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FLC Reviews & Testimonials

4.8 (197)

Reviews: 197


5
88%
4
8%
3
1%
2
0%
1
3%

96% of customers would recommend FLC

thesewnee lakdini

thesewnee lakdini star-alt star-alt star-alt star-alt star-alt

"Hi I am very glad to thank for the fantastic service of the FLC in West Drayton . Actually I went to buy a car with dreams but in few minuets it’s became true I am very happy and I use this occasion to thanks to the members of staff for unbelievable help to drive off my car in few minuets. Their service highly recommend to everyone who dreaming about a ca..." Read more

6 years ago

Google review

Jayden Goodall

Jayden Goodall star-alt star-alt star-alt star-alt star-alt

"Bought a Ford Focus from FLC. Extremely pleased with the customer service I received - the staff are friendly, honest & do not hassle you - you are left to look over the vehicle & then go back to the staff if you have questions. This is an excellent family-run business - your questions are dealt with straightforwardly & the owner Tim & salesman Dan that I d..." Read more

6 years ago

Google review

Oliver T star-alt star-alt star-alt star-alt star-alt

"Excellent service and friendly staff. The salesman knew the car well and was able to quickly provide all information I asked for. On arrival I was given keys to inspect the car on my own, which was nice to look it over without being pressured or pushed. I never felt like I was being 'hard sold' and he was then ready to answer questions when I had them. Th..." Read more

7 years ago

Oliver Tiley

Oliver Tiley star-alt star-alt star-alt star-alt star-alt

"Excellent service and friendly staff. The salesman knew the car well and was able to quickly provide all information I asked for. On arrival I was given keys to inspect the car on my own, which was nice to look it over without being pressured or pushed. I never felt like I was being 'hard sold' and he was then ready to answer questions when I had them. The..." Read more

7 years ago

Google review

Random BikeTrips

Random BikeTrips star-alt star-alt star-alt star-alt star-alt

"I didn't personally purchase anything, but having been to some unwelcoming and dodgy showrooms previously FLC was a refreshing change. We were warmly greeted when we arrived and given the keys to have a look at the vehicle without a member of staff looking over us. Nothing was to much hassle asking for information and history for the vehicle, test drive prom..." Read more

7 years ago

Google review

colin edwards

colin edwards star-alt star-alt star-alt star-alt star-alt

"Very Helpful!"

7 years ago

Google review

Rommel Stein

Rommel Stein star-alt star-alt star-alt star-alt star-alt

"I just purchased a motor and would like to commend all the staff on there professionalism from basically start to finish of purchase lovely family run buisness who were so helpful and patient whilst purchasing a car . Would highly recommend to anyone honestly."

7 years ago

Google review

Clare C star-alt star-alt star-alt star-alt star-alt

"FLC have been extremely professional, efficient, helpful and friendly. I couldn't fault them and having to get a car very quickly after our one "died" they just took care of everything for us. I would certainly recommend them and use them again as a first port of call in the future. Thank you to all the team."

7 years ago

G Nikourazm

G Nikourazm star-alt star-alt star-alt star-alt star-alt

"My first impression was what a great service All staff here made us welcome and comfortable and very professional I was very impressed We bought a ford b-max from flc We dealt with Dan who from beginning was helpful and always available He Kept us updated with the progress of the car while is was being prepared and got the job done, overall it was a pleasant..." Read more

7 years ago

Google review

Rakesh D star-alt star-alt star-alt star-alt star-alt

"I found the whole process of dealing with the FLC team, ......GREAT. They were very helpful, cheerful, honest and true to their word. It was a pleasure to deal with them and i would definitely deal with them in the future without hesitation."

