Downtown Eyecare and Optical Reviews & Testimonials

5 (236)

Reviews: 236


5
97%
4
2%
3
1%
2
0%
1
0%

99% of customers would recommend Downtown Eyecare and Optical

Robert Kayal

Robert Kayal star-alt star-alt star-alt star-alt star-alt

"Jordan and his team at DearDoc are such a pleasure to deal with. They are the most professional and incredibly efficient, as well! We have been working with him and his team at DearDoc for years and couldn't be happier with their service and responsiveness. Nothing is ever a problem. It's so nice, in this day and age, to work with such pleasant and produ..." Read more

a year ago

Google review

Joel Cochran

Joel Cochran star-alt star-alt star-alt star-alt star-alt

"Very happy with the Deardoc platform and our Customer Success Manager, Jordan, is amazing! He is professional, knowledgeable, and responsive. He has learned to “think” the way our company does and even can anticipate our next move. We are thoroughly impressed with the attention given to us by Jordan, and with the Deardoc service as a whole!"

a year ago

Google review

Debi Enokian

Debi Enokian star-alt star-alt star-alt star-alt star-alt

"Customer service was great. They answered all my questions and sent me all the information that I need for my records thhe same day."

a year ago

Google review

Kelsey Harden

Kelsey Harden star-alt star-alt star-alt star-alt star-alt

"DearDoc has been amazing for our business and patients. I have not one complaint with this service. Roy and Martin were great to work with and always happy to help. Each check-in we would have was so informative of our practice and how we were growing. This system is great to bring new patients to your business."

a year ago

Google review

Anthony Usera Power of Chiropractic

Anthony Usera Power of Chiropractic star-alt star-alt star-alt star-alt star-alt

"Gotta love these guys. They are the heart and soul of your website, so it helps to have good people who 1. speak English well 2. get to know your needs 3. Make things happen in a timely manner"

a year ago

Google review

Kathy P.

Kathy P. star-alt star-alt star-alt star-alt star-alt

"I just wanted to share that it is worthwhile to take the opportunity and explore the wonderful possibilities of what Dear Doc and Carmelo can provide for one's medical practice. I can not thank Carmelo enough for the time he spent with me on the phone, the comprehensive thoroughness of explaining and demonstrating the different options to enhance and grow o..." Read more

a year ago

Google review

Brent VerHeecke

Brent VerHeecke star-alt star-alt star-alt star-alt star-alt

"The company is very professional and knowledgeable. They are very motivated to share their product. We have seen many new patients due to AI technology provided by DearDoc on our website. My only complaint is the cost of the service. It just seems like the cost is to great for the overall return when there are other products that we can utilize that off..." Read more

a year ago

Google review

Ben Fluegge

Ben Fluegge star-alt star-alt star-alt star-alt star-alt

"Raul quickly fixed our issue and was courteous and professional! Great experience! Thank you Raul"

a year ago

Google review

Amy Sheppard

Amy Sheppard star-alt star-alt star-alt star-alt star-alt Verified customer

"I can not say enough good things about the practice. Efficient and attentive front office staff. Thorough, thoughtful and really on-target medical care. Would recommend them to anyone!"

a year ago

Amy Sheppard

Amy Sheppard star-alt star-alt star-alt star-alt star-alt Verified customer

"Visited Downtown Eyecare recently with a painful eye infection and had a wonderful experience from start to finish. The staff here are very nice and helpful which is a breath of fresh air. I did not wait long to see Dr. Harnos. My visit with him was very pleasant. He took the time to explain his findings in detail with me and made sure all my questions were..." Read more

a year ago

Johnie Fredman

Johnie Fredman star-alt star-alt star-alt star-alt star-alt

"Garrett Wrenn has been great to work with. Dear Doc has consistently provided us with leads through out website and Garrett does all he can to help his clients be successful. Highly recommended."

a year ago

Google review

Michael Cutler, M.D.

