Google 
Jill Duggan-James
William Mckenzie
"Friendly knowledgeable technician took time to fix hot tub properly and took time to answer all questions"
8 days ago
Google review
Tony Atkins
"Excellent customer service by Rod and team! Efficient and punctual-rare quality these days Thank you"
11 days ago
Google review
Tracy Hoffman
"We have needed several visits for various issues with our tub in the last 5 years.... the knowledge of the technicians is outstanding, the service fast and always courteous. We appreciate Rod who has visited us a few times greatly!! Thanks!"
a month ago
Google review
Alanna Pankratz
"Service work was exceptional. Technician was very helpful and friendly."
a month ago
Google review
Sandra Taylor
"The serviceman Matt was exceptional. He was courteous, friendly, knowledgeable and efficient when it came to my hot tub repair. I would highly recommend Jacuzzi Services."
a month ago
Google review
Lindee Haringa
"Absolutely outstanding experience — for the second time! This was my second time having my hot tub serviced, and once again it was fantastic. Ryan was an excellent communicator — extremely patient, knowledgeable, and genuinely helpful. I was working from home that day, and he was incredibly respectful of my schedule, knocking when I was available and texting..." Read more
a month ago
Google review
Steve Lakos
"Every service call has been a great experience. My last one was with Julio, he was very helpful, honest and extremely knowledgeable. It was a freezing cold day (-15 celsius or so) to repair the flow switch, it was done without any complaints with the usual care and precision. Thank you."
a month ago
Google review
Matt Czajkowski
"Exceptional service from start to finish, amazing support after installation. You can invest in products from the wellness shop with confidence. Thanks to Mike and the rest of the staff."
a month ago
Google review
Jim Ross
"Great experience in purchasing our hot tub. Rob was very knowledgeable and helpful. Made the experience very simple and smooth. Delivery was great as well. Right on time and drop off was quick and professional."
a month ago
Google review
Robert Sabelli
"Greg did a great job, very professional and efficient"
a month ago
Google review
Timothy Rye
"After doing a little research I decided to visit the wellness shop showroom in Burlington. I met Julie and she took me through all of the options. We bought that night! One week later the white glove delivery service was top notch and we were in it 24 hours later! From start to finish the communication and process was amazing. Great company to deal with..." Read more
a month ago
Google review
Richard Freedhoff
"We recently bought a Clearlight Sanctuary 2 Infrared Sauna from the Wellness Shop in Ancaster. Matt was very helpful and informed and made the total experience seemless from making our decision to set up in our house. I would wholeheartedly recommend the Wellness Shop for your sauna needs!"
a month ago
Google review
mark hillhouse
"Great products and great service always. Highly recommend"
a month ago
Google review
Jamie Ridealgh
"Great to deal with, knowledgeable and looking care of everything before the warranty was up. Eric was awesome to deal with specifically"
2 months ago
Google review
Brian Heidt
"Friendly, professional and informative. Very helpful with start up and operation."
2 months ago
Google review
Mike Raines
"Tim Wisniewski with the Wellness Shop was great. He is extremely knowledgeable, he explained everything very clearly and has a likeable personality."
2 months ago
Google review
Melissa McKenzie
"I can’t recommend Matt from jacuzzi enough the service he has always provided has been prompt and efficient, and our hot tub is now running perfectly. Always a 5 star for us for sure."
2 months ago
Google review
Dave Mitchell
"Greg the technician arrived under adverse conditions to changeout the water pump. The removable deck was frozen in place, but he managed to remove the panel and do the necessary repairs. He arrived on time and was out of there after having to drain the hot tub within the hour. Hot tub is filled and up and running now. Very happy with the service, but would..." Read more
2 months ago
Google review
John Maggio
"We experienced an issue with our jacuzzi hot tub and reached out to the Wellness shop. They immediately responded back to us and noted that our tub had not been working, and we needed prompt service. They sent a tech within a day. We had Julio and he was super knowledgeable. He explained a few things to us that we didn't know, and we have been hot tub owners..." Read more
2 months ago
Google review
Lynn Keats
"Friendly and quick service - very knowledgeable. Would highly recommend"
2 months ago
Google review
Paul Edwards
"I would highly recommend Matt at the Burlington showroom. From first contacting Matt in the morning, we had the sale wrapped up delivery scheduled by the end of the day. I bought a 3yr old used Jacuzzi hot tub and every was in perfect condition. Delivery and set up went perfect and the whole transaction was seamless. The Wellness Shop were super professional..." Read more
2 months ago
Google review
Stephanie Taylor
"Fast, efficient and Jamie the repair tech was amazing! I would 100% recommend this to anyone who's having any trouble with their hot tub. He was there first thing in the morning hottub was up and running by noon. Thanks again guys!"
2 months ago
Google review
John Parlow
"Amazing service. On time. Had the parts in hand. Had be up and running in 1.5 hrs."
2 months ago
Google review
Stacey
"Brendan was great to deal with. He answered all my questions before the purchase as well as after! Delivery went very smoothly. Would recommend the Wellness Shop to anyone looking for a great quality hottub with great service!"
2 months ago
Google review
"Excellent experience with Fix my Tub. I didn’t have to wait weeks for my service call. They quickly diagnosed the problem with my hot tub and offered a few different options to suit my budget. They explained what was going on with the tub and showed me some trouble shooting options that I could do to keep my 17yr old tub running until the new pump arrives...." Read more
6 days ago