FCA OF JOLIET Reviews & Testimonials

4.1 (48)

Reviews: 48


5
67%
4
10%
3
4%
2
4%
1
15%

77% of customers would recommend FCA OF JOLIET

  Showing 1 star reviews only  

Ray Zaffino

Ray Zaffino star-alt star-alt star-alt star-alt star-alt

"Had flooring put in by FCA. Installer did a nice job but I payed FCA to move washer and dryer. I recently had a hip replacement. They sent one guy over and he scratched my dryer up and doorway. I had to help him move washer putting myself in danger of hurting myself. I called FCA and was told the sales person was not in and she would get my message about dam..." Read more

2 years ago

cindy gale

cindy gale star-alt star-alt star-alt star-alt star-alt

"Horrible experience!! Installers didn't know how to install prefinished floors. Management and owners were unbelievably rude! Definitely would not recommend this company!"

2 years ago

Gwar 81

Gwar 81 star-alt star-alt star-alt star-alt star-alt

"We bought flooring from FCA twice approximately 10 thousand dollars worth. The first time was a good experience. The second time was terrible! We took time off work and made arrangements for our kids and dog for the "Promised" installation date. They delivered the wrong material so we had to take more time off work and get coverage for the kids and family th..." Read more

3 years ago

Rebecca Craven

Rebecca Craven star-alt star-alt star-alt star-alt star-alt

"My appointment was between the time spand of 10-12am. No one showed. I got a call from he scheduler saying the installers were leaving their 1st job and were 10 minutes out. No one showed. Then got a call from installer saying he would be there at 3:30. Never showed. 5pm I get a call from the installer "yeah you still want this carpet". They scuffed my newly..." Read more

4 years ago

Michelle Patterson

Michelle Patterson star-alt star-alt star-alt star-alt star-alt

"Tried to get service completed and the installer wasn't certain on how to complete our backsplash. Also, when the floor covering installer came he didn't complete the project and used the incorrect material. I will never use FCA again. Shop around before you use this company. They even charged my card without performing the entire job. Word to the wise."

6 years ago

Amanda Davis

Amanda Davis star-alt star-alt star-alt star-alt star-alt

"I do not suggest using FCA for installation. It took them 5 days after coming to our home to measure to give us an outrageous quote. Other companies give you a quote same day. We had our entire 2900 sq ft house done with the exact same flooring for close to what FCA quoted us for just the first floor. Overpriced installation and slow customer service is my r..." Read more

6 years ago

Vic Bates

Vic Bates star-alt star-alt star-alt star-alt star-alt

"Ridiculous to have to pay them for an estimate."

7 years ago