Domino's Pizza West Coast Reviews & Testimonials

2.8 (88)

Reviews: 88


5
28%
4
15%
3
9%
2
2%
1
45%

43% of customers would recommend Domino's Pizza West Coast

Sanka Rasnayaka

Sanka Rasnayaka star-alt star-alt star-alt star-alt star-alt

"Ordered 3 hours ago, still not processed. Terrible service."

a year ago

Google review

dian lestari

dian lestari star-alt star-alt star-alt star-alt star-alt

"TERRIBLE. Doesn’t even worth one star. I wish I could give minus rating. Their 30-min delivery guarantee is basically a scam! Ordered online from West Coast branch at 5+pm to avoid rush dinner time, it is now 8:15pm and order status is still “preparing”. We cannot cancel the order either. No use of calling, terrible customer service."

a year ago

Google review

Sruthi

Sruthi star-alt star-alt star-alt star-alt star-alt

"Hold time for the customer service hotline is unacceptable, as I was on hold for at least 15-20 minutes each time I called and had no other way to contact them about my order which was not delivered. The way that they apparently need to contact your number before even attempting delivery is also frustrating. After finding out from customer service (whom I w..." Read more

a year ago

Google review

명예루랑단

명예루랑단 star-alt star-alt star-alt star-alt star-alt

"Terrible experience. Had paid money for takeaway and went to the store right on time, but the store was closed and the door was locked; I wanted to talk to the store manager but she just signaled to me that the store was closed and didn’t even bother to listen to me, and at last waved me off. Will never visit again."

a year ago

Google review

saltyspin Chrome

saltyspin Chrome star-alt star-alt star-alt star-alt star-alt

"Saw the staff use bare hands to grab fallen food on the floor, put it back in the box and had the cheek to ask me if he should prepare a new box. So if I say no need, is he going to give me the dirty food? Where's the hygiene?! Disgusting. Domino's should look into this outlet. Check the cctv for proof."

a year ago

Google review

J Sonia

J Sonia star-alt star-alt star-alt star-alt star-alt

"Ordered online at 7:18pm, they sent the pizza at 11:25pm when all of us has gone to bed. If u read this before ordering for delivery, think twice."

a year ago

Google review

Carolyn Ng

Carolyn Ng star-alt star-alt star-alt star-alt star-alt

"pizza did not come at 9.53pm its 11.33pm and the outlet is closed..... haven't got the food!!!! wsbcedhfvk"

a year ago

Google review

Purpolé

Purpolé star-alt star-alt star-alt star-alt star-alt

"i wish i could give 0 stars never order from this place as i am still waiting for my delivery for over 3 hours with 0 updates unable to cancel and calls and support not going through"

a year ago

Google review

Plu Pully

Plu Pully star-alt star-alt star-alt star-alt star-alt

"The food is a little expensive, but it is really delicious. I recommend using the discount to buy it. I often eat it"

a year ago

Google review

Samuel Tan

Samuel Tan star-alt star-alt star-alt star-alt star-alt

"Always lacks of staff, so orders are always slow"

a year ago

Google review

DiaperFull Gaming

DiaperFull Gaming star-alt star-alt star-alt star-alt star-alt

"I work here, i think we did a good job"

a year ago

Google review

Shu Ning Chew

Shu Ning Chew star-alt star-alt star-alt star-alt star-alt

"Ordered a day before but there was some website issues, hence I could not check when my pizza was preparing/arriving/done etc. Probably won't order from the website again but at the physical store. Have done so a few times and no issues. Hopefully, they do something about the website issue as well."

a year ago

Google review

勇者侍

勇者侍 star-alt star-alt star-alt star-alt star-alt

"話になりません。"

a year ago

Google review

Felicia Quek

Felicia Quek star-alt star-alt star-alt star-alt star-alt

"forever preparing and can't check nor cancel. It is like a scam that scam your money and time. Can forget domino's pizza. not even a star"

a year ago

Google review

Tiger Miyaw

Tiger Miyaw star-alt star-alt star-alt star-alt star-alt

"This branch doesn’t even deserves 1 star. Ordered before 9PM and 1.5 hours later, there’s no updates about my order. Can’t reach the hotline, please refrain from ordering from Domino’s Pizza."

a year ago

Google review

Dines Kumar

Dines Kumar star-alt star-alt star-alt star-alt star-alt

"fantastic service! very friendly and prepared the pizza quickly! will always be my favourite dominos outlet ☺️"

a year ago

Google review

tjrrjs

tjrrjs star-alt star-alt star-alt star-alt star-alt

"Ordered delivery. When it arrived no phone call or anything Very disappointed"

2 years ago

Google review

Victor Huang

Victor Huang star-alt star-alt star-alt star-alt star-alt

"They were very kind in helping my kid got the Genshin Impact merchandise"

2 years ago

Google review

adelinewy leong

adelinewy leong star-alt star-alt star-alt star-alt star-alt

"Super bad experience, online delivery request for 11.30am, call customer service no response. No status update as well. Only received the food 12.45pm with no apologies."

2 years ago

Google review

Yue lun

Yue lun star-alt star-alt star-alt star-alt star-alt

"ordered genshin impact pizza at counter, was told to wait for 1hour. so i waited but then they missed out my order so i have to wait much longer again. poor service attitude as he was very reluctant to take my order"

2 years ago

Google review

Ven Paolo Valenzuela

Ven Paolo Valenzuela star-alt star-alt star-alt star-alt star-alt

"Fast service. Typically bring you your pizza in less than 15 mins when takeout."

2 years ago

Google review

Rachel C

Rachel C star-alt star-alt star-alt star-alt star-alt

"Extremely disappointed with the service. Made a order for pizza delivery hours in advance, ended up waiting more than two hours for pizza that never arrived. Because of this, it ruined the whole family dinner experience. It was frustrating because I was unable to get through to customer service to check on the order status. Eventually cancelled the order an..." Read more

2 years ago

Google review

K a l 1 S S

K a l 1 S S star-alt star-alt star-alt star-alt star-alt

"Small & mostly for takeaways. Most of the employees are from the same race - wonder if that creates productivity"

2 years ago

Google review

Christine Sim

Christine Sim star-alt star-alt star-alt star-alt star-alt

"Very very poor services. U go inside to order pizza. No one seem to bother to come out to take yr order. Too bad, I have to walk without order. Their staffs don't care"

2 years ago

Google review

Hussain Naseem

Hussain Naseem star-alt star-alt star-alt star-alt star-alt

"Easy to order and do a self pick up"

2 years ago

Google review