First Fence Company Reviews & Testimonials

4.1 (163)

Reviews: 163


5
70%
4
6%
3
1%
2
6%
1
17%

76% of customers would recommend First Fence Company

  Showing 2 star reviews only  

Baldemar T. star-alt star-alt star-alt star-alt star-alt

Elk Grove Village, IL

"First I have to say their fence is excellent. The managing team is the weak link to the process. They told me it would take 8 to 10 week to install the fence which I agreed. On the 10th week no one called so I called. They told me it had change to 10 to 12 weeks. I told them I might be out of town in that time period. They told me that wouldn't be a problem..." Read more

2 years ago

Alex L. star-alt star-alt star-alt star-alt star-alt

Windsor Charter Township, MI

"AVOID - We had a new fence installed in September 2021 for our new home. In December part of the fence collapsed overnight apparently due to wind. We spoke to an incredibly rude woman the next day who told us they were too busy with new installs to come repair ours. Thankfully our builder was able to pull some strings and made them come repair the fence othe..." Read more

2 years ago

Kathleen G.

Kathleen G. star-alt star-alt star-alt star-alt star-alt

Forest Park, IL

"Had First Fence take down an old fence and put up a new one several years ago. It looked fine, but this year my handyman was staining it and noticed it was wobbly. After some investigation, several of the posts weren't sunk in concrete they're just in the ground, so they're rotting and making the fence unstable. Not cool."

5 years ago

Diane G. star-alt star-alt star-alt star-alt star-alt

Villa Park, IL

"I have used First Fence twice. The first time they installed the fence on one side of my yard everything went fine. The second time they installed the fence on the other side of my yard. The fence part was fine, but the installers messed up the front piece and the gate. I had to have the salesman come back to check out my concerns, which took several days. H..." Read more

5 years ago

Steven K.

Steven K. star-alt star-alt star-alt star-alt star-alt

Glen Ellyn, IL

"Great workmanship, but poor communication from the office contact/project manager. We contracted First Fence Company to remove and replace one side of our fence in late-July and were told 4-6 weeks. Simple enough. The day of the installation, we were told someone would be on-site between 8am-9am to do the work. I called at 10:30am and was told they would be..." Read more

6 years ago

Diane B. star-alt star-alt star-alt star-alt star-alt

Lombard, IL

"We contacted First Fence along with other companies to quote metal fencing in our back yard. Adam was our sales rep and they also quoted a lifetime warranty on heaving. So we decided to go with First Fence. As other customers have said, the first fence that arrived was the wrong color. The 2nd fence was the right color but one of the cross beams was not in..." Read more

8 years ago

a w. star-alt star-alt star-alt star-alt star-alt

Berwyn, IL

"they're ok. You gotta watch them though. Tried to put my fence up without posts and instead drilling into the brick of my house. Some of the boards checked and had the sales guy come out to confirm. The guys showed up one day unannounced right when I was leaving. Come to find out they slide new boards in without nailing them so they fall out periodically. An..." Read more

9 years ago

Joe C.

Joe C. star-alt star-alt star-alt star-alt star-alt

Oak Park, IL

"First Fence (Adam Randinelli) had a very good sales pitch. He was knowledgeable. The quote came in 50% higher than low bid though 25% less than high bid. Adam followed up within a few days and got the job. Installation was scheduled for 12 days later. The crew showed up on time, assured me they understood the scope of the job. Further discussion reveal..." Read more

11 years ago

Erin L.

Erin L. star-alt star-alt star-alt star-alt star-alt

Avila Beach, CA

"We had an estimation appointment for 7pm on Thursday. The guy calls at 6:30 and says he'll be at our house at 8pm. So 8pm rolls around and it's getting really dark around here. I am wondering how he will be able to see anything in our yard. Well, 8, 9 10 come and goes and the guy doesn't show. In my opinion, I wouldn't trust any company who can't show for a..." Read more

15 years ago

Gail C.

Gail C. star-alt star-alt star-alt star-alt star-alt

Des Plaines, IL

"The little fence guys who put up my fence were awesome. They did a really terrif job. The line of the fence is perfect. Problems: The first guy who came to our house for an estimate was a half hour late. Then when he ordered the gate he ordered the wrong size. We were told originally the correct gate would be delivered in 2 days. Now, I didn't reall..." Read more

15 years ago