Michael Cutler, M.D. star-alt star-alt star-alt star-alt star-alt

"This team is superior at communicating the simple steps for non-IT professionals to build the products of connectivity in order to bring patients to our growing practice. Thank you to each one…from sales team (Daniel) to onboarding specialist (Arnoldo) to design specialist (Mane) to customer success manager (Colin)!"

a year ago

Google review

Ryan Roberts

Ryan Roberts star-alt star-alt star-alt star-alt star-alt

"Dr. Joe was great to work with."

a year ago

Google review

NBA JQ

NBA JQ star-alt star-alt star-alt star-alt star-alt

"This is a great integration of technology into a medical practice. In some ways, I feel like I have another employee ready to serve my community and engage with potential future patients. The engagement to the patient is timely and appropriate and allows us to generate new patient referrals. The support team was extremely responsive in the set up an integrat..." Read more

a year ago

Google review

Cody Whiddon

Cody Whiddon star-alt star-alt star-alt star-alt star-alt

"Very easy to integrate into our practice, and Martin made the training super simple and straightforward. Highly recommend for practices looking for ways to take pressure off the front desk or generate more patient interest."

a year ago

Google review

Alicia Goodman

Alicia Goodman star-alt star-alt star-alt star-alt star-alt

"Dear doc has been extremely helpful in getting me set up with a performing website and has earned my trust for marketing as well. The review generator is great!"

a year ago

Google review

Louis Meyer

Louis Meyer star-alt star-alt star-alt star-alt star-alt

"We've been using DearDoc at our practice for a couple years now. Ashley has been very helpful throughout the process and is great about helping us understand everything!"

a year ago

Google review

Aaron Speirs

Aaron Speirs star-alt star-alt star-alt star-alt star-alt

"Great service sales call"

a year ago

Google review

Josh Gentile

Josh Gentile star-alt star-alt star-alt star-alt star-alt

"Ever since DearDoc was implemented in our office, it has been nothing but advancements and effectiveness in our success with patient engagement. Specifically Damone and Sean have been the BEST to work with. These two have been so assistive, helpful, insightful, fun, and genuine. I truly would recommend DearDoc to any practice wanting to become more versatile..." Read more

a year ago

Google review

Andrew Morrow

Andrew Morrow star-alt star-alt star-alt star-alt star-alt

"So far, I've had a great experience with Dear Doc. The staff has been very attentive to the unique needs of my psychiatry practice, and I have found the service to be a great alternative to Zoc Doc which has gotten very shady with the way they do their billing. The portal has been a little buggy, which is why I'm not giving a full 5 stars, but I expect tho..." Read more

a year ago

Google review

Tim Eng

Tim Eng star-alt star-alt star-alt star-alt star-alt

"I just got through the onboarding process with DearDoc and I am very excited to have them on my team! Led by their onboarding specialist, Martin Rodriguez, the process was seamless. He made some great suggestions that I hadn't thought about regarding interacting with new patients via their HIPAA-compliant chat. I am looking forward to having DearDoc help me..." Read more

a year ago

Google review

Rebecca Rotter

Rebecca Rotter star-alt star-alt star-alt star-alt star-alt

"Ashley has been very helpful in familiarizing me with all the ins and out of the Dear Doc program. I am happy to have her as my rep."

a year ago

Google review

Doreen Pham

Doreen Pham star-alt star-alt star-alt star-alt star-alt

"Deardoc is always there to assist with a fast response. Raul was able to assist me within 2 minutes."

a year ago

Google review

Travis Wade

Travis Wade star-alt star-alt star-alt star-alt star-alt

"I've had the pleasure of getting the team at DearDoc to help implement a new website, the AI chat feature and some additional products to help grow my business. After 12 years of running my consulting company, I can say that I've never been more excited to focus on the business development and utilize these great tools and have the DearDoc and DearPro team..." Read more

a year ago

Google review

Shannon Kluppel

Shannon Kluppel star-alt star-alt star-alt star-alt star-alt

"Awesome technology that has improved patient communications and health."

a year ago

Google review