Downtown Eyecare and Optical Reviews & Testimonials

5 (236)

Reviews: 236


5
97%
4
2%
3
1%
2
0%
1
0%

99% of customers would recommend Downtown Eyecare and Optical

  Showing 5 star reviews only  

Zoe Pogrelis

Zoe Pogrelis star-alt star-alt star-alt star-alt star-alt

"First of all, DearDoc is a company with "heart." My family's practice has been using their web design and other services for almost 2 years. The ease with which their system works is great when Docs like myself don't have hours a day to sort through new patient leads. Their website design team also creates lovely, user friendly sites. But, most importantly,..." Read more

2 years ago

Google review

Westin Flood

Westin Flood star-alt star-alt star-alt star-alt star-alt

"Dear Doc is the best! They have been managing my chat and website for a number of years. I just finished a check-in call with them, and we've received an average of 17 new patients per month this past year for our optometry office. With so much going on in the office, it's nice to know I can sit back and let them handle this side of the practice"

2 years ago

Google review

Colby Stein

Colby Stein star-alt star-alt star-alt star-alt star-alt

"Love working with DearDoc! Always answered my calls whenever I needed assistance. Jordan has been a huge help to my entire team as he worked with many of us to be sure we were all on the same page every step of the way! Would highly recommend DearDoc!!"

2 years ago

Google review

Shahnaz Formoli

Shahnaz Formoli star-alt star-alt star-alt star-alt star-alt

"Lorely is an absolute asset for Dear Doc She has so much keen knowledge in the field very down to earth committed to excellence customer service I appreciate her level of professionalism and responsibility and effort to make me understand more about. thank you Lorely! and I sure recommend Dear Doc."

2 years ago

Google review

Karen Temple

Karen Temple star-alt star-alt star-alt star-alt star-alt

"Seetaeye staff are very kind and outgoing. Their individual treatment makes you feel like you are their only patient. My recent eye care involved Cataracs and lens implants both eyes. I wish I had done this surgery many years ago. Thank you Dr. Modi for your knowledge in this field. Your staff is well trained, kind and understanding of your patients need..." Read more

2 years ago

Google review

David M. Kaffey, DDS

David M. Kaffey, DDS star-alt star-alt star-alt star-alt star-alt

"Great customer service and a wonderful company to work with"

2 years ago

Google review

Jeffrey Cooper

Jeffrey Cooper star-alt star-alt star-alt star-alt star-alt

"Love DearDoc! The AI chat on my website if phenomenal and my own reviews have improved from pretty good to great!"

2 years ago

Google review

Catherine Pike

Catherine Pike star-alt star-alt star-alt star-alt star-alt

"We have used Dear Doc for 2 years and they have served as well."

2 years ago

Google review

Jason Ulisse

Jason Ulisse star-alt star-alt star-alt star-alt star-alt

"DearDoc has greatly enhanced my business performance. Using their A.I. chatbot has allowed my website to engage potential patients answering common questions they may have saving time when the new patients contact my office directly to schedule their evaluation. Jamie over at DearDoc provides great customer service as we review our results and make whatever..." Read more

2 years ago

Google review

Robert Hogan

Robert Hogan star-alt star-alt star-alt star-alt star-alt

"Our office at West Pacific Dental Group, have had great success with DearDoc. It's easy to manage conversations with our patients and organize appointments. This is a great company!"

2 years ago

Google review

Alpan Staff

Alpan Staff star-alt star-alt star-alt star-alt star-alt

"Great job fielding calls and inquiries, the automated system works well and we have had lots of success with it. We can't cover all questions 24/7 but with dear doc we have full time coverage. Thanks"

2 years ago

Google review

Angela Wong

Angela Wong star-alt star-alt star-alt star-alt star-alt

"We've been using DearDoc to help manage our website! I like how convenient it is and the great content they put out for us each month that is relevant to our healthcare office."

