Google 
Tony Sandercock
Emily Blanch
"On a personal level Michael is one of those people who, when you leave a conversation with him, makes you feel so much more energised and inspired in whatever it is you're pursuing. He really takes the time to listen, digest what you're saying and give incredibly thoughtful and helpful replies. On a professional level, Michael is very knowledgeable and forw..." Read more
5 years ago
Google review
Joshua Dalton
"Without doubt the best business consultant I've worked with in 2019. Michael worked with me on all facets of our business and provided me with the clarity and conviction I needed regarding my business growth plans."
5 years ago
Google review
George Hluchaniuk
"Michael is passionate about delivering exceptional client experiences and I would highly recommend him to any business with a strong desire to make a difference and 'stand out' from their competitors."
5 years ago
Google review
Lucy Ryan
"After one presentation from Michael, I felt like I had known him for years. He was extremely caring, honest and passionate. The ideas that he shared with our group were very forward thinking and we left with a clear and precise plan to implement some of these ideas."
5 years ago
Google review
Tyson Darley
"Michael is fantastic and very enthusiastic & passionate about the work he does. He gave workshop to myself and a few others and it was very informative."
5 years ago
Google review
Katherine Lawson
"Michael is the most approachable person I have met. He is full of great ideas, is a wealth of knowledge and has been highly successful in helping us organise, promote and improve our business. Real estate is a consistently evolving medium and with Michael's help we are always innovating and staying ahead of the curve."
5 years ago
Google review
jane bui
"Hi Michael, just wanted to say thank you for your presentation at TFS PD day in Melbourne. It was the best part of the day! It was great to learn what yourself and others are doing so well! Helped to push me to consider my client experiences. Thanks! Jane"
5 years ago
Google review
James O'Reilly
"Michael and I have worked together for some time and I've always regarded him as a very gifted individual. Over my time as a business owner I've partnered with him to work on extended projects, as well as addressing more pointed opportunities via one-day sessions. Regardless of the task at hand I've found him to be measured, caring and willing to take full..." Read more
6 years ago
Google review
Pivot Wealth
"Over the last three years, Michael has helped us with our marketing strategy initiatives and client experience. The thing about Michael is that he simply just gets it. He has a great understanding of people and what makes them tick, and how to really ‘cut through’ in communication; this is no small feat in the noisy world we live in today. Part of that is be..." Read more
6 years ago
Google review
Luke Marshall
"Michael came out to the office and presented to our advice team. My only regret is that I didn't involve the support staff. He gave us some really good tips on improving our client engagement"
6 years ago
Google review
Morgan J
"Michael is a great speaker, he doesn't over-complicate or use big words/jargon/technical terms in his presentations. He has an evident understanding of his resource material and interprets the concepts into plain English using relevant examples and strategies."
6 years ago
Google review
Chris & Hayley Knight
"As a business owner, the list of things that need to change or improve seems never ending. Michael helped me prioritise by conducting a Client Experience Audit, enabling me to focus on what is important to my clients. Michael's findings summarised the key areas for improvement and enabled me to gain clarity and confidence for the next steps of my business."
6 years ago
Google review
Blake Fitzgerald
"Michael is empathetic, compassionate and thorough. He takes the time to listen and help you do whatever is needed to improve. He really cares about his clients' success and that is a rare quality in most business coaches."
6 years ago
Google review
Daniel Donovan
"Michael has been an incredible help to me and our business as a whole through his ability to get to the heart of what an amazing client experience is and advising on how we can implement it. His care and diligence in developing an indepth understanding of a problem is a true credit to him and allows him to point out blind spots and other solutions I had neve..." Read more
6 years ago
Google review
Verse Wealth
"It's hard to find words to do justice to Michael's contribution to Verse. He has taken the time to understand our purpose, culture, processes and challenges equally. His advice, ideas and strategy have had a measurable impact on our client experience and bottom line, as well as a meaningful impact on our culture and brand. He's authentic, wise, creative and..." Read more
6 years ago
Google review
Candice Staadecker
"I have worked with Michael for over a year and a half, every time I catch up with him I seem to 'clear blockages' that are holding me back . I can't recommend him enough to anyone who is looking for someone to help guide them through their business journey. It is hard to explain all the value he would bring to a business in a short paragraph but when someone..." Read more
6 years ago
Google review
Adrian Patty
"Michael absorbs what's going on in a business without judgement and helps bring conversations up that need to be had. He's a pleasure to work with and will help you re-inject the right energy back into your business to achieve your business goals."
6 years ago
Google review
Aaron Zelman
"I've loved working with Michael Back as my business coach for many years now. He provides amazing insights, reliable advice and is a pleasure to engage with. I have no hesitations in recommending him."
6 years ago
Google review
Fraser Jack
"Michael is such a pleasure to work with. Personally, he brings a calm and considered voice, high levels of integrity and raw honesty. His knowledge, experience and client focus were invaluable to our project, where the results were measurable. If you want to get your project humming I would recommend you engage Michael Back to help your team get the results..." Read more
6 years ago
Google review
Jamie Ardern
"Had Michael come in for a session with senior management and loved it. I thought he bought ideas to the table that made so much sense to our business. They were clearly explained and he has put us on a path to help achieve our goals. There was none of the annoying business coaching tactics that are so often seen, it was nice to have a fresh approach. Highly..." Read more
6 years ago
Google review
"I've been working with the Backman on and off for many years. No matter how experienced you are, when you are close to something (like your business), it pays to get an objective view. The “Client Experience” expert, he has shown me how I can create better client relationships in a more digital world, resulting in happier clients, and a more efficient and..." Read more
4 years ago