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FLC Reviews & Testimonials

4.8 (197)

Reviews: 197


5
88%
4
8%
3
1%
2
0%
1
3%

96% of customers would recommend FLC

Denise Gibbons

Denise Gibbons star-alt star-alt star-alt star-alt star-alt

"Brought my car here with no issues at all. Very helpful staff. Charlie was great help from start to finish. Also had extended help from Frank who was also very helpful. Would highly recommend and would defo come back again! Thanks guys at FLC."

4 years ago

Google review

Clive Williams

Clive Williams star-alt star-alt star-alt star-alt star-alt

"Friendly and most importantly "honest" staff. My wife was very pleased with her new purchase so much so that when her daughter needs a car, FLC will be her first port of call."

4 years ago

Google review

Anoop T star-alt star-alt star-alt star-alt star-alt

"I would highly recommend this dealer. Really nice guys and straight forward and honest. Called up about a 325d, spoke with Charlie & Dan, they were very professional and helpful with answering details questions. Drove down over 100 miles to see the car and was exactly what the described and the details. Gave me a fantastic deal also. Really happy with the de..." Read more

4 years ago

Jason H star-alt star-alt star-alt star-alt star-alt

"Excellent customer service all round brilliant Helpful polite 2nd car from them too guys all of them"

4 years ago

Paul M star-alt star-alt star-alt star-alt star-alt

"Charlie was superb in handling our sale. Great customer journey. I would thoroughly recommend FLC to my contacts."

4 years ago

Matthew R star-alt star-alt star-alt star-alt star-alt

"The team at FLC were very helpful and patient. Great customer focus throughout and at no time any pressure to purchase which was refreshing. I would certainly recommend FLC."

4 years ago

tracey shannon

tracey shannon star-alt star-alt star-alt star-alt star-alt

"I bought a car of these guys 2 weeks ago, collected it last week. From the minute i stepped onto the forecourt, they were the easiest most friendly professionals I have had the pleasure of dealing with. No pushy car sales attitude and more than helpful with any questions i had. Cannot recommend them enough."

4 years ago

Google review

PaulOsei

PaulOsei star-alt star-alt star-alt star-alt star-alt

"Fantastic guy Liam. Very honest in his approach and helpful from beginning of my engagement with him to the end. I have bought several cars from dealers including brands like Mercedes but have never experienced a wholly fabulous costumer service like Falling lane cars. Keep it guys."

4 years ago

Tilly Jeanette Pearce

Tilly Jeanette Pearce star-alt star-alt star-alt star-alt star-alt

"The team were extremely friendly and patient when I was trying to pick out the right car for me, and gave me essential advice when it came to the practical sides of buying my car. Really impressed and highly recommend."

4 years ago

Google review

Nigel Boston

Nigel Boston star-alt star-alt star-alt star-alt star-alt

"Great people to do business with and very pleasant"

4 years ago

Google review

K Boston

K Boston star-alt star-alt star-alt star-alt star-alt

"Very happy with the service we received! Good bunch of guys, highly recommend them. My car is wonderful!"

4 years ago

Google review

Diego O star-alt star-alt star-alt star-alt star-alt

"Friendly and helpful , Second to no one from my experience buying Couple of cars in the past. Definitely will recommend them with my friends."

5 years ago

Paul R star-alt star-alt star-alt star-alt star-alt

"Dan was excellent from start to finish and he was professional, polite , helpful in fact everything to need when buying a car on behalf of a relative(my grandson) they honoured there pledge to offer more ongoing support to NHS workers and presented the car on the day of purchase as If it was a new car not a 7year old car. It is my Grandsons first ever car an..." Read more

5 years ago

Shane O star-alt star-alt star-alt star-alt star-alt

"Staff was very friendly and helpful. Outstanding service & very transparent!"

5 years ago

Vernice Doll

Vernice Doll star-alt star-alt star-alt star-alt star-alt

"100% recommend. went to part exchange and got my new car the next. They went above and beyond for me. They gave me the best deal they could. I went on my own and they didnt mug me off as you would of expected being a young lady getting a car on my own. Definitely be going back for future cars."

5 years ago

Google review

rhiannon piccaver

rhiannon piccaver star-alt star-alt star-alt star-alt star-alt

"Very happy with my new car and the excellent service that I received at FLC. Frank was very helpful, making the overall experience pleasant and easy. I would strongly recommend FLC and would go back in the future. Very quick responses over email to any questions so Thank you!"

5 years ago

Google review

Muhammad Yahya Meah

Muhammad Yahya Meah star-alt star-alt star-alt star-alt star-alt

"I cannot recommend a car dealer as much as I recommend these guys. I live more or less 300 miles away from the dealer from the first call they were a pleasure to deal with. A little while after I bought the car it developed some faults so as expected I was panicking but as soon as the lads found out about the issues they took the car back repaired everythi..." Read more

5 years ago

Google review

kevin star-alt star-alt star-alt star-alt star-alt

"No complaints"

5 years ago

LORNA star-alt star-alt star-alt star-alt star-alt

"Response was fast, but decided not to buy"

5 years ago

John star-alt star-alt star-alt star-alt star-alt

"Very good "

5 years ago

Amy Angeletta

Amy Angeletta star-alt star-alt star-alt star-alt star-alt

"I've purchased a few cars from here over the years and never once had a problem. Customer service is always great and they go above and beyond to help me out if needed."

5 years ago

Google review

Tanya star-alt star-alt star-alt star-alt star-alt

"Didn't actually meet but communications excellent."

5 years ago

Scott Norman

Scott Norman star-alt star-alt star-alt star-alt star-alt

"Although FLC didn't have what we were looking for on the day, the very helpful staff took our contact details and offered to let us know if the car we were looking for comes in. A lot more helpful than the other two car dealerships we visited that day."

5 years ago

Google review

Siân star-alt star-alt star-alt star-alt star-alt

"Very helpful dealer. Allowed us to examine the car carefully and take it for a test drive. Also carried out an annual service at no extra cost because there was no record of a recent service in the log book. Was hoping for a reduction in the price. "

5 years ago

Mark S star-alt star-alt star-alt star-alt star-alt

"Non pushy sales and very informative would recommend to everyone. Aftersales is also brilliant!"

5 years ago