Footkaki Reviews & Testimonials

5 (324)

Reviews: 324


5
97%
4
3%
3
0%
2
0%
1
0%

100% of customers would recommend Footkaki

Shirley Wong

Shirley Wong star-alt star-alt star-alt star-alt star-alt

"Had the most wonderful experience at Foot Kaki, Owen patiently assessed my foot condition and I learnt things about my feet that I never knew I had (like how I have low arch instead of flat foot and that I put more weight in my right foot etc) , I was able to get a pair of sandals with arch support that felt even more comfortable that another one I had alrea..." Read more

3 years ago

Google review

Wendy Wee

Wendy Wee

"Owen has been patient n helpful to explain my foot problem. Thought I needed 'ugly-looking' shoes for my problem but the shoes he recommended are definitely not. Phew! Thanks Owen! Bringing my daughter there next week!"

3 years ago

Shirin Pang

Shirin Pang star-alt star-alt star-alt star-alt star-alt

"This family-owned business by Owen and Clarence are passionate and sincerely wish to educate and care for your feet and deliver an ultimate high level of service professionally, hygienically and very warmly. It was also very useful for me as they know my podiatrist. I respect them for not selling you footwear that is not suitable for your foot condition...." Read more

3 years ago

Google review

Ke Yuan

Ke Yuan star-alt star-alt star-alt star-alt star-alt

"Found this shop by google and make an appointment for free foot analysis. It was a small shop runned by a lovely family. I can feel the ‘kampung’ spirit there as they treat everyone as if their close friends. I’m also surprised with their professionalism and patience to strive their best to serve the most comfotable shoes according to our needs. Thank you an..." Read more

3 years ago

Google review

Leonard Gan

Leonard Gan star-alt star-alt star-alt star-alt star-alt

"Wonderful customer service. Was attended to by Owen, whose knowledge and professionalism impressed me. Consultation was very detailed and I would definitely return! 5/5 would recommend."

3 years ago

Google review

Grace Phua

Grace Phua

"Absolutely! Owen was incredibly patient and explained everything to my hard-of-hearing dad :) he really tries to understand your condition instead of just slapping on a solution with no in-depth explanation. I highly recommend this shop for foot wear and foot care solutions 🦶. Thank you team, for helping to make my dad’s life better with a pair of great sho..." Read more

4 years ago

MaiLinh Bui

MaiLinh Bui star-alt star-alt star-alt star-alt star-alt

"I've never been to any shoe shops whose staff are as knowledgeable, friendly and passionate about what they do as Footkaki. I got my foot measurements and foot scan (they have a machine for this) and a number of great recommendations for my future shoes shopping. They didn't try to sell me anything and are super patient to answer my questions. Though they do..." Read more

4 years ago

Google review

Nick Chua

Nick Chua star-alt star-alt star-alt star-alt star-alt

"Very good experience buying a sandals here for my flat feet, they give a very personalised service. Was served by Lily and she was very knowledgeable and professional. What striked me the most was that they have a "shoe oven" whereby all shoes tried by customers are put in there to kill the germs. This is pretty amazing given the surrounding Covid environmen..." Read more

4 years ago

Google review

Aloysius Lim

Aloysius Lim star-alt star-alt star-alt star-alt star-alt

"First of all, Mr Clarence was professional and knowledgeable in getting the right pair of shoe/fitting for my wife. We made an appointment and came earlier and they were kind enough to accept us. It took us awhile to find the right pair of shoe to fit my wife discomfort and during the process Mr Clarence was an exceptional delight to be with. He shared with..." Read more

4 years ago

Google review

Wendy Chua

Wendy Chua

"My mom has osteoarthritis and bunions with flat feet. Was referred by her Podiatrist. Bought a pair of sandals, shoes and some toe separators which believe should serve my mom well. Lily and Owen are attentive to our queries/concerns and assisted us well. They are patient and nice too. Clean and pleasant shop. Returning soon this weekend to get some insoles..." Read more

4 years ago

Esther Lum

Esther Lum star-alt star-alt star-alt star-alt star-alt

"Excellent service by Clarence! His professionalism and knowledgeable advice helped me gain insights into my foot pain. So glad I found footkaki! Will definitely be back when new stocks come in"

4 years ago

Google review

Nellie Wartoft

Nellie Wartoft star-alt star-alt star-alt star-alt star-alt

"Owen should get an award for Best Customer Service in Singapore, not only in foot fitting but across everything! Best customer service I’ve seen. Very knowledgeable specialists, and with a great sense of humour. Would come back again just to meet him."

