"

a year ago

Nichola Ellison star-alt star-alt star-alt star-alt star-alt

"We had a great experience from start to finish, customer services were excellent, and Tracey at the Bradford branch was really helpful! So far really happy with my new car!"

a year ago

Martin W star-alt star-alt star-alt star-alt star-alt

"Overall a great experience from start to finish, Jess was knowledgeable, polite, friendly and engaging, she answered all my questions regarding the purchase, despite being a very busy branch she was never flustered and did everything with a smile as were my observations with other staff also Well done Jess and team"

a year ago

Alicja Szelagowska star-alt star-alt star-alt star-alt star-alt

"nice service"

a year ago

Mrs J Davies star-alt star-alt star-alt star-alt star-alt

"We bought our T Roc yesterday and found it a good experience, Matthew, Becky and Tracey we found to be very helpful, plenty of tea and time to arrive at our decision without pressure to do so. In particular-a mention to Tom Merrit who we spoke via Zoom, we were comfortable with that method, don’t be put off if you’re apprehensive about it. Tom arranged all t..." Read more

a year ago

David Thorne star-alt star-alt star-alt star-alt star-alt

"Professional, helpful and friendly from start to finish. No pressure sales. Everything really is your own decision. Would highly recommend."

a year ago

Graham Simpson star-alt star-alt star-alt star-alt star-alt

"On a very busy Monday, the whole Carsa Southampton team dealt with the customers efficiently & politely. Jess took our details and organised the cars quickly and with confidence. The whole experience gave us confidence that the company looked after the customers well, whilst promoting the business and sales. I would recommend them in the future."

a year ago

DAVID WILKINSON star-alt star-alt star-alt star-alt star-alt

"Tracy was exceptional, very informative and helpful. Bought a car and will definitely use Carsa again"

a year ago

Ganga star-alt star-alt star-alt star-alt star-alt

"The car met my expectations.staff (Mr john) who did the administration work for me was very nice guy."

a year ago

Adrian Hussey star-alt star-alt star-alt star-alt star-alt

"Service was excellent went smoothly and I noticed that the car had a few problems but phoned back and quickly got a response for the repairs to be done"

a year ago

Chloe Jenkins star-alt star-alt star-alt star-alt star-alt

"Hassle free, no hard sell. Car as described and pictured"

a year ago

Femi star-alt star-alt star-alt star-alt star-alt

"At Carsa when i went to one of the branch to pick my all the staff are well trained and friendly, i was happy 😊 the way i was being treated very very helpful from the beginning to the end when i drove my car out the the branch i will recommend CARSA again and again which i already did ,im loving my new car 🚗"

a year ago

customer Renia W star-alt star-alt star-alt star-alt star-alt

"Very good service and I would recommend to come here. Thank you"

a year ago

Mark Dickinson star-alt star-alt star-alt star-alt star-alt

"great company easy buying process made things easy for us"

a year ago

"wrinkly" Sue star-alt star-alt star-alt star-alt star-alt

"We were dealt with in a professional and friendly manner. We were very happy with the service we received, all the staff were willing to spend time with us to meet our requirements. Would definitely buy another car from Carsa."

a year ago