Footkaki Reviews & Testimonials

5 (354)

Reviews: 354


5
97%
4
2%
3
0%
2
0%
1
0%

99% of customers would recommend Footkaki

Hansel T

Hansel T star-alt star-alt star-alt star-alt star-alt

"Friendly, upfront and very helpful. They really made the effort to give us good advice, and unlike many other places, didn't feel like they were just trying to make a sale."

2 years ago

Google review

Derek Gooh

Derek Gooh star-alt star-alt star-alt star-alt star-alt

"Came without a formal appt (did drop an advance notice via WA), Owen took the time to explain in detail the issues with flat feet and suggested various options available. He also took time to demonstrate the difference when you have a proper support insoles and even let you try out the different type of insoles, and he did all that despite there were other w..." Read more

2 years ago

Google review

ken Yong

ken Yong star-alt star-alt star-alt star-alt star-alt

"Uncle Owen is very friendly and kind. He also knowledgeable that answer and guide me all the way. Even though I just make an appointment for 1 person but he still helps me and my wife. Thanks uncle Owen for excellent and friendly services."

2 years ago

Google review

Fannetta Lim

Fannetta Lim star-alt star-alt star-alt star-alt star-alt

"Excellent customer service. The staff is very knowledgeable and patient. Highly recommended!"

2 years ago

Google review

Hans

Hans star-alt star-alt star-alt star-alt star-alt

"First timer to Footkaki and experience was very pleasant. Literally treat you like a kaki instead of a customer. Got some misunderstanding here and there. But overall, the staff are meticulous and detailed in giving advice for my functional flat foot. Managed to grab the Spenco Yumi plus at an affordable price :)"

2 years ago

Google review

Amy Goh

Amy Goh star-alt star-alt star-alt star-alt star-alt

"Made an appt before going down, waited 10 mins as there’s a walk in customer before me. Labour intensive 1 to 1 fitting. Appreciate that. My only qualm is that I didn’t get much of a lifestyle and use/feet care advice other than to visit a podiatrist. I was hoping for more advice on my feet conditions but perhaps, podiatrist is the right professional to go..." Read more

2 years ago

Google review

shermine ang

shermine ang star-alt star-alt star-alt star-alt star-alt

"Brought my kids down a few days ago. Owen helped my kids to find suitable insoles for their flat feet issues. He recommended slippers for them to wear too which made total sense as kids spend more time in slippers. My girl commented that Mr owen is so knowledgeable, more so then the podiatrist we tried previously. Mr owen even recommanded a few different br..." Read more

3 years ago

Google review

Frans Kok

Frans Kok star-alt star-alt star-alt star-alt star-alt

"Although it was busy and I didn’t have an appointment they helped me. This shop is a true example of caring for each customer. I am sure to go back as it was a really good experience"

3 years ago

Google review

QF S

QF S star-alt star-alt star-alt star-alt star-alt

"Staff are friendly and nice. Great professional advice provided by Mr Owen. Will try out the insoles!"

3 years ago

Google review

Magdalene Lee

Magdalene Lee star-alt star-alt star-alt star-alt star-alt

"Very good service from the time I entered the shop till the completion of the sale. Thanks to a Clarence n Clarice for the patience n professionalism in their service. You made my day"

3 years ago

Google review

Ryan Lee

Ryan Lee star-alt star-alt star-alt star-alt star-alt

"I have been experiencing heel pain for a month due to a new job in healthcare that requires a lot of squatting and kneeling to interact with elderly patients on wheelchairs. I found footkaki on Google maps and wasn't able to make an appointment due to my unpredictable work schedule, but was still quickly attended to and was recommended a pair of insoles wit..." Read more

3 years ago

Google review

May Ong

May Ong

"Very knowledgeable and friendly staff. Bought a pair of house sandal and a covered shoe for office. No more knee pain. Very happy with purchase. Will definitely visit again."

