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Cindy Verdon
Taryn de Freitas
"We did extensive research to find the best hot tub for value, and choosing Wellness was the best decision we could have made. From the moment we walked in, we felt welcomed and supported. She was extremely knowledgeable, patient, and took the time to walk us through every detail without any pressure. She also worked with us to create a payment plan that fit..." Read more
7 days ago
Google review
A-Squared Consulting Services
"Brain and Emily were a great help, very informative and walk us through the entire process of purchasing and setting up our first hottub! Highly recommend!"
13 days ago
Google review
Lauren Robson
"Exceptional service. Easy to book online, communication about arrival times was excellent -man’s tech was on time. Tech was friendly, knowledgeable and checked in the next day to make sure that things were still working properly. Will refer to friends."
14 days ago
Google review
Perry Monks
"Jason was awesome , he was on time and did a thorough clean inside and out on our hottub . 👍🏻"
14 days ago
Google review
Patricia Stewart
"They’re an excellent service !! Right from the friendly girl who answers the phone and books to the service people top notch !!"
16 days ago
Google review
John T
"Quick, efficient service. Technician was knowledgeable and friendly. Felt confident with the advice that he provided."
17 days ago
Google review
Jill Duggan-James
"Excellent experience with Fix my Tub. I didn’t have to wait weeks for my service call. They quickly diagnosed the problem with my hot tub and offered a few different options to suit my budget. They explained what was going on with the tub and showed me some trouble shooting options that I could do to keep my 17yr old tub running until the new pump arrives...." Read more
a month ago
Google review
William Mckenzie
"Friendly knowledgeable technician took time to fix hot tub properly and took time to answer all questions"
a month ago
Google review
Tony Atkins
"Excellent customer service by Rod and team! Efficient and punctual-rare quality these days Thank you"
a month ago
Google review
Tracy Hoffman
"We have needed several visits for various issues with our tub in the last 5 years.... the knowledge of the technicians is outstanding, the service fast and always courteous. We appreciate Rod who has visited us a few times greatly!! Thanks!"
2 months ago
Google review
Alanna Pankratz
"Service work was exceptional. Technician was very helpful and friendly."
2 months ago
Google review
Sandra Taylor
"The serviceman Matt was exceptional. He was courteous, friendly, knowledgeable and efficient when it came to my hot tub repair. I would highly recommend Jacuzzi Services."
2 months ago
Google review
Lindee Haringa
"Absolutely outstanding experience — for the second time! This was my second time having my hot tub serviced, and once again it was fantastic. Ryan was an excellent communicator — extremely patient, knowledgeable, and genuinely helpful. I was working from home that day, and he was incredibly respectful of my schedule, knocking when I was available and texting..." Read more
2 months ago
Google review
Steve Lakos
"Every service call has been a great experience. My last one was with Julio, he was very helpful, honest and extremely knowledgeable. It was a freezing cold day (-15 celsius or so) to repair the flow switch, it was done without any complaints with the usual care and precision. Thank you."
2 months ago
Google review
Matt Czajkowski
"Exceptional service from start to finish, amazing support after installation. You can invest in products from the wellness shop with confidence. Thanks to Mike and the rest of the staff."
2 months ago
Google review
Jim Ross
"Great experience in purchasing our hot tub. Rob was very knowledgeable and helpful. Made the experience very simple and smooth. Delivery was great as well. Right on time and drop off was quick and professional."
2 months ago
Google review
Robert Sabelli
"Greg did a great job, very professional and efficient"
2 months ago
Google review
Timothy Rye
"After doing a little research I decided to visit the wellness shop showroom in Burlington. I met Julie and she took me through all of the options. We bought that night! One week later the white glove delivery service was top notch and we were in it 24 hours later! From start to finish the communication and process was amazing. Great company to deal with..." Read more
2 months ago
Google review
Richard Freedhoff
"We recently bought a Clearlight Sanctuary 2 Infrared Sauna from the Wellness Shop in Ancaster. Matt was very helpful and informed and made the total experience seemless from making our decision to set up in our house. I would wholeheartedly recommend the Wellness Shop for your sauna needs!"
2 months ago
Google review
mark hillhouse
"Great products and great service always. Highly recommend"
2 months ago
Google review
Jamie Ridealgh
"Great to deal with, knowledgeable and looking care of everything before the warranty was up. Eric was awesome to deal with specifically"
2 months ago
Google review
Brian Heidt
"Friendly, professional and informative. Very helpful with start up and operation."
2 months ago
Google review
Mike Raines
"Tim Wisniewski with the Wellness Shop was great. He is extremely knowledgeable, he explained everything very clearly and has a likeable personality."
3 months ago
Google review
Melissa McKenzie
"I can’t recommend Matt from jacuzzi enough the service he has always provided has been prompt and efficient, and our hot tub is now running perfectly. Always a 5 star for us for sure."
3 months ago
Google review
"My hot tub was not working and Rod was the tech that made the whole repair process completely seamless. He was incredibly thorough, pinpointed the issue right away, and had everything running perfectly again in no time."
3 days ago