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1,568 reviews
4.9/5 average rating
brenda davis
Marilyn Bacher
"Great service , technician was on time and very knowledgeable. Best of all the part and service was under warranty."
7 months ago
Google review
Andrew Fortis
"Joe Sousa of Newmarket was excellent. He got my tub back into working order and I am so grateful for Joe. He was pleasant, patient and professional! He was super helpful, and was so glad he was there to assist. Amazing job and service."
7 months ago
Google review
Janet Cullen
"Products and customer service are excellent. Delivery is quick and efficient and most. And they are shipped to my door. No lugging or looking in stores for the things I need for our pool."
7 months ago
Google review
Robin Mitchell
"Great Service - the email reservation and especially the service technician were excellent, very knowledgeable and solved the issue quickly. Highly recommend their service!"
7 months ago
Google review
Marylou Patava
"We have had excellent service from the Wellness Shop - maintaining our hot tub. The technicians are prompt and give us a full report"
7 months ago
Google review
Frank Procopio
"Prompt, courteous service with great attention to detail. Very skilled technicians at the top of their game. Highly recommended."
7 months ago
Google review
Chuck F
"Michael Boyle at the London Wellness Shop is very knowledgeable and delivers excellent friendly service. The sale and delivery went exactly as anticipated with no surprises. Hot tub is filled with well water and Michael guided us completely through the set up. We live an hour from the Wellness Shop and they will get all my future business. I would def..." Read more
7 months ago
Google review
Brian Mandelker
"Very professional, on time, and polite!"
7 months ago
Google review
Dan Mueller
"Our experience purchasing a swim spa from the Wellness Shop in Vaughan was outstanding! From the first step into the store to the delivery and spa school, everything was first class. Special thanks to Jenny (Store Leader) who answered all our questions, followed up on scheduling aspects of our project and ensured that we were satisfied throughout the proces..." Read more
7 months ago
Google review
Michael Korin
"We bought a jacuzzi hot tub from Wellness Shop. Great product, excellent price and amazing customer service. Thanks to Jenn for arranging everything from start to finish."
7 months ago
Google review
Kevin Spratt
"Very pleased with my new Jacquizi J-485 hot tub and smartop cover. This tub provides a powerful full body massage and the jets can be adjusted to your preference. Mandi from the Wellness Shop was very prompt responding to my questions and professional. Their expertise makes you feel you are making a good choice. I was very satisfied with the delivery c..." Read more
7 months ago
Google review
Wendy Cuthbert
"This company really knows how to service customers. From start to finish the cleaning out of our hot tub was a breeze, with very competent, friendly, efficient people in charge of the arrangement, the reminder and the conclusion of the job. It was a first class experience."
7 months ago
Google review
Kim Stubbert
"Great service! Fixed the problem right away...also had lots of extra supplies in the truck (which he installed as well no charge) and also offered discounts for on-site. Would definitely recommend!"
7 months ago
Google review
George Spagnuolo
"I recently had the pleasure of working with Stuart at the Jacuzzi Wellness Centre, and I couldn’t be more impressed. He is incredibly knowledgeable and personable, making the entire process smooth and enjoyable. Stuart took the time to explain all the features and benefits of the hot tub in great detail, ensuring I understood everything before making a decis..." Read more
7 months ago
Google review
Nancy Cormack
"We bought our hot tub (love that darn thing...enjoy it winter and summer)...however...we developed an issue with the cover. We called the Welness Shop and they took care of us without hesitation. You really get to know a company when you're in the hands of their service specialists...and I can tell you, they are over achievers. We could not be more satisfi..." Read more
7 months ago
Google review
Reginald Ratnanandan
"The process to book the appointment was seamless and efficient. I had a few questions on what was needed to be done VS recommended, all questions were answered and additional reference info was sent for my review. The tech who attended was on time, professional and did a very thorough job in cleaning the J245 Jacuuzi. Prices were fair the transparent. Just..." Read more
7 months ago
Google review
Lisa Decandia
"Back to hot tub heaven thanks to Joe. He was prompt, explained everything and most of all found the problem and fixed it! Thank you."
7 months ago
Google review
Derek Butler
"Christian made the whole experience very enjoyable and easy. Would highly recommend."
7 months ago
Google review
Daisy Silva
"Our technician Joe was amazing. Not only did he fix our hot tub, he answered all questions and concerns that I had. Very courteous and polite highly recommend for all your jacuzzi needs. Great customer service"
7 months ago
Google review
Solitaire x Alex Armen
"Christian was wonderful and followed up to make sure set up was done correctly. Had a nice selection that fit all of our requirements. Very pleased (and relaxed!) with our Jacuzzi!"
7 months ago
Google review
James Hilton
"Always happy with their service. Very nice employees who know what to do to get me back in my hottub."
7 months ago
Google review
Gary Lowe
"Awesome service, technician (Troy) was informative, polite and professional."
7 months ago
Google review
Basil J
"Absolutely thrilled with the service provided by Adam from Wellness Shop. This is the third time I have reached out to wellness shop for maintenance support with my hot tub. From the moment I reached out for assistance with my hot tub, their professionalism and expertise were evident. Not only did they promptly diagnose and address the issue, but they also..." Read more
7 months ago
Google review
Steve Snyder
"Fast efficient and friendly 1 out and 1 in under 30 minutes"
7 months ago
Google review
"Great service. Messaged me prior to his arrival and was a very personable gentleman. He was very efficient and thorough regarding repairs. He turned a dreaded activity into a very pleasant experience. Glad I called them to check out my hot tub issues. Thanks for the great service!"
7 months ago