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Insightly CRM Reviews & Testimonials

4.3 (1,446)

Reviews: 1,446


5
51%
4
33%
3
10%
2
3%
1
3%

84% of customers would recommend Insightly CRM

  Showing 3 star reviews only  

Melissa W

Melissa W star-alt star-alt star-alt star-alt star-alt

"It works well for our brokers. They can keep track of their projects and financials."

6 years ago

Lex M. star-alt star-alt star-alt star-alt star-alt

Senior Accounting Manager, ZCFO

"Inslightly offers competitive prices and is pretty user friendly for most users. It now offers a free base level subscription which is a great incentive if you're not sure which CRM to choose."

6 years ago

User in Real Estate star-alt star-alt star-alt star-alt star-alt

"I like the ability to set tasks for follow up. It also had some nice integrations with my email and Linkedin which was very useful when talking to high level prospects."

6 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Was my first try at a crm, used only the free version, but never really got the use out of it. Perhaps because it wasn't an enjoyable/intuitive experience I was going for"

6 years ago

Sanket J. star-alt star-alt star-alt star-alt star-alt

Technology & Project Manager, Caymus Technology ventures

"Insightly is perfect for well established companies who can spend on a CRM. The pricing is quite high as compared to new entrants in the market and support is very basic (only email). Recommended if a dedicated team can be assigned."

6 years ago

Kevin L.

Kevin L. star-alt star-alt star-alt star-alt star-alt

Founder, DOERS.coffee

"Overall, I don't think Insightly is the right tool for me due to it's complex setup which I think can improve if there a bit more videos in their help-section. The walkthrus for basic setup are good, but I'd love to see more videos or improvements in workflow automation. I only trialed the software so I can't speak on it as if I were an expert, but I think I..." Read more

6 years ago

James L. star-alt star-alt star-alt star-alt star-alt

GM, Hospitality Services

"Insightly has an easy to use interface and is very customizable. Also, it allows for a lot of integration."

6 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Since we migrated to another platform, I no longer use this software, but, as mentioned, it is decent for the average small business that doesn't need any marketing automation."

6 years ago

User in Events Services star-alt star-alt star-alt star-alt star-alt

"Insightly is a CRM, for sure. Customer Relationship Management...so, if you are seeking a glorified “Rolodex” then this software will suite your needs."

6 years ago

Andrew K. star-alt star-alt star-alt star-alt star-alt

Founder, North River Marketing

"This product easily keeps track of my contacts and leads. I love that it integrates with MailChimp too."

6 years ago

User in Logistics and Supply Chain star-alt star-alt star-alt star-alt star-alt

"I like that it integrates into gmail and makes collaboration easy"

6 years ago

Lawrence G.

Lawrence G. star-alt star-alt star-alt star-alt star-alt

Head of Operations, All In The Loop

"Super easy to use for both team members and administrators"

6 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"The CRM functions in Insightly have been useful to my business. Overall, I found lots of small issues and bugs, and when I reached out to customer support, I had significant delays in the response time. Most of the time, the bugs would vanish before the support team had a chance to respond to me."

6 years ago

Marc C. star-alt star-alt star-alt star-alt star-alt

Commercial Photographer: Google Street View | Trusted, Work Pics

"null"

6 years ago

Carl K. star-alt star-alt star-alt star-alt star-alt

CFO/CTO, Big Bear Vacations

"After trying for a month to get my team to adopt this tool they all complained. I contacted Insightly to request a pro-rated refund but they refused. The free version does not offer the full capability to assess and the paid version is non-refundable. A typical SW scam."

6 years ago

Nicj C. star-alt star-alt star-alt star-alt star-alt

Managing Partner, Flow

"Insightly would be a great beta. However, if you are looking for a developed and smooth interface without a huge learning curve it is not the best choice."

6 years ago

Administrator in Hospitality star-alt star-alt star-alt star-alt star-alt

"Insightly is a cost efficient alternative to high priced popular CRMs. It's price point and bare-bones setup are its key benefits"

6 years ago

Melissa P. star-alt star-alt star-alt star-alt star-alt

Digital Productivity Coach, Productive Power

"I like that we are able to keep track of our clients and somewhat customize our task views to work for our process."

6 years ago

Bruno M. star-alt star-alt star-alt star-alt star-alt

Data Integration Analyst, Keal Technology

"It is a CRM with some insurance knowledge. Easy to use, the user interface allow to see the client easily Web based allow you to work from anywhere."

6 years ago

Lisa W. star-alt star-alt star-alt star-alt star-alt

"its the best software I've ever used. I love the ease of use and simplicity. I think it's great and I highly recommend it."

6 years ago

Benjamin C. star-alt star-alt star-alt star-alt star-alt

Asesor de compras, La Polar

"null"

6 years ago

John T. star-alt star-alt star-alt star-alt star-alt

Regional Manager, Visitec

"Insightly's CRM software has been essential for our sales reporting and tracking requirements. The dashboard interface is convenient and graphically easy to navigate, and it is an attractive interface. Some of the sections are simple and understandable by anyone first using the software."

7 years ago

User in Marketing and Advertising star-alt star-alt star-alt star-alt star-alt

"Clean interface, pricing, integration with MailChimp"

7 years ago

Jeffery S. star-alt star-alt star-alt star-alt star-alt

Owner, Aroci

"For 'solopreneurs', start ups and very small businesses, it would be useful. However, when you start to grow you will find that it is very limited and the low cost plans will not be useful anymore."

7 years ago

Yashar Soushyant Z. star-alt star-alt star-alt star-alt star-alt

CEO , Chairman, Managing Director, Ourmazd Sheed Azhaman

"null"

7 years ago