Domino's Singapore All outlets Reviews & Testimonials

3.4 (3,308)

Reviews: 3,308


5
37%
4
19%
3
12%
2
5%
1
26%

56% of customers would recommend Domino's Singapore All outlets

Maria Lim

Maria Lim star-alt star-alt star-alt star-alt star-alt

"Ordered a take away 2 for $22, classified chicken was a tad bit cheesy for my liking. Could do with some quality control."

a year ago

Google review

Akash Perera

Akash Perera star-alt star-alt star-alt star-alt star-alt

"Only 1 staff member to cook, clean, take money, and everything! It takes hours even after ordering online (after delivery time has passed)"

a year ago

Google review

Henrik

Henrik star-alt star-alt star-alt star-alt star-alt

"Got my pizzas online. Told me to collect at a time given by Dominos. When I showed up, the pizzas are not ready yet and the staff told me to wait another 20 mins."

a year ago

Google review

Tan Jayden

Tan Jayden star-alt star-alt star-alt star-alt star-alt

"Ordered via grabfood which indicate 30-40mins, waited almost 2hrs, best part I've to drive down to outlet to check on my order as the hotline took 30mins without picking up call... never again...."

a year ago

Google review

Sarah Brooks

Sarah Brooks star-alt star-alt star-alt star-alt star-alt

"At the time of writing, I have been waiting for my order for over 1.5hrs and the status had just changed from Preparing to Baking stage, according to the GPS tracker. Still waiting for Quality Check before Out for Delivery. The Dominos' Hotline is unmanned - was on-hold for 20mins until I gave up. This is by far the worst experience I've had with a Dominos o..." Read more

a year ago

Google review

Charles Lau

Charles Lau star-alt star-alt star-alt star-alt star-alt

"Ordered at 730pm, it’s 9pm and I’ve been on the help line for over 30 minutes. Have no idea why this is so badly managed."

a year ago

Google review

Eliott Meierhofer

Eliott Meierhofer star-alt star-alt star-alt star-alt star-alt

"Waited 1h30 for food, then called to check on ETA, was told it would take another 1h to prepare two pizzas. Initial ETA when ordering was 40mn.. very poor service."

a year ago

Google review

kok chai toh

kok chai toh star-alt star-alt star-alt star-alt star-alt

"Needs to wait"

a year ago

Google review

chuck mercer

chuck mercer star-alt star-alt star-alt star-alt star-alt

"Placed my order at 6:59pm, suppose to be delivered before 7:59pm. Currently 8:49pm no pizza yet. Many others seem to experience similar problem when ordering from this outlet. Hmm when will the pizza arrive? Will update when it arrives Update Pizza arrived at 9:10pm."

a year ago

Google review

Farrianna M R

Farrianna M R star-alt star-alt star-alt star-alt star-alt

"Ordered at 7pm.. expected pizza to be be delivered is at 8pm.. but 8.15pm.. no pizza.. called your call centre.. after 25 mins then can get through.. only to be informed that the Kovan outlet.. has 15 orders ahead of us that has not been prepared yet.. why can’t the manager call and inform us of the delay? Very bad management!!!"

a year ago

Google review

CH

CH star-alt star-alt star-alt star-alt star-alt

"Ordered via grab and waited over an hour. No updates to delivery status and Grab couldn’t do anything about it because dominos arrange their own delivery. Will we ever get our pizza? Guess not."

a year ago

Google review

Ram Pillay

Ram Pillay star-alt star-alt star-alt star-alt star-alt

"Ordered directly from their website and waited 2 hours, food was late. Called them after being on hold for over 15 minutes, was told it'll take another hour and a half for the food to arrive. Cancelled the order, will never be ordering from Dominos ever again. I can bake my own pizza faster, even after factoring the time to go get ingredients."

