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93 reviews
3.4/5 average rating
Alistair M.
Denver, CO
Katie S.
Lombard, IL
"We recently had a fence installed and I'm satisfied with the experience and product. The salesperson (Dan) was able to come right away to measure and survey the yard/let us know what stumps needed to be fixed, etc. and provided a quote within a few days. About 4-6 weeks later a crew of two men came out and they were respectful and nice and did a great job..." Read more
5 years ago
Diane G.
Villa Park, IL
"I have used First Fence twice. The first time they installed the fence on one side of my yard everything went fine. The second time they installed the fence on the other side of my yard. The fence part was fine, but the installers messed up the front piece and the gate. I had to have the salesman come back to check out my concerns, which took several days. H..." Read more
5 years ago
Patryk G.
Schaumburg, IL
"I would not recommend them at all. Actually they lost a $3k sale of another fence in my family because of the frustration and lack thereof professional work completed. The install went ok, it was overly angled in my option but the sales person stated it was lack of communication on my part; if I wanted it straighter. Every time you call the office for any is..." Read more
5 years ago
Ruben L.
River Forest, IL
"I am Completely satisfied with my First Fence experience, where they installed a new 6' privacy fence. My experience began with the estimator (Jesse C) arriving on time--professional, courteous, and highly knowledgeable. He described each fencing option in detail and helped in our decision making process. They also secured the permit, contacted JULIE, etc..." Read more
6 years ago
Emily R.
Clarendon Hills, IL
"Had First fence extend a privacy fence I had them install 10 years ago and looks great, I also had a gate and smaller fence added and the guys did a great job and cleaned up great. It looks fabulous! Thank you first fence!"
6 years ago
Caoimhin B.
Villa Park, IL
"First Fence did an excellent job. The fence looks wonderful and the install went perfectly. The only reason they don't get 5 stars is because I had to pull the permit myself. I was told by the sales guy that I could pay more for them to pull the permit, but he might not be able to pull in time for the installation date, so I pulled it myself. I know they'r..." Read more
6 years ago
Helmut N.
Lombard, IL
"Chose First Fence for our fencing needs. My son had used them and was pleased with their work so we decided to call them. It was a very pleasant experience from start to finish. Always on time, for estimate, communication and installation. Installers were prompt, professional and did an amazing. They cleaned up thoroughly and hauled all old materials aw..." Read more
6 years ago
Joseph D.
Elmhurst, IL
"What can I say. Called them on a Thursday and Lisa set me up with an appointment for the following Tuesday. They gave me the 8-10 A M slot and Chris was right on time. We walked the property and talked about replacing posts. This would have been the second replacement project in four years. I asked for a complete replacement price and left Chris to do his wo..." Read more
6 years ago
Cara K.
Burbank, IL
"First of all, Jesse was amazing to work with. Completely professional. Understood my concerns. Kept me informed of when the fence may be installed. I also saw some negative reviews about the company and talked to Jesse about them. He was completely honest with me and I appreciated it. The crew was also incredible. They did a fabulous job. Needless to..." Read more
6 years ago
Terry P.
Chicago, IL
"I have used them twice. I went to Home Depot and that is who they sent. I think they are pricey and if I had it to do again would have shopped around. $1400 for a gate and about 27 feet of fence. $1900 for about 40 feet and a gate and customer return discount. My cedar recommended alley fence has deteriorated and bowed in ;sections; flimsy gate. The slat..." Read more
6 years ago
Gary G.
Arlington Heights, IL
"It was a terrible experience using First Fence. The installation caused damage to a gas line running to my gas grill and damage to an underground sprinkler system. Despite being informed ahead of installation about those lines, First Fence claimed no responsibility. The fence itself was installed with several broken boards and is missing sufficient nails to..." Read more
6 years ago
Anthony B.
Chicago, IL
"The worst ever!!!!!! They are completely unprofessional and have no idea what they are doing. AVOID!!!!! They took my money. Accessed area of my home without permission and just left because life is hard and people have expectations."
6 years ago
Steven K.
