Google 
Jade Ng
Benjamin koh wei jie
"Waited 4 hours and still waiting"
3 years ago
Google review
hye kyo
"worst pizza place ever. ordered exactly 3 hours ago for pizza to come in 2 hours but still not here. horrendous and outrageous. please do not accept orders if you can’t fulfill them? not sure if i’m going to get my pizzas before i sleep."
3 years ago
Google review
Harish Bushighampala
"Haven’t received ordered yet even after waiting for more than 1 hour No option to cancel the order also. Customer care hotline is not responding"
3 years ago
Google review
See Woon Toh
"Do not patronise this outlet at all cost. Ordered online at 5pm. Pick up supposed to be at 6.15pm. Was updated at 7pm that order is in the oven and it will be ready at 7.20pm. It is 7.55pm now and the staff said to wait for another hour. What the heck?!? How is it possible that it takes 4 hours to process an order??"
3 years ago
Google review
Kuek Jia Xuan
"Scheduled delivery a day before in view of National Day celebrations, and yet delivery is not here after 1 hour. Tried to call the customer service hotline multiple times to cancel the order, but no one is picking up. It is disappointing that despite being around for so long, domino's is unable to manage orders and manage customer's expectations. Looking a..." Read more
3 years ago
Google review
Michelle Goh
"Pizza service very slow; waited 1.5 hours before pizza was in the oven; guess we need another 1.5 hours for delivery… GG man!"
3 years ago
Google review
Joan Lim
"We ordered at 7:23pm. Now is 8:33pm the status still on making order, not even proceed the order. Called customer service not ppl pick up. The family are very hungry!! Poor service!! Won’t order again."
3 years ago
Google review
mymelody
"You need to fire your customer service staff for their incompetence. On hold for 10 minutes. Want to change a particular order but nobody even pick up the call. By the time you pick up and that is if and when you pick up, the order would have been completed right?"
3 years ago
Google review
Apurve Gupta
"If there was a lower rating I would have given that. Waited for my pizza for 4 hours today and spent more than 30 mins on the phone with customer support to check on the status. If you cannot fulfil orders please don't accept them. This is extremely poor service - leaving families with prepaid orders hungry and without an update."
3 years ago
Google review
Rahul John
"Terrible service. Still waiting for our order from 7:45. Can’t even cancel to order such a waste of time and money"
3 years ago
Google review
Siiwoo Kim
"I waited more than 2hours but food was not delivered Order number : GF-043 by Grab"
3 years ago
Google review
K
"Ordered at 6.30pm but did not receive order even at 8.30pm! Called the hotline but nobody picked up. Not sure if I can even get a full refund. DO NOT ORDER ONLINE! DO NOT PATRONISE DOMINO'S! Save yourself the trouble and order Pizza Hut or California 241 Pizza. EDIT: Pizzas finally arrived at 9pm! Fortunately the kids enjoyed the food. But look at the pictu..." Read more
3 years ago
Google review
Csca
"Promise to deliver within 30 minutes. Order still hasn’t arrived after 90mins. Unable to cancel online. Unable to contact the cso via the hotline to cancel. An absolutely rubbish chain. Pizza hut has better pizza and better service. Advise those considering dominos kebun baru to avoid it like to plague and get from pizza hut instead. Do not make the same mis..." Read more
3 years ago
Google review
Clement Chiu
"Slow service, pizza did not deliver, had to personally come and get the pizza myself. Couldn’t even refund the delivery fee ($4.50), the best they could do is to give me a pathetic cinnamon stick. If you cannot keep up with the order, might as well turn off delivery. Customer hotline is also unsurprisingly pathetic, was on the line for a good 30 mins"
3 years ago
Google review
Kyle Koh
"Worst experience ever. Waited for 2 hours and called / stayed on the line for 40mins and nobody picked up. If you’re not able to manage the volume of order, why can’t you go offline? Understand it’s a peak period, but shouldn’t you’re allow user to cancel it???"
3 years ago
Google review
Maulik Tilavat
"Order was suppose to deliver in 20 mins but haven’t received yet and the male guy who delivers the pizza was taking order asked about order said will take more time"
3 years ago
Google review
Jerome Siah
"Beware ordering online. Order placed 6.32pm on CNY day 1 via GrabApp. ETA 7.10 to 7.25 according to app. Called Domino's hotline 8.25pm, cos pizza still not delivered, and waited 1 hr to be connected. Was told the waiting time was 3 to 4 hrs. Said I wished to cancel and was told they cannot effect refund via Grab- they need my bank acct details. That's not..." Read more
3 years ago
Google review
Zin Thaw Tun
"They have cheaper options than other franchises. But, this pizza place really sucks! Tracking on the website shows ready and have to wait another 20+ minutes when I arrive at the restaurant. I don’t understand why do they even set it to ready to pick up if it is not ready!!!"
3 years ago
Google review
Praneeth
"Really peaceful place to grab a bite to eat. But seriously short staffed and no one at the counter to take the orders. Observed people leaving (hangry) just cause no one was there to greet and take the order. I had to wait for 10min just for someone would come to take my order...Menu also not clearly placed out.... Pizza was getting cold at the counter befor..." Read more
3 years ago
Google review
Russell Russell
"I do not believe for a fact that this outlet is busy 24/7. We are always trying to make an online delivery and the store’s status is constantly busy. I do not believe that they are much busier compared to a much smaller outlet in Bedok."
4 years ago
Google review
旺仔牛奶
"Mr Williams why did you give us 2 tests in a single lesson. I HATE DOMINOS AND I WILL ALWAYS EAT PIZZA HUT"
4 years ago
Google review
Vinayak Ghai
"waiting time 1hr"
4 years ago
Google review
Jen
"Ordered online for delivery, indicated waiting time was 1.5 hrs but in fact only got the pizza after 3 hrs of waiting. It was already 9pm when the food finally arrived COLD. On top of that, the cheese smells bad too! I would have given zero stars in this review if I could. Long waiting time? Okay fine at least we thought Domino's pizza taste great so it was..." Read more
4 years ago
Google review
Enqi Neo
"Ordered at 4.30pm and set the pickup time at 6pm. Reached there at 6pm to collect the pizza but was told to wait 5 minutes because they said that my pizza was still in the oven. After waiting for 30 minutes, I was told to wait for another 5 to 15 minutes more because they couldn't find the box for my pizza. I waited for 1 hour 10 minutes for something that w..." Read more
4 years ago
Google review
"Waited for food from 546pm to past 930pm on national day without any update on delay. Food order kept showing as 'in the kitchen'. Called at the number provided both by Grab & their website. 70 times in total. Didn't get through till I am convinced the store team deliberately lifted the phone to avoid handling angry customers. Elderly parents ended up having..." Read more
3 years ago