About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
3,153 reviews
4.5/5 average rating
Emma Physick
L Jones
"Purhased a car from Mountsorrel in Jan from Raith and had a part ex at the same time. I've been waiting all this time for our warranty to lapse before writing a review in case we needed to deal with Carsa again. Initially dealt with Liam F on the phone after finding the car we liked who helped set up the car we had for part ex and the agreed cost on the ne..." Read more
3 days ago
Len Haynes
"Carsa Cannock. Really well looked after by Gaurav Paul. Spotted a car we liked and allowed to take for immediate test drive. Part Exchange was agreeable and Guarav made the process very smooth. Collected car a few days later in showroom condition. A little disappointed there was only one key fob which means added unexpected expense. Would have given..." Read more
5 days ago
Vanessa Jones
"The transaction was incredibly "
8 days ago
Tony Walton
"Purchased a good priced used car from Cannock Branch which they had brought down from Bradford. I was helped by Mitchell who was very courteous and helpful. The car was presented is excellent condition and driven away in a single visit. Well done guys, you made the process very easy."
13 days ago
Philip
"Becky from Bradford centre absolutely fantastic service and looked after me, took her time to show me alternative vehicles. And offered lots of advice and experience. Definitely be going back to Becky. "
16 days ago
Just Me
"Would Carsa like to explain to all reading Trust Pilot’s reviews why they appear to be Cazoo now? Cazoo were a shocking company to deal with, and since they ceased their own dealership buying and selling, they claim to be a third party market place, and yet the only cars listed there are from Carsa?! Why? Is Carsa a majority share holder now? Or is there..." Read more
21 days ago
Mrs Shamine Chaudhry
"Staff was friendly and helpful. Just processing paperwork was a little lengthy. "
a month ago
Kayan Hussain
"Good stuff! Just purchased a vehicle from Carsa Bradford. Thanks to Kaitlyn and the rest of the team. Would also like to thank Harriet at Head Office for getting me the best deal she could. Fast and quick service from the team at the branch. Thanks Nial "
a month ago
sammy
"Paid deposit to get Audi A4 moved from Bolton to Mountsorrel. Car was immaculate and buying experience fairly quick with no long delays. Eric the salesman was great, really nice chap, not in the slightest bit pushy. Martin was also good to deal with and helpful. Only issues, preventing a 5 star review, are being told at the very last minute (after paying) th..." Read more
a month ago
Paul
"A bit of wait due to lack of staff, but over all happy with experience. The car has it self seems quality."
a month ago
James Toomer
"It was pretty complicated and difficult to complete the purchase. Dealing with AI was not a good experience! Once I actually spoke to people the experience was excellent "
a month ago
Andrew Radcliffe
"Contact with Head Office was very efficient and friendly, as was Eric at the branch in Mountsorrel when I went to collect the car. Only reasons why this isn't a 5 star review is that I had booked in for an appointment at 0930 but the branch had me down as attending at 1630 so the car hadn't been valeted. Also the monthly cost quoted was an admin error due to..." Read more
a month ago
Nyaladzani Tshuma
"The car was clean. The lady at the reception desk was super polite and friendly. She gave me time to look at the car and take it for a drive by myself. Would have given 5 star if it wasn’t for the fact that the actual sales exec is on the screen (virtual) and not there in person. Also, they didn’t tell me that the car only had one key. But the company paye..." Read more
a month ago
Kieran Massey
"Tracy from Bradford gets 5*, however I was previously uninformed that the car only comes with 1 key, and I was only informed at the point of sale."
a month ago
Hisham Fawzy
"There was nothing in particular to Like. Despite rating you 4 Stars, I would wish to bring the following to you attention: (1) The car had a braking fault. This should have been checked and rectified. Fortunately, during the test drive we were able to see the error message. (2) The appointment to view the car was originally scheduled on 10 Apr. Despite it wa..." Read more
a month ago
Sarah Cooke
"A very good service, I drove the new car away on the day I first saw it. I had seen it online, within 24 hours it was at the showroom. Did a part exchange there & then. Very helpful staff. A couple of hiccups which were sorted. However still waiting for parcel shelf guys!"
a month ago
Gerald Baker
"Very responsive and good service. Only improvement area would be calling them often puts in you in a queue to get through even when returning their calls. I would definitely buy from them again."
a month ago
Peter
"Staff were very friendly and helpful especially Sharon the front office manager. Everything went smoothly today with the handover of the vehicle. "
a month ago
Sam
"Unhappy with my initial purchase. Car not up to standard at all. However, I called about my concerns regarding the car, I felt heard and was given the option to exchange for another car. I was in my new car within 4 days. There were some hiccups along the way but customer service was always good and everything got sorted. My exchange car is great and I’..." Read more
a month ago
Barrie Stillwell
"Very good overall apart from asking ÂŁ250 admin charge which is in the very small print in terms and conditions. Should be clearly noted on web page vehicle pricing as a extra cost not in terms and conditions. Vehicle purchased very clean and in good condition. Nice people and relatively good experience."
a month ago
Trevor Garrett
"Friendly and helpful service. A sensor issue was resolved satisfactorily before we completed the transaction and drove away. The only disappoint in the dealings with the Southampton outlet, was on the occasions we needed to contact them. The only method available is to phone a general company number, wait in a queue for 5-10 mins to speak to someone, simply..." Read more
2 months ago
Tim
"Had a pretty straightforward time buying a car from Carsa. The car itself was great value from everything I can make out, from start to finish only took a week with good comms throughout. No pressure from the sales people when purchasing which was much appreciated"
2 months ago
Gerry Byrne
"Very good service right from the start to the handover. "
2 months ago
Steve
"Kieanna dealt with my car purchase and went through everything very clearly. I was very pleased with the service and also the car."
2 months ago
"At first there was a problem with the car, it had been bumped by the valeter, so we waited for it to be fixed, which took 1 1/2 weeks, Mike the original sales person was off so Shaun stepped in and got the ball rolling, he was very good and had my car delivered on the same day đź‘Ť"
3 days ago