Domino's Pizza Choa Chu Kang Reviews & Testimonials

2.1 (106)

Reviews: 106


5
19%
4
8%
3
2%
2
2%
1
69%

27% of customers would recommend Domino's Pizza Choa Chu Kang

DIV GUPT

DIV GUPT star-alt star-alt star-alt star-alt star-alt

"Pathetic service"

8 months ago

Google review

Kevin Seah

Kevin Seah star-alt star-alt star-alt star-alt star-alt

"I ordered one day in advance for a 9 Aug delivery at 530pm. Only at 9+ pm was I given a call to ask if I still wanted the order (no). For a $56 order that got messed up to that degree, I got ONE free regular pizza. It is now 21 Aug, and the refund for the order is still not in. What's worse, I ordered again today and.... they're late. Again. I need to remi..." Read more

8 months ago

Google review

Tng Jun Wei

Tng Jun Wei star-alt star-alt star-alt star-alt star-alt

"lmao the waiting times for this store is horrible, especially during Public Holidays. Ordered delivery a day before for our National Day celebration at 630pm, waited for around 1 hour++ and it was still not even made yet, so we decided to just cancel our order as suggested by the staff. Upper management must be a joke accepting so many orders on a PH."

8 months ago

Google review

sol kwon

sol kwon star-alt star-alt star-alt star-alt star-alt

"Wish I read the reviews before I ordered from this branch. More than 1 hour, the order status still in "Your order is being made". No way to contact Domino to ask for status or cancel the order, their hotline does not work and will hang off the call if you stay on the line and wait for someone to pick up your call."

8 months ago

Google review

Juliana Ng

Juliana Ng star-alt star-alt star-alt star-alt star-alt

"Ordered at 5pm plus. And it's currently 8.16pm. Almost 3 hours plus and order still not delivered through Grab. Hotline also disengaged. If cannot commit to too much order, kindly close off your grab merchant store when it's peak hours. Simple logic. Didn't even call to apologize."

8 months ago

Google review

Vishnu Thirtha

Vishnu Thirtha star-alt star-alt star-alt star-alt star-alt

"Takes over 2 hours to deliver pizza, do not even have the courtesy to communicate delays even when they are late by 1.5hrs. And this is a normal occurrence. Been ages since they have delivered on time."

8 months ago

Google review

Wen Dy

Wen Dy star-alt star-alt star-alt star-alt star-alt

"No stars!!! I placed an order through the Grab app at 5 pm, and the order was still in the kitchen until midnight. I was dumbfounded after reading the reviews here at 6:30 pm, and I concluded that my order would not arrive. I had to endure my kids' tantrums for not being able to serve dinner. Now, I have to request a refund through Domino's customer support..." Read more

8 months ago

Google review

Jeroen Derks

Jeroen Derks star-alt star-alt star-alt star-alt star-alt

"Order twice over the last 3 months from here. Pizza's are always delayed by 2-3h. When you try to reach them they just don't entertain you. Very bad service and experiences."

8 months ago

Google review

Pei Shi See

Pei Shi See star-alt star-alt star-alt star-alt star-alt

"My order yesterday did not arrive despite ordering 2 hours in advance!"

8 months ago

Google review

Agnes Francis

Agnes Francis star-alt star-alt star-alt star-alt star-alt

"Domino's is behaving like a scammer. We paid for the order on 8 Aug for it to be delivered on 9 Aug at 5.15pm and 6pm the order is not yet delivered. No option to cancel or find out what's happening. The hotline is engaged each other when I call. I have guests at home to be feed. I had to quickly whip up meals and delivery guy comes at 7.30pm after when ev..." Read more

8 months ago

Google review

Kathlene Chua

Kathlene Chua star-alt star-alt star-alt star-alt star-alt

"Ordered in the early afternoon to be delivered at 6.45pm but till now(10.55pm) i still have not receive my order. Tried calling the hotline many times but to no avail, have emailed them too. As of now, still no one contacted us. Please at least allow us to cancel our orders through the website/app. The live tracking status showed “order being delivered” and..." Read more

8 months ago

Google review

Charmayne Low

Charmayne Low star-alt star-alt star-alt star-alt star-alt

"This is a repeat of the horrors you have read in the reviews here. 9Aug23: ordered at 6pm, grab food was not entertaining us, called the restaurant but the line is always busy. We waited until the restaurant closed at 11pm. They didn’t give us the order. Please do not ever order from this place. I hope I’m the last person to suffer from this misfortune. We..." Read more

