Domino's Pizza - Jalan Kayu Reviews & Testimonials

2.8 (99)

Reviews: 99


5
33%
4
12%
3
6%
2
1%
1
47%

45% of customers would recommend Domino's Pizza - Jalan Kayu

  Showing 1 star reviews only  

Mas MohdM

Mas MohdM star-alt star-alt star-alt star-alt star-alt

"It took more than 1 hour for the pizza to be delivered. Called the hotline & waited for more than 5 mins but still no customer rep picked up the call"

a year ago

Google review

Jana N

Jana N star-alt star-alt star-alt star-alt star-alt

"Worst quality. Spoiling Dominos brand name. Poor taste, poor service."

a year ago

Google review

Koh Yuan Ming

Koh Yuan Ming star-alt star-alt star-alt star-alt star-alt

"Ordered from GrabFood. Order delayed, unable to track delivery, no driver details given in app, then order went missing after waiting for 2 hours. Very disappointed."

2 years ago

Google review

Kyle Tan

Kyle Tan star-alt star-alt star-alt star-alt star-alt

"Ordered takeaway for pickup at 6:15pm. Arrived at 5:45pm to “register” my order with them. Waited till 6:22pm, ask another guy receiving his order. He told me his pickup time was 6:20pm. Feeling puzzled, went over to cashier to ask. Got a reply that my order is “on the way”. Started seeing the kitchen making my pizzas. It’s identifiable because I ordered 2 o..." Read more

2 years ago

Google review

V L

V L star-alt star-alt star-alt star-alt star-alt

"Ordered one Truff-Elation Pizza (Large) for lunch. The pizza delivered within 30 min but came cold and taste sourish . I threw the whole pizza away after eating one slice . Feel disgusted."

2 years ago

Google review

Zuu Jet

Zuu Jet star-alt star-alt star-alt star-alt star-alt

"Used to buy during promo because it's cheap. However the quality of pizza is bad. The pizza sauce is more than the cheese (even though I top up money for extra cheese). Taste also not as nice as before. Eversince, D has lost me as a customer."

2 years ago

Google review

Kareen Frances Chua

Kareen Frances Chua star-alt star-alt star-alt star-alt star-alt

"Ordered for delivery online. The regular size pizza is small, ingredients are few. The pizza looked really sad. My last time buying from Dominos."

2 years ago

Google review

Srikanth Nunna

Srikanth Nunna star-alt star-alt star-alt star-alt star-alt

"I order 4 regular pizza and upon collection I have requested to give couple of flakes and the receptionist look was next level. It was like I was a begger to her. She says this while giving " you know each flake packet is 10c" . Really . I mean really. I hope she gets the best employee award of the decade but for me it was last pizza from dominos."

2 years ago

Google review

Brendon

Brendon star-alt star-alt star-alt star-alt star-alt

"Very disappointed with the delivery. Understand that it is holidays but I ordered at 6.44pm and its already 9.20pm, The status for our pizza is still "Preparing", not even in the midst of baking. If a longer time is required for the pizza to be delivered, at least inform the customers of more accurate timing of delivery instead of telling every customer that..." Read more

2 years ago

Google review

Cheong Yew Ng

Cheong Yew Ng star-alt star-alt star-alt star-alt star-alt

"Delivery took 1hr 45mins. Deliveryman was nonchalant when I commented it took them almost 2hours to deliver, and just walked off without even a word of apology. Beyond appalling."

3 years ago

Google review

Clement C

Clement C star-alt star-alt star-alt star-alt star-alt

"Placed order at 2238 via foodpanda. Now 0030 and still waiting for order. Still 'preparing' at this time. Am sure Im not gonna see my food anytime soon. Am hungry and frustrated at paying for a nonexistent service. Gonna cook instant noodles instead. Can't reach them at hotline and foodpanda has no avenue of contact. Absolutely ridiculous."

3 years ago

Google review

Sanusi Khalid

Sanusi Khalid star-alt star-alt star-alt star-alt star-alt

"There is a sticker at the glass except nets flash pay. After I ordered food cashier tell me only cash!!what a waste of my time as I have not enough cash and cancelled my order and the place is so far"

3 years ago

Google review

4146 Andrew

4146 Andrew star-alt star-alt star-alt star-alt star-alt

"Not good"

3 years ago

Google review

Wati Hak

Wati Hak star-alt star-alt star-alt star-alt star-alt

"To order cinnamon stick take one hour its really upset what kind of service is this."

3 years ago

Google review

Gene Bautista

Gene Bautista star-alt star-alt star-alt star-alt star-alt

"Worst customer service. Ordered and paid in advance in the morning to deliver the pizza at 7.30pm, try to contact customer service until 11pm, cannot reach. WTH, such worst fastfood. I recommend not to buy on this fastfood, hope they refund my payment. Haist"

3 years ago

Google review

Claire Lee

Claire Lee star-alt star-alt star-alt star-alt star-alt

"Terrible service. We ordered online 2 days in advance for delivery and 6.15pm. It’s already 7.15pm and the pizza is not here yet. I tried calling the hotline but my calls just get rejected. They are not even picking up!! Are they scamming money from customers??? They charged me almost $100 and I’m not getting anything?! And now their status on grab is showin..." Read more

3 years ago

Google review

L G

L G star-alt star-alt star-alt star-alt star-alt

"Pizza came in really hot which is awesome.. But when we open up the box, walao eh the chicken ah cannot even see, and don't know where the cheese go to alr...quality of food is 0/10,but delivery service is 10/10. Nv gonna patronise this domino pizza again.."

3 years ago

Google review

momo my

momo my star-alt star-alt star-alt star-alt star-alt

"Nothing new on the menu"

3 years ago

Google review

kings appas

kings appas star-alt star-alt star-alt star-alt star-alt

"Very wrost"

3 years ago

Google review

Asujit Ambore

Asujit Ambore star-alt star-alt star-alt star-alt star-alt

"Worst customer service! When I ordered my pizza it said that it will take 20 mins but actual delivery of the order took 1 hr 30 mins... really worst customer service the pizza served was as cold as bread... I highly recommend not to order pizza from this store."

5 years ago

Google review

Yandluri Raviteja

Yandluri Raviteja star-alt star-alt star-alt star-alt star-alt

"Worst delivery. It took 30 min to deliver within 2 miles."

6 years ago

Google review

Edward Goh

Edward Goh star-alt star-alt star-alt star-alt star-alt

"The staff was rude and unfriendly. Gave a FF when i ask for more chili flakes. I have no proof but i think their meat balls is spoilt. All of us who had it is suffering from diarrhea. When i ask if the meat ball sauce is supposed to be sourish in smell he said yes. DEFINITELY NOT GOING BACK THERE AGAIN"

6 years ago

Google review