7 years ago

Mini Sharma

Mini Sharma star-alt star-alt star-alt star-alt star-alt

"I am extremely please with the quality of customer service provided to me by Dan in West Drayton. He explained every feature of the vehicle. Everytim i needed help he was there to assist. Other employees where helpful as well. Mini Sharma"

7 years ago

Google review

Beryl W star-alt star-alt star-alt star-alt star-alt

"Excellent customer service and extremely helpful. Nothing was too much trouble. I would highly recommend them. Thank you. "

7 years ago

Rosie Lambrill

Rosie Lambrill star-alt star-alt star-alt star-alt star-alt

"Great choice of cars, very welcoming and informative. Deffo recommend to all. Thanks so much for sorting my VW Beetle i'm soooo happy. Rosie x"

7 years ago

Google review

Mini S star-alt star-alt star-alt star-alt star-alt

"• I am extremely pleased with the quality of customer service provided to me by Dan in West Drayton. He explained every feature of the vehicle. Every time I needed help he was there to assist. Other employees were helpful as well. "

7 years ago

AMANDA L star-alt star-alt star-alt star-alt star-alt

"Very Professional and helpful dealership made my car buying experience very straight forward. Charlie especially was extremely polite and very helpful. Would highly recommend this dealership worthy of its 5 star rating ."

7 years ago

MARK A star-alt star-alt star-alt star-alt star-alt

"I bought a 5 door BMW 118i F20 1 series from FLC on Friday December 15th 2017. Their Salesperson was unattentive and spent most of his time on the phone when asked about a car he simply gave me the keys to a few cars and told me to have a look. They told me the BMW I bought from them was mechanically sound and couldn’t be faulted. But the VERY same day I bou..." Read more

7 years ago

Brian A star-alt star-alt star-alt star-alt star-alt

"Arrived at the dealership on Thursday to view an Audi A5 Convertible spoke with Charlie who handed me the keys for the vehicle and was very accamodating, explained that i had e-amiled them previously and they would consider my Audi S4 Convertible as a P/X as i had only arrived to view the vehicle i decided not bring my Audi, Charlie then asked what approx va..." Read more

7 years ago

cornel gilcoi

cornel gilcoi star-alt star-alt star-alt star-alt star-alt

"To all interested in doing business with FLC, A few days ago I p/x my old car for a Merc C180 from FLC. I went there along with my wife and child. It was a stormy day and they offerd my wife to stay inside and put the heater on as the boy was sleeping in the pushchair. They have a great customer service, very friendly and polite people. Sort out the exchang..." Read more

7 years ago

Google review

Bogdan Lepadatu

Bogdan Lepadatu star-alt star-alt star-alt star-alt star-alt

"Very polite and helpful.Great customer service, excellent staff Regards"

7 years ago

Google review

Dan Varley

Dan Varley star-alt star-alt star-alt star-alt star-alt

"Nice friendly professional people. Had the vehicle I wanted at the price I wanted to pay. Can’t ask for any more than that."

7 years ago

Google review

kyriakos anastasiadis

kyriakos anastasiadis star-alt star-alt star-alt star-alt star-alt

"I purchased an Audi A3 recently and the service was polite and prompt. Thank you to Dan."

7 years ago

Google review

C J P Jones

C J P Jones star-alt star-alt star-alt star-alt star-alt

"Fantastic service and Dan particularly was very helpful. Well done."

7 years ago

Google review

Prasanthan Puthan Kalathil

Prasanthan Puthan Kalathil star-alt star-alt star-alt star-alt star-alt

"I baught a car from FLC last month.It was a very good experience with the way the staff handled the customer.There was a problem with the car heating system and I went and shown to one of the staff.He was really helped me to fix the issue and make it working in a days time.The customer service looks very good with my experience over FLC"

7 years ago

Google review

Hassan Ahmad

Hassan Ahmad star-alt star-alt star-alt star-alt star-alt

"Great Service. Very friendly staff, who helped us every step of the way."

7 years ago

Google review

Gezzo Cole

Gezzo Cole star-alt star-alt star-alt star-alt star-alt

"Great customer service, very informative, helpful and attentive. Excellent, highly recommend."

7 years ago

Google review