Domino's Pizza Sembawang Reviews & Testimonials

3.3 (87)

Reviews: 87


5
33%
4
18%
3
15%
2
8%
1
25%

51% of customers would recommend Domino's Pizza Sembawang

  Showing 1 star reviews only  

Apool Whye

Apool Whye star-alt star-alt star-alt star-alt star-alt

"I've ordered from 7.45pm till now it's 10.00pm. tried to call the CS keep on saying it's busy. Till now there's no ans and my order never received. Scam"

a year ago

Google review

Lina Chua

Lina Chua star-alt star-alt star-alt star-alt star-alt

"Ordered the pizza at 6.23pm, supposed to reach by 6.53pm, end up i received the pizza late 1hr and is cold!! Lousy service and I laugh when I see their tag of guarantee delivery in 30min! Tried to call their hotline and the phone number is unable to connect,not even a ring tone can be heard,is like invalid number!"

a year ago

Google review

Lynn Tan

Lynn Tan star-alt star-alt star-alt star-alt star-alt

"Its very bad service .I ordered through Grab snd it promises me that it will reach by 45 mins and yet another delay 1 hr! customer service are there but they are not in control.Its a waste of time having to wait for them to pock up .They cannot help at all"

a year ago

Google review

Jonathan Huang

Jonathan Huang star-alt star-alt star-alt star-alt star-alt

"Ordered at 7:00pm, expected to deliver at 7:30pm Called the store, said there will be delay because of too many orders, will deliver earliest by 8:45pm Called at 9pm, said there is delay because of too many orders, will deliver earliest in the next 2 hours Asked what is going on, why is food taking 4 hours to cook, they said not enough drivers. That’s com..." Read more

2 years ago

Google review

Siang Ee Tan

Siang Ee Tan star-alt star-alt star-alt star-alt star-alt

"Horrible online order system. The staff can anyhow change the outlet status in order to reject the orders."

2 years ago

Google review

Wei Jiat Lim

Wei Jiat Lim star-alt star-alt star-alt star-alt star-alt

"Very horrible and horrendous experience with this Domino’s Pizza branch. If i can give zero stars i would. I used the Grab app to order the food, and was expected to wait 1 hour which i took the risk to order and after waiting 1 hour and 15mins, i decided to call the Domino’s customer service and was told to wait another 40mins from the call !!!! Is this f..." Read more

2 years ago

Google review

Amber Yap

Amber Yap star-alt star-alt star-alt star-alt star-alt

"Placed order via Grabfood app and the waiting time they stated was 1.5hour, but it still didnt came after the expected time. Made a phone call to Domino's customer service and waited for another 20mins, finally the call got picked up and I was told that the branch has alot orders and they are lacking of manpower to deliver the pizzas. Can't even cancel my or..." Read more

2 years ago

Google review

Nova POS

Nova POS star-alt star-alt star-alt star-alt star-alt

"Pan's size way too small. I am not feeling it. Not juicy enough Not thick enough. Not satisfy at all. Too dry. Still hungry."

2 years ago

Google review

Hweetarina

Hweetarina star-alt star-alt star-alt star-alt star-alt

"Horrible customer service and it takes me 20 min just to order the pizza itself. as the counter is inexperience. Counter seek for help yet there was no staff helped him. 0 professionalism from the staff and 0 teamwork."

2 years ago

Google review

Mak Rik

Mak Rik star-alt star-alt star-alt star-alt star-alt

"Terrible waiting time and zero customer support service. My food was late by a few HOURS and could not reach customer support service after being on the phone for 30 mins. I would sincerely suggest to replace the current staff to people who actually care about their job as this lack of care is clearly affecting the business. I as well as many others will not..." Read more

3 years ago

Google review

Aison George

Aison George star-alt star-alt star-alt star-alt star-alt

"Not recommended as delivery not meeting expectation. Company policy to deliver in 30mins but ask to wait 2hr to get it. NEVER EVER USE GRAB to order as dominis customer service ask for bank details to refund which is not a safer way . Always go with grab cuatomer care to cancel or refund as domino's customer service not stationed in singapore ."

3 years ago

Google review

Teh Tarik

Teh Tarik star-alt star-alt star-alt star-alt star-alt

"I ordered Domino's pizzas on Foodpanda but the order was received after an hour and a half. Like why would the crew take so long just to prepare three personal sized pizzas? When the pizzas arrived, they weren't cut properly and the toppings were not evenly placed. I suggest people who want to order Domino's online order from other outlets than Sembawang. Re..." Read more

3 years ago

Google review

xu junxiong

xu junxiong star-alt star-alt star-alt star-alt star-alt

"Very very very bad delivery. Waited for 2 hr and when down to shop asking for my order, they say they don't do delivery. Ask me to cancel my order from foodpanda. Don't bother to order from here. Staff on shop never wear mask probably while talking to me and other customer. Very bad hygiene."

3 years ago

Google review

Fruit Tan

Fruit Tan star-alt star-alt star-alt star-alt star-alt

"At times the one making extremely delicious pizza. But today's one was 45mins late.... What's worse the pizzas are extremely soggy my banana pizza, and a few others all soggy!!! It's like spaghetti sauce with less taste. Horrible"

4 years ago

Google review

B.

B. star-alt star-alt star-alt star-alt star-alt

"Avoid this branch. Extremely terrible crew working in this branch. When I walked-in to order, they told me it will take more than 1 hour. I told them it's ok. They can do delivery. But they told me delivery is already closed for the day. It was only around 6pm. They also refused to take my Samsung reward redemption voucher. Kept saying it's for online use. I..." Read more

4 years ago

Google review

Esther Chia

Esther Chia star-alt star-alt star-alt star-alt star-alt

"This is the 2nd time that I'm ordering from Dominos and the delivery is more than 30 min late. I finally got through the hotline and was told there was not enough riders to send the orders and they are waiting for the rider to collect it (and it will be delivered almost an hour later than my preferred timing). While the customer service officer apologised..." Read more

4 years ago

Google review

No Name

No Name star-alt star-alt star-alt star-alt star-alt

"Bad experience waited for an hour before asking if my dinner is ready, before knowing that it was ready for a long time, and no one told us. Dine in service is really bad!!! Doubt I will be back!"

4 years ago

Google review

anivaava

anivaava star-alt star-alt star-alt star-alt star-alt

"Bad pizza, bad staff"

5 years ago

Google review

Andrade Eumi

Andrade Eumi star-alt star-alt star-alt star-alt star-alt

"Is there anyone managing this branch? If so, please work on the work flow and system. Customers needed to wait for 1 hour for their orders. There's no coordination, customers will have to repeat their orders just to ensure that they'll receive what they paid for. No one's attending the counter, customers will call to call out to get their attention. The plac..." Read more

5 years ago

Google review

Shun Qiang Ng

Shun Qiang Ng star-alt star-alt star-alt star-alt star-alt

"very very very very slow.. please do not come when you are hungry. come just after your meal while you are waiting for the next meal."

5 years ago

Google review

Rachel Anne

Rachel Anne star-alt star-alt star-alt star-alt star-alt

"terrible service , 2 hours late and pizza was served cold and uncut . im changing to Canadian now ."

5 years ago

Google review

Tracy Ng

Tracy Ng star-alt star-alt star-alt star-alt star-alt

"Late delivery"

6 years ago

Google review