Nicholas Tan Kai Sheng
Onigiri MAYO
"We order on a non-PH Monday, it was for a birthday but we were utterly disappointed. We waited from 7pm to 9pm and the status never once changed. It was stuck at "Your order is being made" for 2 long hours. Within that period, we tried calling the only domino number at 62226333, no one picked up. Only after 9pm, someone answered the call and they told us tha..." Read more
9 months ago
Google review
Fanny Poon
"Ordered through the app for delivery for my kids at home. The order was never process after waiting for almost 2 hours. Calledthe number for their customer expert was never answered. Went to the store to check. If during peak hours, the store unable to handle the orders, the app should not process the order and made us wait for no pizza."
9 months ago
Google review
Sanju gvl
"Worst ever experience. Can you just close the outlet if you do not want to serve the customers on time. Atleast pick up the call to inform delay or there should be an option for refund and cancel. There is none of this. So bad reputation of Domino’s."
9 months ago
Google review
isaac teo
"Waited more than an hour, no updates. No one responds to the hotline too. As good as not having one if no one is going to pick up. Wish I saw the other reviews before ordering. At this point if you’re so severely understaffed the branch should be closed lol"
a year ago
Google review
ym
"When it's busy they are understaffed and can never cope with orders that have been made ahead of time."
a year ago
Google review
Nicole Yeo
"im so sad. we ordered from domino’s directly and when we arrived the pizzas were still in prep… never received them and i wished we saw them reviews first."
a year ago
Google review
Syazwan Shahrul
"Ordered Dominos through Grab app at 6pm on 1st April. Sunday. 2 hours of wait time. No updates. Tried to cancel, but tried calling customer service and no body picked up the call. **** this place. Dont order here. Never again. WASTE OF TIME!"
a year ago
Google review
Ching Tommy
"Ordered from grab waited for 2hr no show.. No way to cancel from grab.. Hotline is forever busy and unable to cancel.. We have to make trip down to the store to cancel our order.. Apparently there's a lack of delivery rider but no way for customer to cancel and order is piling up but no one to deliver.. Pity the food all wasted.. Hopefully the management do..." Read more
a year ago
Google review
Muhammad Hafiz Ab Rahman
"Waited 2 hours for my order. Website said delivered but nothing arrived. Terrible service"
a year ago
Google review
Shavinn Yeo
"Please do not order from here. Extremely slow and unresponsive."
a year ago
Google review
prajin vp
"Worst experience you can order the food if you want to get it after 4 to 5 hours later have no customer values no good service"
a year ago
Google review
Hubaib Saiyidi Zulkarnain
"Ordered pizzas from grab dominos... What i received is a crappie pizzas... Dough not baked enough and still doughy... Pizzas not cut properly... Im a Chef myself... I would be ashamed to serve this kind of pizzas to a customers... It shows that u guys dont even care for quality of the food.... Now my family knows why i said Domino's pizzas not as good as bef..." Read more
a year ago
Google review
Kelvin Teo
"Online ordering and self pick up is a breeze… Staff are friendly. Of course Pizza and sides are always awesome."
2 years ago
Google review
justin waung
"Does not serve customers at all from counter. No service. Never going back again."
2 years ago
Google review
Qi Qi
"Worst pizza place to order from. Order not ready after 1 hour, staff called and asked me to wait because their oven had issues. Hotline unable to reach them and yet they call themselves the “Pizza Delivery Experts”"
2 years ago
Google review
Joshua Woon
"!!! Tragic service, disappointing Dominos!!! Ordered at 5pm, scheduled delivery by 7.15pm. Only received at 8.15pm for an event... better luck elsewhere."
2 years ago
Google review
Mel .Y90
"Hi Domino's Pizza Singapore. If you still care about the quality of service provide tocustomer, here the feedbacks 1. If you not able to complete the order where order online, please remove the message that send to email indicate will complete order in 15mins and request customer to collect within 15minutes. 2. The order wasn't prepare in sequence which caus..." Read more
2 years ago
Google review
Sandra Ng Yi Ling
"legend says i'm still waiting for my pizza"
2 years ago
Google review
LH Q (QLH0218)
"9/8/22: Pre-ordered my family's dinner on Domino's website and was set to collect my order at 7pm. Reached at 730pm and was expecting to collect my order swiftly and quickly since it was already 30mins past the collection time. Turns out, there were tons of customers in front of us who have yet to receive their orders, all of them looking really frustrated t..." Read more
2 years ago
Google review
LiYana Ramli
"Ordered at 4.30pm for a 7.45pm delivery. 2 hours without receiving my order. Unable to track my order (seems to be conpleted). Called the store and they gave me many versions of my delivery status. The manager was not even the one trying to explain the situation. In the end, got too frustrated and cancelled the order. Worst service experienced."
2 years ago
Google review
Chloe Neo
"DO NOT ORDER ON PEAK AND PH. BE PREPARE TO EAT FOR SUPPER IF U ORDER FOR DINNER. On 9/Aug, we ordered our pizza at 4pm for 6pm pick up. Went to the outlet, BUT all the staff were hiding inside the kitchen, nobody dared to stand at the counter! Waited until 8.30pm BUT NOBODY WAS PREPARING OUR ORDERS AT ALL!!! Held on to that small faith we will eventually ge..." Read more
2 years ago
Google review
Boon Yong Ng
"Cheap n good pizza!"
2 years ago
Google review
Noredah Mohd Yatim
"Please have integrity, our pizza was supposed to come at 7.35pm on 16th July, but until 8.45pm there was no news, no one to answer our call to Domino's CCK branch, they didn't bother to update or apologise....so this will be the last time for our family! What a service, so disappointing!"
2 years ago
Google review
Aisyah
"Have experienced this multiple times!!!! I ordered at 7pm and it is still yet to arrive at 9pm."
2 years ago
Google review
"Their pizza is 1 of the best. I've ordered countless times and sometimes I wait for 2-4hours. Can you believe it? Today I ordered at 11am and gave them aple time. It's 130pm now I ask grab, dominos don't pick up so ask me call dominos. Dominos pick up and said my order not in the system after quitting my name, number and grab order number. So ask me contact..." Read more
9 months ago
Google review