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302 reviews
4.9/5 average rating
Chairperson RCB
Julie Lenarduzzi
"Fabulous service. postage was speedy as well. thank you"
a year ago
Google review
Alex Roberts
"Excellent communication, item dispatched quickly and exactly to the specification I requested. I ordered some custom cut matt frame."
a year ago
Google review
Len Watson
"Easy to order and very quick service.."
a year ago
Google review
Ma Cypress
"Fix-a-Frame cut the Mat boards to fit the pictures into the frames I had purchased. They fit beautifully. The colour choice availability for the mat boards was great so we were able to match the pictures nicely. They were also great with having them delivered for Christmas. Thanks team."
a year ago
Google review
Geoff Boyes
"Good choice of color Mat board. Great customer service, prompt delivery. Highly recommend using Fix a Frame for all of my framing needs."
a year ago
Google review
Raine Biancalt
"Very happy with prompt service. I've not used the products yet."
a year ago
Google review
Patricia
"Excellent Service. Made an online order and followed up with a phone call (It seemed to easy and was so affordable). The mats were perfect! As an artist with a perfectionist streak, I am delighted to find Fix-a-Frame. It will save me hours of work in the future."
a year ago
Google review
Sebastian Harvey
"Great service! 😁 Highly responsive and helpful team and no job is too small! I’ll be back!"
a year ago
Google review
Glennis Enkelmann
"Although I have placed my order online, I was delighted with my in-store experience with Cathy. Thank you for your suggestion! The website also made placing an order easy. Now to wait for the finished product. Thank you Cathy."
a year ago
Google review
ian parker
"Product arrived very quickly and in good order"
a year ago
Google review
Phillip Prior
"Received exactly what I ordered. It was high quality and competitively priced. I will use Fix-a-Frame again."
a year ago
Google review
Robyn Reynolds
"Excellent service. Ordered online and received exactly what I ordered to the measurements I provided. It was posted interstate and my back board and mat board arrived well packed and in perfect condition. Thanks. RR"
a year ago
Google review
Letetia Sim
"Ordered 4 large matboards online very easily. Collected them within the week. Absolutely thrilled with the service, price and finished product."
a year ago
Google review
Cheryl McGannon
"Very positive experience, Fix-a-Frame offer a good on line service. My order was delivered quickly and in perfect condition. Prices are very competitive, much cheaper that local framers in my area. I’m a very happy customer."
a year ago
Google review
Graeme Andtania
"Product was delivered promptly. When it was discovered that the courier had been rough with the handling of the well packaged item and it was damaged, they sent out a replacement, free of charge within hours. Excellent customer service and I would highly recommend them. Thank you for such a positive experience."
a year ago
Google review
Angela Gregory
"Great service, product was exactly as ordered."
a year ago
Google review
Miss Frangipani
"Super quick shipping, product as expected and in original condition. Thanks"
a year ago
Google review
Grant Cameron
"This was a first-class experience. Great customer support when I had a few questions, great pricing, extremely good packaging to make sure everything arrived in top condition, and most importantly - the mat board I’d ordered pre-cut was absolutely perfect. I will definitely use them again - very happy."
a year ago
Google review
Glynis Wilkinson
"Service was fast and efficient . Packing of my mounts was very well done. Everything arrived in good condition. Mounts are of good quality. The only thing is I’m not 100% sure of the texture of the mounts. It’s good but not smooth like the mounts I have used before."
a year ago
Google review
Christian
"Always fast and professional service"
a year ago
Google review
Leticia Hurst
"Excellent service! Ordered online twice and my custom mat boards were perfect and arrived really quickly each time. Thank you"
2 years ago
Google review
Jason
"Quick response, perfectly made product! Will be buying a custom map board from fix-a-frame again!!!!!!!!"
2 years ago
Google review
Tracy Ryan
"Ordered a customised white mat and it fitted my frame perfectly. Great value for money and excellent communication when order was ready to be picked up in store. Highly recommend."
2 years ago
Google review
Brenda
"Great service by David. Very helpful and reasonable prices."
2 years ago
Google review
"Easy to order and good to know that ordering by the full carton works out cheaper."
a year ago