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217 reviews
4.3/5 average rating
Marcia S.
Beverly Hills, CA
Marcia S.
Beverly Hills, CA
"This company is a total rip off. The homeowners association made all condo owners replace the fireplace system that was there in a condo I own. I rent out the unit and my tenant was an elderly gentleman that had caregivers. NOBODY ever used the fireplaces. When I changed tenants the new tenant complained the condensation made the fire hard to see and it..." Read more
8 years ago
Arne W.
N HOLLYWOOD, CA
"Really? How do these people have so many good reviews? Sure, they are pleasant enough with their small talk, but they will give you a whole list of repairs (half of which aren't necessary) and then charge you a crap load for the work. They gave me an estimate of 1600 (for low-end parts). I ordered the parts (stainless instead of galvanized) and did it my..." Read more
8 years ago
Jen F.
West Hollywood, CA
"If I could give this place zero stars I would. I booked an appointment well in advance and was given a timeframe from 8 AM to 12 PM at 11:30 I received a call saying the inspector was barely to his second job in topanga canyon which couldn't be further from the property which is in Palos Verdes Estates. I just wasted 4 hours of my morning and when I called t..." Read more
8 years ago
E S.
Los Angeles, CA
"Awful professionalism. Rude, unorganized, uncommunicative. I was given a timeframe for an evaluation 10-2 on Thursday . I said I have an appointment at 1:30. So if they come after 1:15 I can't let them in. Ok they said. You'll probably be the first one so closer to 10 anyway. Ok great. Cut to the next day. I called at 10:40 and said I havent heard from yo..." Read more
8 years ago
Scott L.
Los Angeles, CA
"As you can see, I do not write many reviews, but I am so disappointed in this company, I had to write one. My Wife and I are currently in escrow and needed an inspection for the chimney. We looked on Yelp and this company had 78 reviews with a 5-star rating. After reading some of the reviews I decided to call. Our experience started out great...we were a..." Read more
9 years ago
Scott L.
Los Angeles, CA
"As you can see, I do not write many reviews, but I am so disappointed in this company, I had to write one. My Wife and I are currently in escrow and needed an inspection for the chimney. We looked on Yelp and this company had 78 reviews with a 5-star rating. After reading some of the reviews I decided to call. Our experience started out great...we were a..." Read more
9 years ago
Devyn R.
Los Angeles, CA
"This company has the worst customer service! The office staff is incredibly rude, not to mention the technician, Jeff, had a HUGE attitude when doing the install on my unit. I have a feeling he doesn't like dealing with women, and make me incredibly uncomfortable in my own home. Beyond that, I had to keep calling them out to fix the unit. A year and a hal..." Read more
13 years ago
"This company is a total rip off. The homeowners association made all condo owners replace the fireplace system that was there in a condo I own. I rent out the unit and my tenant was an elderly gentleman that had caregivers. NOBODY ever used the fireplaces. When I changed tenants the new tenant complained the condensation made the fire hard to see and it..." Read more
8 years ago