Glen Ellyn, IL
"Great workmanship, but poor communication from the office contact/project manager. We contracted First Fence Company to remove and replace one side of our fence in late-July and were told 4-6 weeks. Simple enough. The day of the installation, we were told someone would be on-site between 8am-9am to do the work. I called at 10:30am and was told they would be..." Read more
6 years ago
Diane C.
Elmhurst, IL
"Our fence looks great and the men worked so hard and efficiently when they were here. There was one aspect of the finished product that I was not happy with, however, First Fence went WELL Over and Above to remedy the issue and to make sure I was a satisfied customer. I would highly recommend them."
6 years ago
yoko a.
Oak Park, IL
"We recently ordered our fence from First Fence. They came to take down the old fence even though they did not have enough new materials. Now they say we need to wait 4-5weeks for the materials to arrive! Our poor neighbor can't let their dog run in their backyard because there is no fence. In addition, the gate they have installed doesn't close with the l..." Read more
6 years ago
Robert D.
La Grange Park, IL
"Fantastic workmanship and recommendations. Installed aluminum fence in one day and it looks great. Competitive pricing. Lots of options to choose from, and they have a showroom (unlike most) where they display the materials which helps you decide. They also communicate well and listen. Highly recommend them!"
6 years ago
Z E.
Naperville, IL
"Our fence was installed by First Fence Inc today and we love it!! Dan Buenz did an excellent job explaining what to look for in fence material and installation. We got several quotes before choosing First Fence. We chose the ultra aluminum and even though it's expensive compared to cedar, it's definitely worth it! We have a corner lot so it was important to..." Read more
6 years ago
Marisell G.
Chicago, IL
"We are absolutely satisfied with the professionalism and amazing work done by First Fence. The entire crew from our sales contact to the work crew were great!! The work was impeccable and done so quickly! If you are looking for a fence company First Fence is the place for you! Ask for Jessie he is great!"
6 years ago
Jim L.
Naperville, IL
"I recently installed a new fence around my yard. I found First Fence to be a great company to work with. Jesse was great to work with in the quoting process and answered all my questions. The installation team was very thorough to make sure I was happy with everything. They cleaned up the yard so well after they were done, I think they even took some yar..." Read more
7 years ago
Joseph C.
Downers Grove, IL
"I am so happy with my new fence from first fence. These guys did a great job and also cleaned the whole area. Eric explained every step and was extremely knowledge about his product. Thanks again First Fence!"
7 years ago
M. P.
New Lenox, IL
"If I could my rating for this company would be zero! They installed our fence not quite 8 years ago. 2 years ago we tried getting them to come out (5 1/2 years after install) to repair popping fence posts and I don't me 2 or 3 there are 35 posts popped up with the concrete. It just gets worse over time. We have 3 gates and you have to fight to get them open..." Read more
7 years ago
Shamsheer a.
Chicago, IL
"First fence have done a great job. Very prompt on time and hassle free installation. From the estimate to installation they were on time; Jesse Ciesla answers all of my questions regarding fencing. They also match the written estimate from another company. So happy found this company online."
7 years ago
Jozie R.
Union Pier, MI
"First Fence installed my fence over 3 years ago. Not only did they do a beautiful job but to this day they provide the best service. My lawn service continuously make my gates get out of alignment. First Fence came out and adjusted the gates back into alignment - no questions asked - several times. My next door neighbor used First Fence just this year......" Read more
7 years ago
Kathleen C.
River Forest, IL
"I'm delighted with First Fence. I had my new, gorgeous aluminum fence installed in Sept./Oct. 2016. I've had loads of compliments on it, including contractors who have asked me about it. I've also had more than one car stop in the middle of the street when I was in my garden and they called out to ask me about it. After the first winter, one of my gates s..." Read more
7 years ago
"Inaccessible, dishonest, poor quality. First Fence dug through a sewer line and filled with concrete without telling us. It was obvious they hit it since pieces of the sewer were found all over. This caused major plumbing backups in our house and damaged our floors. They were not responsive to our calls or emails about the matter. Aside from that, quality..." Read more
5 years ago