Domino's Singapore All outlets Reviews & Testimonials

3.4 (3,308)

Reviews: 3,308


5
37%
4
19%
3
12%
2
5%
1
26%

56% of customers would recommend Domino's Singapore All outlets

  Showing 2 star reviews only  

Siu Yung Lu

Siu Yung Lu star-alt star-alt star-alt star-alt star-alt

"Pizzas I had ordered were 1 hour and 15 minutes late from the ETA. It took a total of 2 hours and 15 minutes to reach. How is this level of service acceptable?"

2 years ago

Google review

Ivan SD

Ivan SD star-alt star-alt star-alt star-alt star-alt

"As others mentioned, good pizza but horrific service. Front desk cashiers untrained. Make sure you remind them to give you a free pizza voucher if order is late (company policy)."

2 years ago

Google review

Desmond Soon

Desmond Soon star-alt star-alt star-alt star-alt star-alt

"Dont order your pizza during peak season like xnas eve, you will not get freshly baked by the time it's your turn to collect. I ordered online, collection supposedly 6:45pm. I queued and waited till 7:15pm outside the door. By the time they called my name for collection, my pizza no longer feeling hot like fresh from oven anymore."

2 years ago

Google review

Ed J

Ed J star-alt star-alt star-alt star-alt star-alt

"Pizzas was good as per standard. However I did order in advanced was told to wait a further 20 mins when i arrived 5 mins before collection time. Now, the chicken side (not yet eaten) cost 8 dollars (rounded up), and it does not seem to rival taiwan xxl, zinger, 2 pcs chicken, 1 dozen ban mian fried dumplings, mac burger. Can a staff tell me the chicken side..." Read more

2 years ago

Google review

Bruce

Bruce star-alt star-alt star-alt star-alt star-alt

"Decent shop but the order preparation takes way too long. More than half an hour."

2 years ago

Google review

Fuad Rsl

Fuad Rsl star-alt star-alt star-alt star-alt star-alt

"Ordered and was told that order will arrived at the stipulated time, but when I called to enquire about my order status, the CS informed that she's unable to get through the call. She told me that she'll call me back. After about 3 to 5 min later CS called back and said that my order will be ready in 1 and the half hour. They insisted that when I ordered, th..." Read more

3 years ago

Google review

Lee

Lee star-alt star-alt star-alt star-alt star-alt

"Erm paid extra $9 for this prawn sensation topping, cost like $0.75 per prawn. That’s more like “feeling rich” sensation. And this is an extra large pizza. But the sauce is quite good."

3 years ago

Google review

Fun Family

Fun Family star-alt star-alt star-alt star-alt star-alt

"I had to wait quite awhile (about 30 minutes) for just 2 personal pizzas. and when I checked through the food they handed to me I realised that one of my food items were missing! I asked for it and then made me wait another 15 minutes just to get 6 pieces of mini crunchies!!"

3 years ago

Google review

Carol Li

Carol Li star-alt star-alt star-alt star-alt star-alt

"I ordered online the day before for self pickup but i had to wait for an extra 40 mins for my order. They are incredibly short staffed. Not a good experience. Will not visit again."

3 years ago

Google review

Justin

Justin star-alt star-alt star-alt star-alt star-alt

"Good pizza, affordable prices. Personally love Classified Chicken. However, the wait times at this branch is ridiculous. There has been multiple times where I have set a pick up time, and it was always not ready, in fact exceeding the quoted max wait of 15 mins. For those that have experienced a >15 min wait/delay for a set pick up time, do note you can act..." Read more

3 years ago

Google review

PC

PC star-alt star-alt star-alt star-alt star-alt

"Service bad n slow maybe too many order. Inside is not bright enough"

3 years ago

Google review

Lily Tachibana

Lily Tachibana star-alt star-alt star-alt star-alt star-alt

"The back door was open so you can see that it is a bit dirty. The place is really small also. The staff there are quite nice as I went to pick up my pizza early but they still give me coupons because I have to wait. I'm not sure it is only this shop or it is just domino but I bought 2 regular size pizza. It is so small and thin. I won't be buying from domi..." Read more

3 years ago

Google review

Jet Ho

Jet Ho star-alt star-alt star-alt star-alt star-alt

"Ask to wait outside of the shop, but never informed to collect or never called up for the receipt number to notify customer, and just leave the pizza on the shelf until customer to take the initiative to go in to the shop and ask about the order for waiting nearly 30mins out side the shop, should improve on this.."

