Capterra 
G2 Lynne W.
Asher R.
"It basically doesn't work. — What do you like best about Chili Piper? There are some features that look attractive and may become useful as they continue developing the tool. Support was also as helpful as they could be given a faulty product. — What do you dislike about Chili Piper? Our sales rep showed us a variety of features that w..." Read more
a year ago
Verified User in Computer Software
"Ok product, but horrible to work with. — What do you like best about Chili Piper? The product is nice; it helps you get inbound demo requests booked onto a rep's calendar. This helps with conversion rates and limits the number of people we need to follow up on inbound leads. — What do you dislike about Chili Piper? Every time I have an..." Read more
a year ago
Administrator in Information Technology and Services
"Horrible with Hubspot. — What do you like best about Chili Piper? -Routing is good on paper and they seem to have a lot of ques that can be set up. They promise a lot but fail to deliver. I have not tried it with Salesforce but they claim they are better there because they are very bad with Hubspot. — What do you dislike about Chili Piper?..." Read more
2 years ago
Niek D.
Head of Marketing, Eftsure
"Poor. After 3 weeks of trying different ways to connect our outlook calendars to ChiliPiper we were still unsuccessful. We actually were never able to login and the console log was full of bugs and 404s. After requesting our money back, both our 2 contacts simply ignored that request."
2 years ago
Jamie E
"Cannot get in touch with support, API responses inconsistent. — What do you like best? I'm very unhappy with Chilipiper because their API only works inconsistently and their UI is very confusing — What do you dislike? Chilipiper's API is not well documented & randomly returns HTTP 500 responses. Additionally, when it does return usabl..." Read more
2 years ago
Administrator in Computer Software
"Don't use if you have Hubspot CRM. — What do you like best? Lots of people love Chilipiper, and it definitely tackles an area that is lacking both in CRMs and most scheduling tools, which is real-time lead routing. They have a good understanding of the problem space they are tackling, even if their technical solution can't quite match up. —..." Read more
2 years ago
Ashwin C
"Pretty Poor Sales to Onboarding Transition + Onboarding Process. — What do you like best? So far nothing. I'm currently in the middle of a pretty poor onboarding experience. — What do you dislike? The onboarding process has been poor overall. Was first introduced to an account executive who was the person we were connected to after-sal..." Read more
3 years ago
Kevin S
"Can't even log in. — What do you like best? nothing I couldn't get help even logging in. — What do you dislike? The support is absolutely horrible. Be prepared for them to ask you to log in using g suite or salesforce then when you do there is an error. They have no phone support just a "chat" who doesn't understand the problem. All..." Read more
3 years ago
Ted L.
Operations, Virtru
"It would be one thing if Chilipiper customer service was interested in working with us to fix the issues but they are not inclined to do so. When they have engaged, they have been patronizing and impatient."
3 years ago
Verified Reviewer
"Not a fan whatsoever. I want our old systems back. Not a ton. Almost every positive aspect is done better by their competitors. Our leadership likes it because of the features to quickly get ahold of salespeople through the site but it mostly just yields low quality meetings because of the low barrier to get signed up with a salesperson."
6 years ago
"Virtually useless product. Nothing. Appalling user experience. All it did was facilitate the delivery of an email address where I, the customer, could manually contact the provider to inform him of my correct phone number."
8 months ago