Domino's Pizza Choa Chu Kang Reviews & Testimonials

2.1 (106)

Reviews: 106


5
19%
4
8%
3
2%
2
2%
1
69%

27% of customers would recommend Domino's Pizza Choa Chu Kang

Nicholas Tan Kai Sheng

Nicholas Tan Kai Sheng star-alt star-alt star-alt star-alt star-alt

"Their pizza is 1 of the best. I've ordered countless times and sometimes I wait for 2-4hours. Can you believe it? Today I ordered at 11am and gave them aple time. It's 130pm now I ask grab, dominos don't pick up so ask me call dominos. Dominos pick up and said my order not in the system after quitting my name, number and grab order number. So ask me contact..." Read more

9 months ago

Google review

Onigiri MAYO

Onigiri MAYO star-alt star-alt star-alt star-alt star-alt

"We order on a non-PH Monday, it was for a birthday but we were utterly disappointed. We waited from 7pm to 9pm and the status never once changed. It was stuck at "Your order is being made" for 2 long hours. Within that period, we tried calling the only domino number at 62226333, no one picked up. Only after 9pm, someone answered the call and they told us tha..." Read more

9 months ago

Google review

Fanny Poon

Fanny Poon star-alt star-alt star-alt star-alt star-alt

"Ordered through the app for delivery for my kids at home. The order was never process after waiting for almost 2 hours. Calledthe number for their customer expert was never answered. Went to the store to check. If during peak hours, the store unable to handle the orders, the app should not process the order and made us wait for no pizza."

9 months ago

Google review

Sanju gvl

Sanju gvl star-alt star-alt star-alt star-alt star-alt

"Worst ever experience. Can you just close the outlet if you do not want to serve the customers on time. Atleast pick up the call to inform delay or there should be an option for refund and cancel. There is none of this. So bad reputation of Domino’s."

9 months ago

Google review

isaac teo

isaac teo star-alt star-alt star-alt star-alt star-alt

"Waited more than an hour, no updates. No one responds to the hotline too. As good as not having one if no one is going to pick up. Wish I saw the other reviews before ordering. At this point if you’re so severely understaffed the branch should be closed lol"

a year ago

Google review

ym

ym star-alt star-alt star-alt star-alt star-alt

"When it's busy they are understaffed and can never cope with orders that have been made ahead of time."

a year ago

Google review

Nicole Yeo

Nicole Yeo star-alt star-alt star-alt star-alt star-alt

"im so sad. we ordered from domino’s directly and when we arrived the pizzas were still in prep… never received them and i wished we saw them reviews first."

a year ago

Google review

Syazwan Shahrul

Syazwan Shahrul star-alt star-alt star-alt star-alt star-alt

"Ordered Dominos through Grab app at 6pm on 1st April. Sunday. 2 hours of wait time. No updates. Tried to cancel, but tried calling customer service and no body picked up the call. **** this place. Dont order here. Never again. WASTE OF TIME!"

a year ago

Google review

Ching Tommy

Ching Tommy star-alt star-alt star-alt star-alt star-alt

"Ordered from grab waited for 2hr no show.. No way to cancel from grab.. Hotline is forever busy and unable to cancel.. We have to make trip down to the store to cancel our order.. Apparently there's a lack of delivery rider but no way for customer to cancel and order is piling up but no one to deliver.. Pity the food all wasted.. Hopefully the management do..." Read more

a year ago

Google review

Muhammad Hafiz Ab Rahman

Muhammad Hafiz Ab Rahman star-alt star-alt star-alt star-alt star-alt

"Waited 2 hours for my order. Website said delivered but nothing arrived. Terrible service"

a year ago

Google review

Shavinn Yeo

Shavinn Yeo star-alt star-alt star-alt star-alt star-alt

"Please do not order from here. Extremely slow and unresponsive."

a year ago

Google review

prajin vp

prajin vp star-alt star-alt star-alt star-alt star-alt

"Worst experience you can order the food if you want to get it after 4 to 5 hours later have no customer values no good service"

a year ago

Google review

Hubaib Saiyidi Zulkarnain

Hubaib Saiyidi Zulkarnain star-alt star-alt star-alt star-alt star-alt

"Ordered pizzas from grab dominos... What i received is a crappie pizzas... Dough not baked enough and still doughy... Pizzas not cut properly... Im a Chef myself... I would be ashamed to serve this kind of pizzas to a customers... It shows that u guys dont even care for quality of the food.... Now my family knows why i said Domino's pizzas not as good as bef..." Read more

a year ago

Google review

Kelvin Teo

Kelvin Teo star-alt star-alt star-alt star-alt star-alt

"Online ordering and self pick up is a breeze… Staff are friendly. Of course Pizza and sides are always awesome."