8 months ago

Google review

Syamsul Bahtiar

Syamsul Bahtiar star-alt star-alt star-alt star-alt star-alt

"Sub par online order"

8 months ago

Google review

Charmine

Charmine star-alt star-alt star-alt star-alt star-alt

"Ordered only 1 Xtra large pizza in advance at 3.30pm to deliver at 7pm. Until now 9.30pm, no one picks up the phone, and no one replies to the enquiry email. The website tracker still states that the pizza is in the making and not even finished, there is no change to the status of the pizza. Understand the overwhelming response since it is a national day, ho..." Read more

8 months ago

Google review

Jeremy Loh

Jeremy Loh star-alt star-alt star-alt star-alt star-alt

"Worst experience ever. Ordered delivery at 4.30pm yet till 9pm "your order is being made". Went down to the store and apparently they said all their orders were gone, had to wait another 45 mins if I still wanted it. Kept calling since 6pm yet line was busy. Now still got to wait 7 days to get a refund. No such experience with other outlets, this CCK outlet..." Read more

8 months ago

Google review

Chin Guan Xun

Chin Guan Xun star-alt star-alt star-alt star-alt star-alt

"Order since 31st July, did not receive the pizza after 3 hours of waiting. Decided to cancel afterwards. 😞"

8 months ago

Google review

Basilia New

Basilia New star-alt star-alt star-alt star-alt star-alt

"We ordered on 9th August (PH) and were very disappointed by the bad service we experienced. We ordered through the Domino’s website at around 3:30pm and opted for delivery at 5:45pm, however we still did not receive our order at around 6:00pm and the status of the delivery was stuck at “Your order is being made”. Tried calling the hotline 62226333 multiple..." Read more

8 months ago

Google review

Alexia Tan

Alexia Tan star-alt star-alt star-alt star-alt star-alt

"Ordered delivery on foodpanda and cancelled. Tried my luck on grab but still no response. Should have left that order as cancelled and never tried again Update: Food arrived. Was it worth the 3 hour wait? Nope"

8 months ago

Google review

ZiHui Chng

ZiHui Chng star-alt star-alt star-alt star-alt star-alt

"Atrociously bad service. Placed my order on 31 July for delivery on 9 August @ 6.15pm waited till 8.35pm (even now) and there is still no sign of my order I called more than 200 hundred times to the contact number but line was busy. Super disappointed."

8 months ago

Google review

Steffanie Lim

Steffanie Lim star-alt star-alt star-alt star-alt star-alt

"Honestly such a bad experience with Domino’s I ordered on the grab app but also talked to many people who ordered via the Domino app. So many bikes outside but end up all the riders are inside the kitchen for what?? Not the first time we had such horrible experience with them. The guy who “helped” us said “just call and complain they very scared one so will..." Read more

8 months ago

Google review

Lin De Lee

Lin De Lee star-alt star-alt star-alt star-alt star-alt

"Trust the reviews here, delivery is still terrible. Do not purchase from Domino's in Singapore."

8 months ago

Google review

Serene Soh

Serene Soh star-alt star-alt star-alt star-alt star-alt

"Ordered close to 4PM for 6PM delivery. 2 hour have passed we started calling them. I didn’t call 1 time 10 times 30 time I called total of 80 times. No luck."

8 months ago

Google review

Kai Xin Tee

Kai Xin Tee star-alt star-alt star-alt star-alt star-alt

"Contact does not work. Status of food is unknown. Very Bad service."

8 months ago

Google review

Qassem Marican

Qassem Marican star-alt star-alt star-alt star-alt star-alt

"the staffs take forever to take our order and kept shouting saying the waiting time is 1 hour and not taking our order. decided to order online and the website and app sucks. Does not show whats my order number, whats the estimated time to pick up or whether it is ready or not."

8 months ago

Google review

Bayu Irawan

Bayu Irawan star-alt star-alt star-alt star-alt star-alt

"WORST PIZZA DELIVERY EVER. DO NOT EVER BUY FROM DOMINO FOR DELIVERY. Ordered at 8.25pm but at 10.23pm called back and asking whether or not I still want to keep the order???"

8 months ago

Google review