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Justin Miller
melody Taheri
"Very friendly staff! Customer service is excellent! Denise was there is very thorough and answered all my questions! I highly Recommend them to everyone!"
3 months ago
Google review
Belbra Emanoel
"Recently worked with Don and the office to setup a few chimney cleanings. The team was all amazing and Don was extremely helpful and patient. Would highly recommend!"
3 months ago
Google review
elana berman-shrira
"Javier was knowledgeable, imparted valuable information and a delight!"
4 months ago
Google review
octoberdad
"The team at Fireplace Solutions is amazing! They were easy to work with and provide quick service. Shoutout to Denise for the excellent communication and Javier/Oliver for the excellent service they provide."
7 months ago
Google review
Paula B.
"Brilliant and accommodating from start to finish. One of the best points was the price quoted was what we paid, no hidden costs. Adam and Connor were very clean, tidy, came when they said they would, and were very helpful with showing how the log burner should be used. The product was very high quality and great value for money. I would highly recommend."
10 months ago
Paula B.
"Brilliant and accommodating from start to finish. One of the best points was the price quoted was what we paid, no hidden costs. Adam and Connor were very clean, tidy, came when they said they would, and were very helpful with showing how the log burner should be used. The product was very high quality and great value for money. I would highly recommend."
10 months ago
Durbin McElhaney
"Javier was a total professional! He clearly and concisely explained what he was going to do before he did it and of course, after. I felt very confident with his knowledge of fireplaces and chimneys. There were no unanswered questions."
a year ago
Google review
Jon Vernon-Browne
"Excellent service. Our fireplace needed repair and Fireplace Solutions were very responsive and accommodating to our schedule. Don arrived promptly, was friendly, knowledgeable and not only fixed the issue but gave the fireplace a good clean too. He also clearly explained what the issue was. Very good experience - thank you!"
a year ago
Google review
Nanci Del Pico
"Mind-blowing amazing dedication to the job and pristine results -- by Javier Gabriel of FS! He diligently worked all day bringing my condo up to speed after a faulty flu. The flu got fixed but the visuals are what I see. He painted my vaulted ceilings and mantle (which is also vaulted) as the issue was that the ceilings had smoke-stains from the flu issue. R..." Read more
a year ago
Google review
Nanci D.
Culver City, CA
"Mind-blowing amazing dedication to the job and pristine results -- by Javier Gabriel of FS! He diligently worked all day bringing my condo up to speed after a faulty flu. The flu got fixed but the visuals are what I see. He painted my vaulted ceilings and mantle (which is also vaulted) as the issue was that the ceilings had smoke-stains from the flu issue. R..." Read more
a year ago
Leslie Pereira
"Don did a great job on my condo fireplace. Took the time to explain things to me. He’s a pro and will be my go-to guy the next time I have a fireplace issue."
a year ago
Google review
Niu S.
Los Angeles, CA
"After my review, Louis personally reached out to me; he went above and beyond to make sure he could address my concerns. He sent Don over to paint and clean the fireplace; he stayed in touch with me. He informed me the parts will arrive on Jan 19th; I can't wait for Don to come back and finish the project for us. I will post some photos after we are all done..." Read more
a year ago
Niu S.
Los Angeles, CA
"Louis, your company is a joke; I am not sure if you are aware of what's going on; your staff are rude, unprofessional, not letting us talk to you ...... I paid the deposit and wanted my fireplace to be renovated. Delay after delay, no communication, and extremely rude unprofessional staff! Word of wisdom to all go to firplace 911! I made a big mistake."
a year ago
Delta B.
Las Vegas, NV
"Extremely deceptive billing practices. Caught them lying and over-billing to which they admitted. Would never use them again. Take my review as a warning."
a year ago
Wendye Katzman
"Amazing! Incredibly responsive and we’re able to accommodate us last minute. Super knowledgeable and incredibly thorough! Can’t recommend enough!!"
a year ago
Google review
Raffi Oknaian
"Javier was great. Arrived on time and got the job done and cleaned up after."
2 years ago
Google review
Evelyn K.
CA, CA
"I had a negative experience with Fireplace Solutions. The employee was rude when I was looking for parking and the person I spoke to on the phone was unhelpful when I tried to schedule an appointment. Their customer service needs improvement."
2 years ago
Evelyn K.
CA, CA
"I had a negative experience with Fireplace Solutions. The employee was rude when I was looking for parking and the person I spoke to on the phone was unhelpful when I tried to schedule an appointment. Their customer service needs improvement."
2 years ago
mary gentry
"Provided a thorough and professional report of findings from the chimney inspection. Explained in detail all of the recommended repairs and answered all my questions. The technicians were courteous, keep in communication on progress and were very attentive to protecting the work area inside and outside our home. They showed me pictures of the completed wor..." Read more
2 years ago
Google review
Naomi Parnes
"This is my first time needing someone to check my fireplace and WOW what an amazing team. Heather answered all of our questions from the start, was super responsive, and never missed a beat. Our tech, Don was equally fantastic and remarkably well versed in all things having to do with fireplaces. Overall, a great, easy and pleasant experience."
2 years ago
Google review
Cheryl Kennedy
"I don't really have a review but I just saw the owner of this business on "To Tell The Truth", the TV show and you have had a successful business for many years. You are definitely doing it right to have been in business all these years. Nice to see."
2 years ago
Google review
Christine Boyle
"Don arrived within the appointment window. He was very knowlegable and courteous. He cleaned and swept our firebox & chimney. He also installed a new spark arrester/top damper assembly. My husband and I are very pleased and will request Don again for our next service! Thank you!"
2 years ago
Google review
Stan Wertlieb
"Service rep DON provided great service and really explained everything as he did the required repair and maintenance. Great guy and great service. We THANK YOU!!! Stan W."
2 years ago
Google review
Dr. Ron Glickman
"Timely. Competent. Pragmatic."
2 years ago
Google review
"Fireplace Solutions the Chimney Sweeper in Los Angeles provided outstanding service during my chimney inspection and cleaning. Their team was punctual, professional, and extremely knowledgeable about every aspect of fireplace maintenance. They conducted a thorough inspection, identifying minor issues and explaining their findings in clear, easy-to-understand..." Read more
22 days ago