2 years ago

Google review

justin waung

justin waung star-alt star-alt star-alt star-alt star-alt

"Does not serve customers at all from counter. No service. Never going back again."

2 years ago

Google review

Qi Qi

Qi Qi star-alt star-alt star-alt star-alt star-alt

"Worst pizza place to order from. Order not ready after 1 hour, staff called and asked me to wait because their oven had issues. Hotline unable to reach them and yet they call themselves the “Pizza Delivery Experts”"

2 years ago

Google review

Joshua Woon

Joshua Woon star-alt star-alt star-alt star-alt star-alt

"!!! Tragic service, disappointing Dominos!!! Ordered at 5pm, scheduled delivery by 7.15pm. Only received at 8.15pm for an event... better luck elsewhere."

2 years ago

Google review

Mel .Y90

Mel .Y90 star-alt star-alt star-alt star-alt star-alt

"Hi Domino's Pizza Singapore. If you still care about the quality of service provide tocustomer, here the feedbacks 1. If you not able to complete the order where order online, please remove the message that send to email indicate will complete order in 15mins and request customer to collect within 15minutes. 2. The order wasn't prepare in sequence which caus..." Read more

2 years ago

Google review

Sandra Ng Yi Ling

Sandra Ng Yi Ling star-alt star-alt star-alt star-alt star-alt

"legend says i'm still waiting for my pizza"

2 years ago

Google review

LH Q (QLH0218)

LH Q (QLH0218) star-alt star-alt star-alt star-alt star-alt

"9/8/22: Pre-ordered my family's dinner on Domino's website and was set to collect my order at 7pm. Reached at 730pm and was expecting to collect my order swiftly and quickly since it was already 30mins past the collection time. Turns out, there were tons of customers in front of us who have yet to receive their orders, all of them looking really frustrated t..." Read more

2 years ago

Google review

LiYana Ramli

LiYana Ramli star-alt star-alt star-alt star-alt star-alt

"Ordered at 4.30pm for a 7.45pm delivery. 2 hours without receiving my order. Unable to track my order (seems to be conpleted). Called the store and they gave me many versions of my delivery status. The manager was not even the one trying to explain the situation. In the end, got too frustrated and cancelled the order. Worst service experienced."

2 years ago

Google review

Chloe Neo

Chloe Neo star-alt star-alt star-alt star-alt star-alt

"DO NOT ORDER ON PEAK AND PH. BE PREPARE TO EAT FOR SUPPER IF U ORDER FOR DINNER. On 9/Aug, we ordered our pizza at 4pm for 6pm pick up. Went to the outlet, BUT all the staff were hiding inside the kitchen, nobody dared to stand at the counter! Waited until 8.30pm BUT NOBODY WAS PREPARING OUR ORDERS AT ALL!!! Held on to that small faith we will eventually ge..." Read more

2 years ago

Google review

Boon Yong Ng

Boon Yong Ng star-alt star-alt star-alt star-alt star-alt

"Cheap n good pizza!"

2 years ago

Google review

Noredah Mohd Yatim

Noredah Mohd Yatim star-alt star-alt star-alt star-alt star-alt

"Please have integrity, our pizza was supposed to come at 7.35pm on 16th July, but until 8.45pm there was no news, no one to answer our call to Domino's CCK branch, they didn't bother to update or apologise....so this will be the last time for our family! What a service, so disappointing!"

2 years ago

Google review

Aisyah

Aisyah star-alt star-alt star-alt star-alt star-alt

"Have experienced this multiple times!!!! I ordered at 7pm and it is still yet to arrive at 9pm."

2 years ago

Google review