4 years ago

Google review

Zong Yang

Zong Yang

"Chanced upon this store while searching online for a pair of insoles for my formal shoes. Purchased a pair of half insoles two weeks ago and went back again today for another pair of full length insoles for my sports shoes. Owen is really helpful and friendly and I would definitely recommend my friends and family to check Footkaki out. 👍👍"

4 years ago

Shanfu Lin

Shanfu Lin

"Footkaki is the best place I ever bought a footwear from! Owen is not just highly knowledgeable about footwears, his humility, professionalism, friendliness and dedication to the customers is nothing but inspiring and demanding of respect. I purchased a pair of arch support sandals (I am a flat footer( from Owen’s shop and the pain in my heel has since gotte..." Read more

4 years ago

Jamie Tan

Jamie Tan star-alt star-alt star-alt star-alt star-alt

"Most professional foot fitters I have found in Singapore (and probably in the region!). Great service by Owen and Clarence (including foot measurements, foot scan using machine, foot gait analysis); the recommendations are spot on, and the shoes reasonably priced for orthopaedic brands. Rare gem for a local business!"

4 years ago

Google review

Olivia Teo

Olivia Teo

"I was attended by Clarence, who was very helpful and sincere in providing great customer service. I hate buying shoes due to my extra broad feet and the perpetual difficulty of finding one that will fit nicely. This is one rare place where I can find reasonable priced shoes but yet able to cater to my problematic feet. Keep the passion for this business goin..." Read more

4 years ago

Arisu Aerie

Arisu Aerie star-alt star-alt star-alt star-alt star-alt

"I got great advice for my feet and what kind of shoes I should be looking out for. Unlike purchasing shoes from your typical retail outlet, Owen & Clarence have a genuine interest in your health and aren’t pushy about selling. I’m definitely returning to purchase more footwear :)"

4 years ago

Google review

Ellen Song

Ellen Song star-alt star-alt star-alt star-alt star-alt

"I am glad I finally met up with Owen @ Footkaki 2 weeks ago to buy footwear which i can wear with my custom made orthotic insoles. I suffer from plantar fasciitis and have been advised by my podiatrist to wear my insoles all the time- both indoors and outdoors. As the shop was closed during CB I had to endure much discomfort and pain during that period. Owe..." Read more

4 years ago

Hui Jun

Hui Jun star-alt star-alt star-alt star-alt star-alt

"Excellent service and Owen is very professional with good product knowledge for foot care. His products are reasonably priced and very comfy. I even brought my mum there the next day after my purchase! Highly recommended!👍"

4 years ago

Victoria Mercy Loh

Victoria Mercy Loh star-alt star-alt star-alt star-alt star-alt

"Very nice family who recommends what you need and not trying to up sell expensive products! Fairly priced with a nice range and I bought two on my first visit! My friend bought one too! :)"

4 years ago

Els Yong

Els Yong star-alt star-alt star-alt star-alt star-alt

"Bought a pair of Grunland sneakers from Owen and Clarence during CB. i couldn't have enjoyed better, personalised service than if I was physically in their shop !! Owen took the time to explain the features of the shoe that would fit my needs ( as I have arch pain), and showed me a selection of shoe models on videocall. Payment was fast and easy, and I got..." Read more

4 years ago

Jorina Chai Wen Shan

Jorina Chai Wen Shan star-alt star-alt star-alt star-alt star-alt

"Lily and Owen were very helpful when I went to the shop to buy a pair of work shoes. They gave detailed advice on the kind of shoes and insoles that would be good for my feet as I had mild bunions. They have a good variety of shoes for work and I had difficulty deciding on just one pair! In the end I bought a pair of comfortable pumps as well as slippers for..." Read more

4 years ago

liyun tan

liyun tan star-alt star-alt star-alt star-alt star-alt

"Clarence and Owen were very enthusiastic and made me comfortable with their expertise. They do not rush to close sales but took time to explain to whoever they are helping with all kind of queries. Some customers really asked same question repeatedly. Thumbs up for Footkaki! 👍"

4 years ago

Google review

Khim Rosset

Khim Rosset star-alt star-alt star-alt star-alt star-alt

"It was a nice experience for me, measuring and scanning my feet for the first time at Owen's FootKaki. Owen is very knowledgeable and patient, friendly and very kind to let me try on shoes with insoles suitable to my feet. I highly recommending Owen and team to anyone who with or without feet issues. I've spoken to my doctor friend about the good service I'v..." Read more

4 years ago

Google review

Naomi Xiao

Naomi Xiao star-alt star-alt star-alt star-alt star-alt

"Having been told that I have had 'flat feet' for years, coupled with the alarming size of the callouses on my feet led me to Footkaki's social media. They measured my feet and it seems that I have been purchasing the wrong shoe size for YEARS. YEARS! Another myth that they have busted is that I, in fact, DO NOT have flat feet. Walked away satisfied with ne..." Read more

4 years ago

Google review