OMAR CHAHIN
Jean Lawrence
"Very helpful. Nice workers."
a year ago
Amy Kouba
"Friendly staff, samples laid out in an easy way to view which is vastly superior to the home improvement stores, samples can be obtained immediately and a lot of stock on site. We had several rooms of carpet done here as well."
a year ago
Dennis Comtois
"Lots of styles here go look"
2 years ago
Chad Wiggins
"Large selection always getting new stuff"
2 years ago
Tracy McClory
"Go to this place for huge remnants! Friendly people and soooo many choices. Lots of 12 X 15 sizes or close to it."
2 years ago
Ray Zaffino
"Had flooring put in by FCA. Installer did a nice job but I payed FCA to move washer and dryer. I recently had a hip replacement. They sent one guy over and he scratched my dryer up and doorway. I had to help him move washer putting myself in danger of hurting myself. I called FCA and was told the sales person was not in and she would get my message about dam..." Read more
2 years ago
cindy gale
"Horrible experience!! Installers didn't know how to install prefinished floors. Management and owners were unbelievably rude! Definitely would not recommend this company!"
2 years ago
Anthony Crafton
"Good service"
2 years ago
Christopher Dean
"I recently purchased flooring from fca in shorewood for my entire first floor which included lvp flooring and carpeting. I went with fca since they were local and did see positive reviews previously. The lvp flooring was installed but when the end of the job came the installers were ready to leave after putting back my quarter round (shoe molding) without p..." Read more
3 years ago
Boleslaw Kozlowski
"Great selection and very helpful and friendly staff"
3 years ago
Kim Murphy
"Skip is AWESOME!!!"
3 years ago
Gwar 81
"We bought flooring from FCA twice approximately 10 thousand dollars worth. The first time was a good experience. The second time was terrible! We took time off work and made arrangements for our kids and dog for the "Promised" installation date. They delivered the wrong material so we had to take more time off work and get coverage for the kids and family th..." Read more
4 years ago
Andrea Bird
"Very helpful sales associate, Michael. Great selection of tile."
4 years ago
Amy Vander Baan
"Installation was perfect and everyone that we worked with was kind and professional."
4 years ago
Rebecca Craven
"My appointment was between the time spand of 10-12am. No one showed. I got a call from he scheduler saying the installers were leaving their 1st job and were 10 minutes out. No one showed. Then got a call from installer saying he would be there at 3:30. Never showed. 5pm I get a call from the installer "yeah you still want this carpet". They scuffed my newly..." Read more
4 years ago
Regina Littral
"Courtney at FCA, Shorewood, IL has provided stellar customer service! She has went above and beyond what most other companies have done. Courtney actually took the time to deliver samples to my home, saving me the trip. She took my very first inquiry via online chat, and still follows up with great options and alternatives. I have not yet decided on floori..." Read more
4 years ago
Michael Barbour
"Nice people inside, and they are knowledgeable on their products"
4 years ago
Jana Bruen
"Updating 8/2020. We worked with Ashley again and could not have asked for better service. I have already shared her name with others. I highly recommend Ashley and FCA! Ashley was a great help! She really understood what colors we were looking for, what undertones to stay away from, and the overall look we were going for. We are so happy with the color an..." Read more
4 years ago
Gary Townes
"Great selection. Nice people to do business with!"
4 years ago
Scott Farris
"FCA price matched another local store. They provided excellent service and we love our new carpet. Install was quick and easy. Thanks Courtney!"
5 years ago
Kevin Laskowski
"Michael was great! He was very helpful and knowledgeable when I was in the store. The first time I was there I got carpet for our upstairs. Things went so smoothly that I decided to go back there for my basement floor. I called Michael and the next day he was at my house to measure. I let him know what we wanted to get and he gave us a quote right away...." Read more
5 years ago
Jacob L (Chaser499)
"Courtney was wonderful, very courteous and helpful. She helped me get the right carpet and padding for my price point. She also personally worked with scheduling to get my install right away. Then she followed up with a call to ensure everything was done correctly and to my satisfaction. I highly recommend FCA and Courtney to anyone looking for a great deal..." Read more
5 years ago
Jessica Shaw
"The woman who helped me was so friendly and sweet, but the store itself is pricey."
5 years ago
Alan Loucks
"Installers were GREAT...��.very courteous and professional. We love the carpet and got very good pricing. Flexability of install dates was much appreciated. Would recommend to others."
5 years ago
"Great variety of products. Wonderful looking showroom."
a year ago
Endorsal review