a year ago

Google review

Syakina Jumali

Syakina Jumali star-alt star-alt star-alt star-alt star-alt

"Ordered picked up in advance and was supposed to be guaranteed in 15 minutes, however order was only given at 1hour. pick up shld be 5.41pm but was only given on 6.40pm. Not only that, staff did not update me on the status of my order despite me standing there. After i received my pizza, there was no apology. Futhermore, one of the staff’s friend gotten thei..." Read more

a year ago

Google review

Dr Raghavendra K. Sharaph

Dr Raghavendra K. Sharaph star-alt star-alt star-alt star-alt star-alt

"Don’t ask for a pizza. They don’t like that word here. The guy who takes the order was very grumpy. Didn’t like anyone ordering food."

a year ago

Google review

Sanka Rasnayaka

Sanka Rasnayaka star-alt star-alt star-alt star-alt star-alt

"Ordered 3 hours ago, still not processed. Terrible service."

a year ago

Google review

dian lestari

dian lestari star-alt star-alt star-alt star-alt star-alt

"TERRIBLE. Doesn’t even worth one star. I wish I could give minus rating. Their 30-min delivery guarantee is basically a scam! Ordered online from West Coast branch at 5+pm to avoid rush dinner time, it is now 8:15pm and order status is still “preparing”. We cannot cancel the order either. No use of calling, terrible customer service."

a year ago

Google review

Sruthi

Sruthi star-alt star-alt star-alt star-alt star-alt

"Hold time for the customer service hotline is unacceptable, as I was on hold for at least 15-20 minutes each time I called and had no other way to contact them about my order which was not delivered. The way that they apparently need to contact your number before even attempting delivery is also frustrating. After finding out from customer service (whom I w..." Read more

a year ago

Google review

John Joseph Raphael

John Joseph Raphael star-alt star-alt star-alt star-alt star-alt

"Ordered delivery around 7+pm now 9.30pm and was told to wait for abt 30+ more minutes atrocious service"

a year ago

Google review

nur amirah

nur amirah star-alt star-alt star-alt star-alt star-alt

"Horrible experience. Waited for almost 2 and half hours and my pizza is still not here. Called customer service and have been waiting for 15mins and have yet to answer as well."

a year ago

Google review

jeremy tan

jeremy tan star-alt star-alt star-alt star-alt star-alt

"Worst possible experience with this outlet and Grab. Food will never reach you and the outlet is unreachable via phone. Horrible."

a year ago

Google review

명예루랑단

명예루랑단 star-alt star-alt star-alt star-alt star-alt

"Terrible experience. Had paid money for takeaway and went to the store right on time, but the store was closed and the door was locked; I wanted to talk to the store manager but she just signaled to me that the store was closed and didn’t even bother to listen to me, and at last waved me off. Will never visit again."

a year ago

Google review

Kong Kah Chee

Kong Kah Chee star-alt star-alt star-alt star-alt star-alt

"Had bad experience with the 4x cheezy explosion pizza. The pizza has no taste at all!!! I have to go fairprice to buy a chilli sauce to continue my meal. :)"

a year ago

Google review

章銘恒

章銘恒 star-alt star-alt star-alt star-alt star-alt

"disgusting, I placed order at 7 and the promised delivery time is 7:35, and now it's 8:05, the order is still `preparing` even not `baking` while I'm using `sorry I'm late voucher` for last time 3 hrs late delivery nice try, dominos wouldn't trust again"

a year ago

Google review

Bharat Sharma

Bharat Sharma star-alt star-alt star-alt star-alt star-alt

"I ordered my Pizza at 7:58 am and was tracking the same. The order was in Quality testing stage. Then I received a call from the Dominos Holland village Branch at 9:25 PM ( 1:30 hours Later!!!) that they would not be able to deliver the order! We didn't get the food and we didn't receive the refund as well I have been trying to reach out to the branch for..." Read more

a year ago

Google review

Derick Hilario

Derick Hilario star-alt star-alt star-alt star-alt star-alt

"ordered the 4 cheese pizza! it was fresh and delicious! too bad they don't offer other beverages other than coca cola softdrinks/sodas... pizza was ready out by 10 minutes!"

a year ago

Google review