2 years ago

Google review

Jasmin Juarez

Jasmin Juarez star-alt star-alt star-alt star-alt star-alt

"DEAR DOC IS FANTASTIC, MY OFFICE LOVES USING THIS PROGRAM"

2 years ago

Google review

Lorraine Lewis

Lorraine Lewis star-alt star-alt star-alt star-alt star-alt

"We had a lot of traffic to our website but no way to follow up with prospective patients. Dear Doc helped prospective patients communicate directly with our office so we could reach out to them and set up an appointment. I would recommend this to any office that is trying to generate new patients."

2 years ago

Google review

dr. carrie giuliano

dr. carrie giuliano star-alt star-alt star-alt star-alt star-alt

"Since using DearDoc, we have been able to reach more potential patients and give our patients 24/7 access to contact us. I would definitely recommend them for your practice!"

2 years ago

Google review

Amanda Trexler

Amanda Trexler star-alt star-alt star-alt star-alt star-alt

"DearDoc has been a very useful resource for our business. The staff is gracious, prompt and helpful. Our clients appreciate the information available and abilities to navigate through their inquiries with ease. We have been very lucky to have established a relationship with a company who is willing to go above and beyond for our needs. Thank you for all tha..." Read more

2 years ago

Google review

gloria stephanie enriquez

gloria stephanie enriquez star-alt star-alt star-alt star-alt star-alt

"Excellent product when not in the office that still gives a personal touch. Interactive voicemail / website bot that during business hours or after hours gives an extra electronic way of communicating instead of the traditional phone in communication."

2 years ago

Google review

Jenni Meister

Jenni Meister star-alt star-alt star-alt star-alt star-alt

"South Mountain Family Practice has been using DearDoc for two year to enhance our online presence, assist patients with online appointment scheduling and text appointment reminders. DearDoc has improved our office reviews which as resulted in acquiring new patients. Highly recommend."

2 years ago

Google review

Mark Gutt

Mark Gutt star-alt star-alt star-alt star-alt star-alt

"Have used DearDoc for the last 20 months. I am very happy with the website they helped me create and host. It pleases me when I get compliments from our patients about the website and its ease of navigation and content. Lorely, Natalia, and their staff are very receptive to any comments or changes needed and act quickly upon them. Thank you DearDoc!!! Dr...." Read more

2 years ago

Google review

J Sung

J Sung star-alt star-alt star-alt star-alt star-alt

"Jimmy has been my contact at DearDoc and has been fantastic. He helps me spot issues in my website and listing, helps me to get them fixed up and has provided extra services to help me get up to speed. I really appreciate the hard work he does and his timeliness in getting everything done."

2 years ago

Google review

The Chiropractor

The Chiropractor star-alt star-alt star-alt star-alt star-alt

"This has been a great service! Patients love it. I get at LEAST 4-6 new patients a week effortlessly"

2 years ago

Google review

William Molesky DC FIAMA

William Molesky DC FIAMA star-alt star-alt star-alt star-alt star-alt

"Spoke Alex Wolfe today regarding Dear doc. Awesome and very professional ( AI integration for your practice). Love web chat and ability to answer patients questions within secs ."

2 years ago

Google review

Vlad Gendelman

Vlad Gendelman star-alt star-alt star-alt star-alt star-alt

"My practice had a good experience using DearDoc. The automated bot helps to answer patients' basic questions before they end up calling my office which frees up my front desk staff to handle more complicated matters."

2 years ago

Google review

Edward Peters

Edward Peters star-alt star-alt star-alt star-alt star-alt

"Excellent addition to our web-presence with DearDoc live chat as an option for patients. Cutting edge feel."

2 years ago

Google review

Dennis O’Connor

Dennis O’Connor star-alt star-alt star-alt star-alt star-alt

"I was recently introduced to a very successful digital marketing company named DearDoc. I spoke with their Director Alex Wolfe and I was very impressed with their technology, especially their A.I. chat bot. I'm too late in the game professionally to build my practice up with more patients but I think that for anyone looking to grow, I believe they have extr..." Read more

2 years ago

Google review