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1,568 reviews
4.9/5 average rating
Irene Martin
Jackie Walters
"We love our swim spa and the team is really helpful!"
7 months ago
Google review
Rick Falbo
"My service today on my Jacuzzi tub was fantastic.Excellent attention paid to all my needs. JOE, the technician was awesome. Very polite, attentive and detailed. I would highly recommend JOE for any of your Jacuzzi needs. Great job by all!"
7 months ago
Google review
Ann DeNardis-Tomcko
"We recently had our hot tub serviced by Jamie from Wellness shop. He was great to deal with, he did a great job cleaning the tub and repairing a few small things. We had a few follow ups with him since and he has been very responsive and super helpful."
7 months ago
Google review
Tatiana De Nard
"What a great experience we've had with the Wellness Shop. Freddy is so very knowledgeable and has made himself available to a newbie which is very comforting. We were so excited it seemed like forever for the tub to arrive, but it came within the timelines given. (even on the earlier side). The install team was great and so was the electrical team. 100%..." Read more
7 months ago
Google review
Lucy Pasqua
"Quick and efficient service .. took his time to explain about water maintenance and answered all my questions."
7 months ago
Google review
Damien Edwin
"I must share that this was and still is one of the Bes Customer experiences that I have received in a long long time. Jenn (On-line Service Expert) was beyond great. Great information provided, no hard sales techniques rendered - just honesty, great information & advice, attention to detail while asking the right questions, respectful and most of all friendl..." Read more
7 months ago
Google review
Aldo P
"The Wellness shop sent over Jay to service our Jacuzzi Hot Tub and he arrived in time, explained what he was doing and also gave us some great tips to keep our Hot Tub in tip top shape! Great Work Jay! Thanks Wellness Shop!"
7 months ago
Google review
Aaron Harlang
"Very professional and provide excellent service"
7 months ago
Google review
Rich Ross
"We had a small leak in one of the pumps and the tub was losing water. Andrew, our Tech, was friendly, knowledgeable and had our problem fixed in no time. Would highly recommend the Wellness Shop for all your Jucuzzi/ Hot Tub needs"
7 months ago
Google review
Barsoum Habib
"I spent a couple of days comparing multiple different stores for hot tubs and found that the level of service, discount, and quality was above all the others here! There was a mix up initiallly but they were very quick to fix it and went above and beyond to rectify it! They have earned a life time customer and highly recommend to others searching for a hot t..." Read more
7 months ago
Google review
Terri Newman
"We had a great experience working with the Wellness Shop team here in Barrie. They were very patient with all of our questions about the hot tub and provided us with several financing options. They found a tub that worked for our budget and needs. Delivery was very professional and they made sure that things were just as we wanted them before they left...." Read more
7 months ago
Google review
Sasha Lamarche
"Great service! Very helpful and always willing to help with whatever we need or whatever questions we have."
7 months ago
Google review
Jane Hamilton Wilson
"We are so pleased with the service we receive from the Wellness Shop. Eric, the Service Technician is a gem. He is always so prompt and helps us with season opening and closing each year. I appreciate his demeanour and his patience with us. He is a wealth of information and we trust his opinion. He has been great. The online booking system has been so ha..." Read more
7 months ago
Google review
Raymond Hallett
"Jamie was amazing. Once he arrived he was able to identify the problem within minutes, empty the tub, and make the correction. He also noticed that my ClearRay bulb was non functioning. He replace it and reset the program. A truly great representative for the company."
7 months ago
Google review
Fr. Misael Ataalla
"Weâll informed and knowledgeable Employee and did a great job đ"
7 months ago
Google review
Autumn Mills
"Absolutely love our new Jacuzzi hot tub. It looks and works great! We had a small issue with the outer shell of the hot tub, contacted the service department and they took care of it right away, under warranty. Highly recommend!"
7 months ago
Google review
Vanessa Federovich
"We have had nothing but positive experiences with the Wellness Shop. They delivered on their commitment, showed up when they said they were going to show up and provided honest and transparent solutions to our issue. Very happy with their customer service !"
7 months ago
Google review
Audrey Gud
"We are customers of Jacuzzi Vaughan for more then ten years and are very happy with the service and people working there. Long was our technician this year and he did a good job for opening our spa. He came on time, was very polite and knowledgeable, helped with some supplies so we can say thank you for his job."
7 months ago
Google review
Bev Smith
"We have used Wellness Spa and their Fix My Hot Tub service four or five times over the last couple of years, both to repair and winterize an aging hot tub. They provide good, professional and knowledgeable service, and the staff and technicians are very friendly. I found the website a bit hard to navigate at first because you need two separate accounts, one..." Read more
7 months ago
Google review
Peter Anderson
"Our experience with The Wellness Shop was first class throughout. This started with our initial call with Barb, who took the time to really understand what we were looking for and recommend a great solution. The delivery service was right on time, thorough and made sure we were happy with the placement of the tub before they left. âSpa Schoolâ was amazing,..." Read more
8 months ago
Google review
Mike Lamontagne
"Service technicians were polite, courteous and very professional!"
8 months ago
Google review
John Bowers
"Just had our swim spa delivered yesterday canât say enough about the entire process. Delivery was great but a big shout out to Alissa, she walked us through everything. We wouldnât have made this purchase without her!"
8 months ago
Google review
Jordan Brick
"Great experience from beginning to end. The staff is professional and not pushy. I could reach them quickly with all my questions throughout the process. I love my new tub!"
8 months ago
Google review
Jason Bird
"We had a great experience with Zack and the team at Jacuzzi / Wellness Shop. Very knowledgeable on the products and really took the time to find us the right hot tub for our needs and space. Delivery and install was a breeze and we had the unit up and running on the same day as delivery. We had many choices for hot tubs but the service and the quality of p..." Read more
8 months ago
Google review
"Love the service these people provide the technician knows what he's doing and is always polite and helpful love my jacuzzi for life"
7 months ago