3 years ago

Google review

Cameron Yaw

Cameron Yaw star-alt star-alt star-alt star-alt star-alt

"Ordered online for pick up 30min later. I arrived 10min later. No organisation of front counter even though self-collection was the preferred option of a lot of customers. Was told to wait outside due to COVID restrictions, but until I went inside to ask for the status of my order, no one bothered to check what I was waiting for. To top it of, the prepara..." Read more

3 years ago

Google review

Lisha Mogan

Lisha Mogan star-alt star-alt star-alt star-alt star-alt

"Slow service which had me waiting for an hour when they had told me 30 minutes waiting time. When my order was ready I had to ask for it. The guy wasn't too pleased when I had pointed out that he hadn't given me my order when it was ready."

3 years ago

Google review

Jufri Ahmad

Jufri Ahmad star-alt star-alt star-alt star-alt star-alt

"We ordered delivery and the regular pizza and garlic bread wasnt even cut for us. Furthermore they did not give us any parmesan cheese packet. There were also issues during delivery but i wont expand on it."

3 years ago

Google review

Josephine Ong

Josephine Ong star-alt star-alt star-alt star-alt star-alt

"This is an Islamic pizza restaurant so please don't expect anything outside the menu. Ordered a Hawaiian personal 6-inch pizza according to their popularity list. It's chicken with pineapple. Was told to go back to collect 15 mins later. I found a seat outside a clinic. 15 mins later, the staff came out to look for me and handed over the pizza. I didn't exp..." Read more

3 years ago

Google review

Jia En

Jia En star-alt star-alt star-alt star-alt star-alt

"Delivery over 30mins late"

3 years ago

Google review

Jerold S

Jerold S star-alt star-alt star-alt star-alt star-alt

"Super long waiting time, even for people who queued for takeaway"

3 years ago

Google review

Xyza Kiocho

Xyza Kiocho star-alt star-alt star-alt star-alt star-alt

"The place is nice and clean. The ambiance is peaceful too. Male staffs are very friendly and approachable. But one female staff is very rude and showed some bad attitude. We just want to confirm our order and asked the guy who served us, but she scolded the guy and showed rudeness. Her attitude changed tha good ambiance into bad."

3 years ago

Google review

Ang Boon Hiong

Ang Boon Hiong star-alt star-alt star-alt star-alt star-alt

"Normally going down to the actual outlet, when customers just set foot into the shop, they will be told that the waiting time for any pizza size will be an hour to 1.5 hours of waiting time which is so long. Tried using the grab app to see the timing stated there which is required for pick up, it states 20 mins. So will the timing stated there be a accurate..." Read more

3 years ago

Google review

Nurul Key

Nurul Key star-alt star-alt star-alt star-alt star-alt

"Sangat suka"

3 years ago

Google review

L H Lim

L H Lim star-alt star-alt star-alt star-alt star-alt

"Order said 6:41 pm pickup but order still in queue. Order estimated to be ready at 8:15 pm. Very bad ordering system / website. Creating a lot of frustrated customers. Staff very apologetic and friendly though. Don’t place order on weekend mealtimes, my advice."

3 years ago

Google review

Natasha Seraphina Gomez

Natasha Seraphina Gomez star-alt star-alt star-alt star-alt star-alt

"First time patronizing this outlet as i was around area & tasked with getting dinner for the family. Convinced parents to try Dominoes for a change, promising it is nice but boy was I disappointed... Cinnastix came without the white dipping sauce, my Spinach & Feta($7.90) was 4 pathetic looking, narrow slices of bread lacking ingredients....I know it is th..." Read more

3 years ago

Google review

Alice Lee

Alice Lee star-alt star-alt star-alt star-alt star-alt

"Raw dough and burnt filling. It's not tasty."

3 years ago

Google review