Domino's Pizza West Coast Reviews & Testimonials

2.8 (88)

Reviews: 88


5
28%
4
15%
3
9%
2
2%
1
45%

43% of customers would recommend Domino's Pizza West Coast

  Showing 1 star reviews only  

Sanka Rasnayaka

Sanka Rasnayaka star-alt star-alt star-alt star-alt star-alt

"Ordered 3 hours ago, still not processed. Terrible service."

a year ago

Google review

dian lestari

dian lestari star-alt star-alt star-alt star-alt star-alt

"TERRIBLE. Doesn’t even worth one star. I wish I could give minus rating. Their 30-min delivery guarantee is basically a scam! Ordered online from West Coast branch at 5+pm to avoid rush dinner time, it is now 8:15pm and order status is still “preparing”. We cannot cancel the order either. No use of calling, terrible customer service."

a year ago

Google review

Sruthi

Sruthi star-alt star-alt star-alt star-alt star-alt

"Hold time for the customer service hotline is unacceptable, as I was on hold for at least 15-20 minutes each time I called and had no other way to contact them about my order which was not delivered. The way that they apparently need to contact your number before even attempting delivery is also frustrating. After finding out from customer service (whom I w..." Read more

a year ago

Google review

명예루랑단

명예루랑단 star-alt star-alt star-alt star-alt star-alt

"Terrible experience. Had paid money for takeaway and went to the store right on time, but the store was closed and the door was locked; I wanted to talk to the store manager but she just signaled to me that the store was closed and didn’t even bother to listen to me, and at last waved me off. Will never visit again."

a year ago

Google review

saltyspin Chrome

saltyspin Chrome star-alt star-alt star-alt star-alt star-alt

"Saw the staff use bare hands to grab fallen food on the floor, put it back in the box and had the cheek to ask me if he should prepare a new box. So if I say no need, is he going to give me the dirty food? Where's the hygiene?! Disgusting. Domino's should look into this outlet. Check the cctv for proof."

a year ago

Google review

J Sonia

J Sonia star-alt star-alt star-alt star-alt star-alt

"Ordered online at 7:18pm, they sent the pizza at 11:25pm when all of us has gone to bed. If u read this before ordering for delivery, think twice."

a year ago

Google review

Carolyn Ng

Carolyn Ng star-alt star-alt star-alt star-alt star-alt

"pizza did not come at 9.53pm its 11.33pm and the outlet is closed..... haven't got the food!!!! wsbcedhfvk"

a year ago

Google review

Purpolé

Purpolé star-alt star-alt star-alt star-alt star-alt

"i wish i could give 0 stars never order from this place as i am still waiting for my delivery for over 3 hours with 0 updates unable to cancel and calls and support not going through"

a year ago

Google review

勇者侍

勇者侍 star-alt star-alt star-alt star-alt star-alt

"話になりません。"

a year ago

Google review

Felicia Quek

Felicia Quek star-alt star-alt star-alt star-alt star-alt

"forever preparing and can't check nor cancel. It is like a scam that scam your money and time. Can forget domino's pizza. not even a star"

a year ago

Google review

Tiger Miyaw

Tiger Miyaw star-alt star-alt star-alt star-alt star-alt

"This branch doesn’t even deserves 1 star. Ordered before 9PM and 1.5 hours later, there’s no updates about my order. Can’t reach the hotline, please refrain from ordering from Domino’s Pizza."

a year ago

Google review

tjrrjs

tjrrjs star-alt star-alt star-alt star-alt star-alt

"Ordered delivery. When it arrived no phone call or anything Very disappointed"

2 years ago

Google review

adelinewy leong

adelinewy leong star-alt star-alt star-alt star-alt star-alt

"Super bad experience, online delivery request for 11.30am, call customer service no response. No status update as well. Only received the food 12.45pm with no apologies."

2 years ago

Google review

Yue lun

Yue lun star-alt star-alt star-alt star-alt star-alt

"ordered genshin impact pizza at counter, was told to wait for 1hour. so i waited but then they missed out my order so i have to wait much longer again. poor service attitude as he was very reluctant to take my order"

2 years ago

Google review

Rachel C

Rachel C star-alt star-alt star-alt star-alt star-alt

"Extremely disappointed with the service. Made a order for pizza delivery hours in advance, ended up waiting more than two hours for pizza that never arrived. Because of this, it ruined the whole family dinner experience. It was frustrating because I was unable to get through to customer service to check on the order status. Eventually cancelled the order an..." Read more

2 years ago

Google review

Christine Sim

Christine Sim star-alt star-alt star-alt star-alt star-alt

"Very very poor services. U go inside to order pizza. No one seem to bother to come out to take yr order. Too bad, I have to walk without order. Their staffs don't care"

2 years ago

Google review

ee lee lim

ee lee lim star-alt star-alt star-alt star-alt star-alt

"Ordered at 9:35pm, and the food came at 11:10pm. Unacceptable order. Food was taken back for refund. Took days to proceed with the refund. Will not order from here again."

2 years ago

Google review

Ralph McRalphie

Ralph McRalphie star-alt star-alt star-alt star-alt star-alt

"Disappointed my pizza didn't arrive three hours after ordering it at 3pm. I don't think they have enough staff, or aren't paying high enough wages to attract staff. It's going to take me 7 days to get a refund. Won't order again."

2 years ago

Google review

Rhonda C

Rhonda C star-alt star-alt star-alt star-alt star-alt

"Online delivery was running late, customer service was unresponsive and did not cancel the order. Pizza arrived 2 hours later, was cold and tasteless, and no voucher to compensate for late delivery as advertised."

3 years ago

Google review

Samantha Guo

Samantha Guo star-alt star-alt star-alt star-alt star-alt

"Dominos has always stood by its promise of delivery within 30 mins but we were disappointed with a 2hr delivery time. Further, Dominos promise that if they were late, they would compensate with pizza vouchers which we received nothing. The phone service was also not of standards, putting you on hold for more than 30 mins to get to an agent who would put you..." Read more

3 years ago

Google review

Gold Winner

Gold Winner star-alt star-alt star-alt star-alt star-alt

"Since opened till now, cash free system hardly progressing in your outlet here’s even the staff keeps provided the same answer said Management’s on the way soon."

3 years ago

Google review

Amelia Peh

Amelia Peh star-alt star-alt star-alt star-alt star-alt

"Delivery took more than 3 hours"

3 years ago

Google review

Lovindu Bandara

Lovindu Bandara star-alt star-alt star-alt star-alt star-alt

"The versts experience in pizza. Topping at only one place not prepare gently.."

3 years ago

Google review

Haziq Freeman

Haziq Freeman star-alt star-alt star-alt star-alt star-alt

"No professionalism with customer"

3 years ago

Google review

Prabhleen Kaur

Prabhleen Kaur star-alt star-alt star-alt star-alt star-alt

"The most pathetic service on phone where they keep you waiting. Please do not give empty promises to customers and say that you are the leading pizza delivery company when you surely NOT!!! First of all, the coke I ordered did not even come with the pizza I ordered. Second of all, when the pizza arrived it looked messy as the prawns and other ingredients wer..." Read more

3 years ago

Google review