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339 reviews
4.9/5 average rating
Cheryl McGannon
Graeme Andtania
"Product was delivered promptly. When it was discovered that the courier had been rough with the handling of the well packaged item and it was damaged, they sent out a replacement, free of charge within hours. Excellent customer service and I would highly recommend them. Thank you for such a positive experience."
2 years ago
Google review
Angela Gregory
"Great service, product was exactly as ordered."
2 years ago
Google review
Miss Frangipani
"Super quick shipping, product as expected and in original condition. Thanks"
2 years ago
Google review
Grant Cameron
"This was a first-class experience. Great customer support when I had a few questions, great pricing, extremely good packaging to make sure everything arrived in top condition, and most importantly - the mat board I’d ordered pre-cut was absolutely perfect. I will definitely use them again - very happy."
2 years ago
Google review
Glynis Wilkinson
"Service was fast and efficient . Packing of my mounts was very well done. Everything arrived in good condition. Mounts are of good quality. The only thing is I’m not 100% sure of the texture of the mounts. It’s good but not smooth like the mounts I have used before."
2 years ago
Google review
Christian
"Always fast and professional service"
2 years ago
Google review
Leticia Hurst
"Excellent service! Ordered online twice and my custom mat boards were perfect and arrived really quickly each time. Thank you"
2 years ago
Google review
Jason
"Quick response, perfectly made product! Will be buying a custom map board from fix-a-frame again!!!!!!!!"
2 years ago
Google review
Tracy Ryan
"Ordered a customised white mat and it fitted my frame perfectly. Great value for money and excellent communication when order was ready to be picked up in store. Highly recommend."
2 years ago
Google review
Brenda
"Great service by David. Very helpful and reasonable prices."
2 years ago
Google review
Stephanie Thessman
"Online platform easy to navigate and regular updates regarding the order provided a seamless experience. Highly recommend."
3 years ago
Google review
Janine Arendsen
"Brilliant, very happy"
3 years ago
Google review
lies zuidland
"We're very happy with the service provided. It fits nicely in the frame."
3 years ago
Google review
Kathryn Brunke
"I had bought a frame elsewhere for a last minute gift I was giving. The mat board that came with it was too small and it looked funny without one. So I jumped online and found I could order a custom size one from Fix-a-Frame. And I'm so glad that I did. The end result was amazing and it really gave my gift a professional look. The service from Fix-a-Frame wa..." Read more
3 years ago
Google review
Michelle Kilburn
"Excellent quality and super fast delivery. Very happy!"
3 years ago
Google review
Tracey Armstrong
"I purchased a mat for a frame. I ordered it and was advised that the item was ready to pick up 2 days later. It is perfect for my needs. Very quick and easy process. Very happy with it."
3 years ago
Google review
Anita Woods
"Very helpful and great quality."
3 years ago
Google review
Bob Chan
"I placed a online order for 3 small Matt boards on Saturday morning and received a confirmation that they were ready for pick up the same afternoon. Great service and good value for money. Very happy with the product and looks great in the frame with the photos we had enlarged."
3 years ago
Google review
Ruth DYER
"My order was dealt with promptly and arrived soon. Sadly Australia Post did not read instructions. Anyway, I got the items and they are perfect Thank you"
3 years ago
Google review
Glen Dean
"Fix-a-frame provides great service, providing me a white matboard cut to size, quickly and at excellent price, compared to local suppliers. Great service and communication. Thanks Guys."
3 years ago
Google review
Andrea Devine
"Excellent work. Exactly as ordered and ready extremely quickly"
3 years ago
Google review
Debbie Thomson
"Very professional"
3 years ago
Google review
Nancy Kaiser
"Fantastic service! The items arrived in good timing. Great packaging so the items weren't damaged, which often happens since we live in the bush."
3 years ago
Google review
Michael Ward
"good product, arrived safely, took a long time to come. Would pick up from store next time"
3 years ago
Google review
"Very positive experience, Fix-a-Frame offer a good on line service. My order was delivered quickly and in perfect condition. Prices are very competitive, much cheaper that local framers in my area. I’m a very happy customer."
2 years ago