3 years ago

Andrew Tristan Baker

Andrew Tristan Baker star-alt star-alt star-alt star-alt star-alt

"Was recommended to come to Footkaki by my Chiro and what a great recommendation it was. Owen was not only friendly and welcoming but took time to explain the various types of insoles and how it would help me out as well as let me try on some of the Sports Shoe ranges they carry. Went there for insoles and walked away with that and sandles. No pressure just..." Read more

3 years ago

Google review

Sook Yee

Sook Yee

"Excellent service, customised to individual needs and no hard selling. Thank you for Mr Owen's professional advice and recommendation. 👍"

3 years ago

Elayne Chan

Elayne Chan star-alt star-alt star-alt star-alt star-alt

"Amazing experience getting schoolgoing kids and grandfather's flat feet issues addressed by the senior expert Mr Owen himself! He took the time and effort to educate us on what happens to our feet as we age, overstretching, flat feet, etc. He recommended only what was needed and didn't push us to buy anything extra. We got the recommended insoles, a pair of..." Read more

3 years ago

Google review

Renu Raveen

Renu Raveen star-alt star-alt star-alt star-alt star-alt

"I brought my mum to get a pair of shoes as she had very bad bunions. Even though the shop was crowded on a Saturday, we received excellent top-notch service from Mr Owen, who did not rush us at all and patiently and expertly informed us about the proper footwear for my mum. He provided us with the most brilliant and personalised service and we were extremely..." Read more

3 years ago

Google review

michelle tan wan ting

michelle tan wan ting star-alt star-alt star-alt star-alt star-alt

"My maiden visit to Footkaki was in Dec 2020, recommended by a friend. Back then, I went in expecting the service level of any footwear shop. But Footkaki ended up impressing me with their quality of service.They are friendly and attentive, constantly finding out if you are comfortable. Their foot assessment was very detailed, very personalised, even assessi..." Read more

3 years ago

Google review

WSC0016

WSC0016 star-alt star-alt star-alt star-alt star-alt

"Went down and saw Owen for some sandles and insoles. Great service and advice. I returned a few hours later with my son to have him get some as well. Great to have someone take the time to assess your feet and provide a range of options. I was half expecting to have to get some expensive custom insoles made but in the end settled for the footbionics that Fo..." Read more

3 years ago

Google review

Shahrin Hassan

Shahrin Hassan star-alt star-alt star-alt star-alt star-alt

"Very good service from the staff. Very frenly and professional advice given. Thank u Clarence for all the advice and recommendations."

3 years ago

Google review

Shahrin Hassan

Shahrin Hassan

"Superb service by the staff especially thanks to Clarence who did a very nice fitting for me and taught me useful tips. Highly recommended if u have shoe problems."

3 years ago

CAMELITA DE MELLO

CAMELITA DE MELLO star-alt star-alt star-alt star-alt star-alt

"Yes it is good they are friendly"

3 years ago

Google review

raj haralalka

raj haralalka star-alt star-alt star-alt star-alt star-alt

"Amazing attention by Mr. Owen and guidance for my wife. She is so happy with the shoes!! Thanks"

3 years ago

Google review

Mary Loh

Mary Loh

"I've had a problem finding comfortable shoes for some time but was grateful for Foot kaki's help to look for ones which would suit my needs. Professional, patient and friendly, Clarence took the time to make suggestions and propose solutions. I have no hesitation recommending them for those who are looking for specialised fit"

3 years ago

Karthik Raghuram

Karthik Raghuram star-alt star-alt star-alt star-alt star-alt

"Very friendly and supportive...thumbs up to their patience and customer delight"

3 years ago

Google review

Siew TF

Siew TF star-alt star-alt star-alt star-alt star-alt

"Service is excellent! Foot analysis is done first before shoes are selected for fitting. Shoes are comfortable and durable. Finding a good pair of shoes with good arch support is not easy. This shop sells various types of insoles, comfy wear and smart wear to reduce impact, pressure on the foot and knees. Book an appointment esp on weekends because the fat..." Read more

3 years ago

Google review